How clean is the water from the water damage? Here's how to know

2/15/2022 (Permalink)

When your home or business suffers from a water damage, its critical to know the difference between the classes of contaminated water. There are 3 classes of water: Clean, Gray and Black. Understanding the class of water is quintessential into understanding the severity of your water damage and the risk it poses on those exposed.

Clean water: Generally, clean water is usually from a broken pipe, water from a hot water heater, or sink. Could you drink this water? If yes, then your water damage is coming from a clean water source. However, if the clean water has been left untreated for over 24 hours, the class will change.

Gray water: Water that is slightly contaminated, such as water from a clean water source that leaked through a ceiling, or clean water that was left untreated. Gray water contains bacteria and is where microbes will begin to multiply. If left untreated, it could cause further damage as well as become black water.

Black water: Water that is highly contaminated with fungi, bacteria, chemicals, viruses and more. Black water is typically caused by sewage damage, flooding, or any type of natural disaster. Black water should never be handled by the homeowner and should always be handled by a trained certified professional. Despite the name, black water is not always black; sometimes it appears clear. If it comes below a drain trap in a shower, washing machine or sink, and NOT the faucet, it’s considered black with an unknown contamination time.

Have a water damage in Perry Hall or Parkville?

If so, don’t wait! If you see signs of water damage in your home, investigate the cause. If it is coming from inside of the home, such as a sump pump or toilet overflow, first call a plumber to ensure that the water stops coming into your home. Then, call your local SERVPRO! A water damage specialist will be able to dry the structure, carpet, and hardwood, and salvage contents such as clothing and electronics but not everyone is equipped to do this: we are. We can help you restore your home to the way it was before.

Remember: Water damages are expensive to treat, but it is far more expensive to wait. If the water damage in your home is not treated by a professional within 48-72 hours of the initial leak, it will cause further damage not only to the structure, but to YOU too. In only 48-72 hours, mold and bacteria will flourish and grow within the wet, moist, and humid environment of a water damage site.

*SERVPRO of Perry Hall/White Marsh is a locally owned and independently operated Franchise, nationally recognized by all insurance companies. SERVPRO of Perry Hall/White Marsh is IICRC certified, has an A+ Better Business Bureau rating, and has been offering service for 21 years. We go anywhere we are called, and we will make it "Like it never even happened."

Here's the key to saving money on your Water damaged multi-unit commercial property in Perry Hall, MD.

2/10/2022 (Permalink)

The key to saving money on your water damaged multi-unit commercial complex in Perry Hall, MD, is to act fast.

A fast response to any water damage is very important, because not only does it help put your tenant at ease and reduces the severity of the water damage, but it also increases the chance for preserving irreplaceable valuables and minimizes the threat of bacterial and mold growth in your apartment or commercial complex. Water damage can quickly become dangerous as well as destroy items and structures in your complex, costing you possibly hundreds to thousands of dollars.

The Benefits of Acting Fast:

• Takes less time and effort to fully achieve dryness
• Drying can occur before microbes begin to multiply

• Lowers the cost of drying

• Less chance of additional damage
• Less items to replace
• Less damage

However, if you fail to act quickly, you increase the risk of the following:

• Delamination (when material fractures into layers)
• Furniture stains
• Rust stains
• Warping floors
• Mold/mildew
• Swelling
• Deterioration of structural components and contents (delamination, etc.)

• Water damage of a Category 1 designation (water is sanitary and does not pose an immediate health effect) can deteriorate into a Category 2 or even Category 3 if not attended to quickly

Are you currently experiencing a major water damage?

We Answer the Phone Ready to Help

Call Today - 410-529-1664

It’s understandable that you may feel confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Perry Hall/White Marsh has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business, which we’ve been doing since we opened our doors in 2001.

What to Expect When you Call SERVPRO of Perry Hall/White Marsh

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. Therefore, it is crucial to observe the site of the loss before you call to supply us with the information we may need. If the water is still running or leaking, you must call a plumber and have it fixed before we arrive on sight in order to ensure that no further damage occurs during the drying and extraction process.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business, and which units were affected.
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your Maryland property in Perry Hall.

SERVPRO of Perry Hall / White Marsh is ready for any winter storm damage clean up emergency

1/26/2022 (Permalink)

SERVPRO of Perry Hall White Marsh provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Perry Hall, White Marsh, Fullerton, Rosedale, Parkville Maryland and beyond.

We can respond immediately to your Winter Storm emergency, whether it be burst pipes from a severe cold front, or a sewage back up from ice melt, SERVPRO of Perry Hall/White Marsh has the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 410-529-1664

Residential Services

Whether your Perry Hall home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Perry Hall commercial property, Apartment complex, or nursing home. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Flood Damage Restoration
• Commercial Smoke Damage Restoration

What is ice damming and why it is prevelant in the Seven Courts neighborhood of Perry Hall Maryland

1/18/2022 (Permalink)

If your roof is covered in snow or ice, and you’re noticing water coming in from the sides of your home or business, you may be experiencing what's known as Ice Damming.

An Ice dam is ice build-up on roofs that form a blockage, preventing snow melt from draining off the roof properly. We Baltimoreans are at a high risk for ice damming related water damage due to our fluctuating weather; our warm days melt the snow, and our freezing winter nights refreeze the water, this is known as a melt-refreeze cycle.

How an Ice Dam Damages your Seven Courts Property

Heat collects in the attic and warms the roof, except at the eaves. The eaves are the edges of the roof which overhang the face of a wall and, normally, project beyond the side of a building. The eaves form an overhang to throw water clear of the walls. Then snow melts on the warm roof and then freezes on the cold eaves, followed by ice accumulation, forming a dam. Melted water from the warm roof backs up behind it, flows under the shingles, and into the house! Seven courts homes are especially at risk because of the fluctuating winter weather that winters in Baltimore county are known for.

If you notice ice damming in your seven courts home, it’s very important that you address it quickly. Once this trapped ice melt accumulates, it seeps through the shingles, and enters your home through the attic; affecting your walls, ceiling, and roof, causing walls to sag, ceilings to buckle, crumble, and can even collapse!

Chances are, if you’re reading this now you may need repair, if so, don’t wait! Call your local SERVPRO you see signs of any water coming into your home. Water damage restoration can be expensive, but it’s more expensive to wait. A water damage specialist from SERVPRO will be able to dry the structure, carpet, and hardwood, and salvage contents such as clothing and electronics but not everyone is equipped to do this (WE ARE!). If the water damage in your home is not treated within by a professional within 48-72 hours of the initial leak, it’s highly likely you will get mold, which will cause the removal process to become more hazardous, and difficult to remove as time allows the mold to grow and spread.

SERVPRO of Perry Hall/Perry Hall is a Locally owned and independently operated Franchise, nationally recognized by all insurance companies. SERVPRO of Perry Hall Perry Hall is IICRC certified and has an A+ Better Business Bureau rating and has been servicing for 20 years. We go anywhere we are called, and we will make it "Like it never even happened."

Why SERVPRO of Perry Hall / White Marsh water and fire damage prices are better than the rest

1/18/2022 (Permalink)

How to find a water or fire restoration company

Get to know your options and make sure to read reviews from their website and from review sites, inspect before and after pictures, and check certifications. Water damage restoration is not something that anyone can do, in fact the proper equipment and chemicals aren’t even available to those who are not properly trained, licensed, and insured in this field. These licenses and certification cost thousands and thousands of dollars each year to renew not to mention the mind-boggling hours to get trained. Someone not trained properly will not know how to completely dry a structure or prevent mold growth.

Avoid hiring handyman (or plumber with water damage experience), this can lead to future problems and a bigger bill in the long run.

Often the costs are triple what a normal emergency restoration company would charge in the first place for many reasons. SERVPRO of Perry Hall/White Marsh or your local SERVPRO franchise has systems in place to guarantee accurate, fair, and consistent pricing using Xactimate. If you are filing your water damage as an insurance claim then the bill will be approved, finalized, and processed efficiently through both SERVPRO and your insurance adjuster to make sure it is accurate, fair and correct.

Handyman and Plumbers may not own the equipment needed, and will need to rent equipment, which will then be tacked on to your bill (per piece, per day). SERVPRO franchises, such as SERVPRO of Perry Hall White marsh owns all their own equipment, plus exclusive products that are designed to do quickly address fire and water cleanup. Not to mention, pre-approved pricing lists from your insurance company means that you are getting the fairest price.

SERVPRO of Perry Hall/White Marsh has access to disaster recovery specialists and “Storm Teams”. If the area is inundated with catastrophic flooding or fires. During the Polar Vortex, we averaged at about 15 new calls per hour for 3 days, Hurricane Sandy we received 120 calls in 4 hours; this is a standard circumstance for storm situations and if you call a SERVPRO, you will automatically be put into the system and you will be seen by either us or a “Storm Team” who come to our area from other states to help with large scale disaster recovery.

Choosing a SERVPRO Franchise also means every employee has had a background check, leaving your property and its tenants in safe hands. Our employees are also vaccinated for COVID-19 and wear the proper masks on the jobsite.

All SERVPRO Franchises, including SERVPRO of Perry/Hall White Marsh have access to a network of specialists who can help you with any kind of damage in your home, such as damaged art, electronics, oriental rugs, plumbing, heating, electricians, and we even can do the build back after the source of the damaged has been resolved and the mess properly cleaned up.

SERVPRO of Perry/Hall White Marsh has their own climate-controlled storage space, meaning there is no need for a trip to the storage unit to store all your undamaged belongings. We store it all in house, perform cleanings and repairs, and return it when your property is ready. 

Interested in our Water, fire, mold, sewage or smoke clean up? Give us a call at 410-529-1664!

SERVPRO's Frozen Pipe Water Damage Prevention Tips for Perry Hall Businesses

12/6/2021 (Permalink)

SERVPRO of Perry Hall/White Marsh responds to countless of frozen, burst pipe water damage claims all over Baltimore county every winter. With over 40 years of experience SERVPRO Franchise professionals have restored flood damaged homes and businesses from coast to coast. Here are our SERVPRO approved tips for preparing your business for a flood.

BEFORE THE DEEP FREEZE

• Make sure the heat is on after business hours, if temperatures stay below 20 degrees Fahrenheit for more than 24 hours 
• Insulate pipes that are exposed to the elements or hard-to-heat rooms such as warehouses. 
• Open under-sink cabinets to allow warm air to circulate the pipes. 
• Arrange to have a free Emergency Ready profile made for your business in advance so if the flood does happen, then you will be able to manage the restoration process remotely
• Make sure you have flood insurance, flood insurance takes 30 days to get into affect so it is imperative that you have it long before you need it.
• Document your business. Take quality pictures of vehicles, Computers, inventory and office set up. You'll be glad you have this later.

During the frozen pipes:

• Turn off utilities at the main switches, or valves if instructed to do so.
• Disconnect electrical appliances that are not exposed to wet walls or water. 
• Do not touch electrical equipment if you are wet or standing in water
• Call a Water Restoration professional, then your insurance company to get a claim number and adjuster.
• If no insurance, just call your restoration company of choice but prepared to pay a down payment. 

After the Flood

• Listen for news reports to learn if the weather will get warmer or colder to avoid further damage until the current frozen pipe situation is resolved.
• return to the business only when your water restoration professionals at SERVPRO says its safe. 

ABOUT SERVPRO OF PERRY HALL WHITE MARSH

SERVPRO of Perry Hall/ White Marsh are the flood clean up experts in the Baltimore Metro area. IF a deep freeze strikes your business, give SERVPRO of Perry Hall/ White Marsh a call, even minor floods have the potential to cause major damage to a structure when not treated quickly and properly and the clean up is often and overwhelming task. The SERVPRO team at SERVPRO of Perry Hall/White Marsh is prepared to handle any size disaster and help make it "Like it never even happened." 

Top Causes for Washing Machine Water Damage Floods in Fullerton Maryland home.

12/6/2021 (Permalink)

This is why your Washing machine flooded your Fullerton Maryland home.

Washing Machine: Top 10 cause of water damages in homes

One of the top 10 causes of water damages, especially in Baltimore county homes, washing machines. According to the Institute of Business and Home Safety, Half of washing machine related residential water damages are caused by damaged water supply hoses. 

Out of this half, 78% of the machines were 11 years old or less, and 54% were between 8 and 10 years old.

What you need to do Now: Address the flooding, Call for help

If you are able to do so, turn off the water to the washing machine, call SERVPRO of Perry Hall White Marsh (or your local SERVPRO 1-800-SERVPRO). Follow steps from What to do Until Help Arrives.

Why call for help? SERVPRO can release trapped water in unreachable areas, will take action to prevent mold growth and is accepted by ALL insurance companies. All crew members are certified by the IICRC and undergo background checks. If its small (less than 9 square feet, no contents, wood, laminate, or vinyl or carpet affected). Mop the area, move both units and make sure the wall isn’t wet. If the wall is wet, its best if you call a water restoration professional. If you decide not to, keep in mind any un seen moisture may result in mold growth.

Read what the locals say about our team on Facebook and Google

How to Prevent this in the future:

Replace your hose every 3-6 years. Check hose yearly for wear and tear, as well as during extreme weather events such as storms, and Cold Snaps. Next Blog post: How to pick a washing machine hose. 

About SERVPRO of Perry Hall/ White Marsh

Since 2001 we have been serving the Perry Hall /White Marsh community. We are accepted by all insurance companies and are a locally owned, nationally recognized water fire and mold restoration franchise. Call SERVPRO of Perry Hall/White Marsh to make your washing machine flooding "Like it never even happened." 

How to Reduce the Damage (and Cost) of your Frozen Pipe Water Damage in Nottingham Maryland

11/8/2021 (Permalink)

Perry Hall residents, did you know broken water pipes rank second only to hurricanes in terms of both frequency and severity in regards to annual claims resulting from water damage? Read on to learn how to save your money, reduce your damage costs by calling SERVPRO of Perry Hall/White Marsh.

First, decrease the amount of water than can leak from a burst pipe by following these steps below..

Turn off your water main.

Completely switch off your water supply. If you think the water from the pipe burst may have reached any of the electrical sockets or the fuse box, turn off the electricity, too.

You can usually find your main water shut-off valve somewhere in your home. Check your basement, crawl spaces, and areas close to the water heater. If it’s not inside, you can usually find it under a metal lid on your property close to the street.

Here is a complete guide to finding your water shut off valve, written by Flo Technologies:

Drain the faucets — cold taps first.

Once the water supply has been turned off, drain all of the water out of your house’s water system. This will reduce the chance of any remaining water freezing over and relieve pressure buildup in your water pipes.

• Open your faucets to drain the remaining cold water from the system.
• Flush all toilets multiples times

 Turn off heat and drain your hot taps.

Now shut off your water boiler and heating system and release all the water from your hot taps.

Circulate warm air around pipes.

If your pipe burst or froze from cold weather, let some warm air in by

• Turn the heat back on and hike up thermostat
• Use a hair dryer on the pipe that is burst after it is drained completely.
• Open-up the cabinet doors where they live to let the warm air circulate.

Call SERVPRO of Perry Hall/White Marsh to clean up, document, restore and protect your house from mold.

SERVPRO of Perry Hall/White Marsh, or your local SERVPRO (1-800-SERVPRO) if you don’t reside in our service area, will clean up the mess, document the damage, treat your home for potential mold growth and restore your home to pre-flooded conditions. We are accepted by all insurance companies and have a 4.5 star average customer rating!

What to do until SERVPRO of Perry Hall/White Marsh Arrives

• Mop up excess water as best as you are able, to prevent slips and falls until help arrives.
• Keep children, elderly, and pets out of the affected area.
• Do not throw anything away, take pictures of damaged items.
• Contact your insurance company to see you are eligible for coverage and file a claim.

Ice Maker Water Damage: a Silent Threat to your Perry Hall Home

11/8/2021 (Permalink)

Ice maker leaks are common and often go unnoticed. These slow leaks damage both the wall, flooring, and lower levels of homes which can lead to decay. You may have an ice maker but no signs of leaks. Keep on reading, we’re going to give you some advice on how to detect leaks and how to prevent them from happening.

Why Ice makers cause significant damage

When an ice maker is installed, an “ice maker valve," a small metal saddle is secured to a cold water pipe near the refrigerator, with a small clear plastic pipe for the water to feed into the ice maker. Pinholes form in the tubing go unnoticed during installation and remain unnoticed for years, hidden behind the refrigerator and will eventually lead to a serious water damage and create the perfect environment for mold to grow.

Over a long period of time, hundreds of gallons of water seeping from the ice maker line tubing can lead to serious structural decay and damage to the wall and floor systems around the refrigerator in your kitchen. It can take weeks for the water damage to become exposed as the water is trapped in your counters and between your walls.

If you own a refrigerator with an ice maker, periodically check behind the fridge for evidence of a leak,water damage or mold or keep an eye on your water bill for unexplainable increase in water use.

About SERVPRO of Perry Hall/ White Marsh

SERVPRO of Perry Hall/ White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

FEMA app is the Mobile app to use to stay on top of extreme weather in Perry Hall Maryland

10/4/2021 (Permalink)

Extreme weather can be unpredictable in Perry Hall Maryland! We at SERVPRO of Perry Hall / White Marsh recomend having an app that warns you of inclimate weather conditions is key to staying safe. 

The weather FEMA app is 

The FEMA App is the best option to receive emergency alerts and information so that you and your loved ones know what to do. Be prepared to weather the storm with the FEMA App. This App allows you to get National Weather Service alerts for up to five locations to keep you informed on-the-go.

This means you can keep an eye out on your Home, place of work, and at risk family members!

It also has information on what to do before, during and after disasters! In the midst of an emergency, the app can give you directions to open shelters nearby, help you location someone to talk to at the Disaster Recovery Center, and let you share images of damage and recovery efforts to help first responders and emergency managers. 

This app is available for download for iOS (apple) and Android at the Apple Store and Google Play Store.

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall White Marsh is a premier water damage restoration franchise, and is accepted by all insurance companies. If your home is affected by a storm please call SERVPRO of Perry Hall/White Marsh 410-529-1664

Fire Facts for Parkville Carney, from the American Red Cross

9/16/2021 (Permalink)

Timing is everything, in just two minutes, a fire can become life-threatening. In five minutes, it can engulf a residence in flames.

Learn About Fires

• Fire is FAST! In less than 30 seconds a small flame can turn into a serious fire. It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames - impairing vision and breathing.
• Fire is HOT! Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin. Always crawl on the floor!
• Fire is DARK! Fire starts bright, but quickly produces black smoke and complete darkness.
• Fire is Scary! Smoke is DEADLY! Smoke and toxic gases kill more people than flames do. Fire produces poisonous gases that disorient you. Asphyxiation (suffocation) is the leading cause of death from home related fires.

Our Fire Damage Restoration Services for Rosedale and Rossville MD

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today—410-529-1664

Source: https://www.ready.gov/home-fires

Fire Damage in Perry Hall: Here is all you need to know about Wet & Dry Smoke, and Protein Residue

9/2/2021 (Permalink)

Did you know that there are different types of smoke? Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure. For example, hot smoke in a room will escape to the cool air vents.

Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. This is why smoke clean up involves deodorization of all rooms in a structure, in addition to those affected by fire.

The type of smoke may greatly affect the restoration process. Different smoke requires different techniques, chemicals, and cleaning applications.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Perry Hall White Marsh will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – SERVPRO of Perry Hall White Marsh

410-529-1664

2 Steps to take when Your Hot Water Heater is Leaking in your Parkville Carney Home

8/26/2021 (Permalink)

Two things you must do to stop water from leaking out of Your Hot Water Heater in your Parkville Carney Maryland home.

If your hot water heater is leaking, and your reading this blog right now, chances are you have no idea what to do and have a whole mess of water hanging out in your home right now. We’re going to get you started before you call your certified water damage team and your plumber.

Cut the power to the hot water heater that is leaking

The first thing you should do when you find a hot water leak is turn off the power source leading to the water heater. If you have a gas water heater, find your thermostat. You should see a little knob with three settings: ON, OFF and PILOT. Switch it to OFF or PILOT to shut off the gas and make the heater safe to work on. If you have an electric water heater, go to your breaker panel and find the breaker labeled “Water Heater”. Turn it off to cut the power to your unit.

Shut off the water to stop the leak from expanding

Time to turn off the water, this part is easy. First, you’ll need to find the cold water line leading to your water heater. There should be a valve on the line – turn it to the right until it closes. This will cut off the water and allow you to move on to the next step: calling your hot water heater company, and calling your water damage clean up team.  If you’re located in the Parkville County area in Baltimore County, then call SERVPRO of Perry Hall White Marsh – we will set you up with a plumber. Then call your insurance if you’d like to put in a claim or wait till we arrive if you’d like to decide later.

ABOUT SERVPRO OF PERRY HALL WHITE MARSH:

SERVPRO of Perry Hall White Marsh has been serving the Baltimore metro area since 2001. We are family owned and operated, accepted by all insurance companies and are certified in Mold, Fire, and water damage clean up for residential and commercial properties. Give us a call at 410-529-1664 if you'd like us to clean up your Parkville Carney home after a hot water heater leak.

Homeowners in Seven Courts - Here are Key Signs of Mold to Look Out For

8/12/2021 (Permalink)

SERVPRO of Perry Hall/White Marsh understands that some Seven Courts homeowners prefer to clean water damages themselves. What many homeowners and property managers do not realize is professional, nationally ranked, water damage specialists such as SERVPRO of Perry Hall/White Marsh not only restore the water damage but take measures to prevent mold. Here are four signs to look out for if you have recently cleaned your own water damage.

• Strong musty odors
• Excessive humidity
• reoccurring water damage or signs of it
• presence of visible mold

SERVPRO of Perry Hall / White Marsh understands and we are certified to clean mold and can create a plan with a qualified indoor Air Quality/Environmental Professional, and the diligence of the homeowner to keep it from coming back.

SERVPRO of Perry Hall / White Marsh has been serving Baltimore county and parts of Baltimore city since 2001. We are certified mold remediation, and water damage restoration and we are approved by all insurance companies! We are also located right in Rosedale, off Yellow brick road!

Why SERVPRO of Perry Hall/White Marsh is different

8/5/2021 (Permalink)

Not all Water damage Restoration companies are equal: Here is how to pick the best one.

Get to know your options and make sure to read reviews from their website and from review sites, inspect before and after pictures, and check certifications. Water damage restoration is not something that anyone can do, in fact the proper equipment and chemicals aren’t even available to those who are not properly trained, licensed and insured in this field. These licenses and certification cost thousands and thousands of dollars each year to renew not to mention the mind-boggling hours to get trained. Someone not trained properly will not know how to completely dry a structure or prevent mold growth.

Hiring an amateur or someone who considers themselves a handyman (or plumber with water damage experience) will lead to future problems and a bigger bill in the long run.

Often the costs are triple what a normal emergency restoration company would charge in the first place. SERVPRO of Perry Hall/White Marsh or your local SERVPRO franchise has systems in place to guarantee accurate, fair and consistent pricing using Xactimate. If you are filing your water damage as an insurance claim then the bill will be approved, finalized, and processed efficiently through both SERVPRO and your insurance adjuster to make sure it is accurate, fair and correct.

SERVPRO of Perry Hall/White Marsh has access to disaster recovery specialists and “Storm Teams”. If the area is inundated with catastrophic flooding or fires. During the Polar Vortex, we averaged at about 15 new calls per hour for 3 days, Hurricane Sandy we received 120 calls in 4 hours; this is a standard circumstance for storm situations and if you call a SERVPRO, you will automatically be put into the system and you will be seen by either us or a “Storm Team” who come to our area from other states to help with large scale disaster recovery.

Conditions In Perry Hall Might Be Right For Mold

8/2/2021 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

• Water - Different mold types require varying amounts of liquid before growth begins.   
• Temperature - Normal indoor temperatures will promote mold growth.
• Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Perry Hall / White Marsh to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 410-529-1664

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Perry Hall / White Marsh for mold remediation services.

Fullerton Business Owners: We Specialize in Flooded Business Cleanup and Restoration!

7/29/2021 (Permalink)

A business can have a flood at any time, although water damage most often occurs during heavy rainfall. Basements are inherently prone to water intrusion because they are the lowest level of a building and are normally built partly or entirely below ground level – this is also where businesses typically store important documents and inventory. There are a number of reasons why your Fullerton, MD business could flood, including:

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface Fire to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Fire supply-line break or hot-Fire tank failure
• And many more

Have Questions about business Flooding?

Call Today - 410-529-1664

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your business's structure. Remember, the longer you wait, the worse the problem will get. Not only that but the damage to inventory and important documents could be dramatic and irreversible.

The bottom line: a flooded business can jeopardize your health, safety, and your business’s integrity. It’s worth making a call to SERVPRO of Perry Hall/White Marsh let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Business Specialists:

•  We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Is Your Fullerton Business Flooded? Call Us Today – We’re Ready To Help 410-529-1664

4 Fire safety Tips for Evacuating a Fire Safely

7/12/2021 (Permalink)

WARNING: If you are in a home fire RIGHT now, Call 9-1-1!

Timing is everything, in just two minutes, a fire can become life-threatening. In five minutes, a residence can be engulfed in flames. Here are things many people don’t expect after escaping a home fire, and tips on how to escape safely.

Fire is FAST! In less than 30 seconds a small flame can turn into a serious fire. It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames - impairing vision and breathing.

Tip: make sure all fire alarms are in working condition and appropriately placed fire extinguishers

Fire is HOT! Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin.

Tip: Always crawl on the floor – the air will be cooler and there will be more oxygen.

Fire is DARK! Fire starts bright, but quickly produces black smoke and complete darkness.

Smoke is DEADLY! Smoke and toxic gases kill more people than flames do. Fire produces poisonous gases that disorient you. asphyxiation (suffocation) is the leading cause of death from home related fires.

Tip: If you open a door, open it slowly. Be ready to shut it quickly if heavy smoke or fire is present.

Our Fire Damage Restoration Services for Rosedale and Rossville MD

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. SERVPRO of Perry Hall/White marsh has the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – 410-529-1664

Source: https://www.ready.gov/home-fi

How Water damage causes mold damage in Nottingham, MD.

7/8/2021 (Permalink)

How Water damage causes mold damage in Nottingham, MD.

Mold needs moisture to colonize

So, you have structural mold damage on your personal property, but how did it get there? Most likely answer – a previous water damage, or leak that went unnoticed. SERVPRO of Perry Hall/White Marsh understands how to clean up water damage, how to prevent mold growth and has the training and equipment to remediate whatever mold or mildew might appear in your home or business.

Treat water damages properly to prevent mold.

If untreated, a water damage forms the perfect habitat for mold growth within 48 hours of the initial loss. If any water-effected areas go unnoticed, or if the water damage isn’t treated to prevent mold, it can result in a serious mold problem… loss of contents and structural damage.

Mold Loves drywall, insulation, and flooring

Both water damages, and mold damages often require removal of the drywall or flooring. Water damage structural damage is often limited to the wet building materials and can be salvageable through special equipment.

1. Centrifugal air movers
2. Dehumidification
3. Inject-a-dry (salvages wooden floors)
4. Antimicrobial sprays

Mold however, burrows itself into porous material such as drywall and flooring, which often results in the affected area being stripped to its studs. followed by various, meticulous treatments of professional-grade anti-fungal and anti-microbial treatments are used to eliminate mold colonies (yes, colonies). Don't worry, SERVPRO of Perry Hall/White Marsh will install drywall, baseboard, carpet, and flooring when the process is complete.

Content cleaning during Water or Mold damage

Mold and Water damaged items can be dried and cleaned if they are non-porous, and if they are textiles such as clothes, they can be evaluated and restored by a textile restoration specialist (we’ve got you covered).

SERVPRO of Perry Hall/White Marsh will clean your furniture, decorative items, and curtains as well as other restore-able items affected by mold and Water damage. We have ultrasonic machines which can gently remove, kill and detail clean the nooks and crannies out of every knick-knack in your home. On top of that, we will use a variety of cleaning and sterilization techniques as well as deodorize. Anything that cannot be restored will be brought to the homeowner or tenants’ attention and the homeowner can sign off on its disposal if they choose so. If you'd rather not throw it away - don't worry, we have a form for that too.

To start the water damage or mold remediation process, please call SERVPRO of Perry Hall / White Marsh (Baltimore County, Maryland) at 410-529-1664 and we will help get you started!

IICRC Certified Firm

7/5/2021 (Permalink)

SERVPRO of Perry Hall/White Marsh is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Perry Hall / White Marsh

SERVPRO of Perry Hall / White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Parkville, these are the steps to take when you discover a sewage back up in your basement

6/24/2021 (Permalink)

What to do when there is sewage in your basement

A sewer backing up, or contaminated water backing out of your tub, sink or toilet can be an absolute nightmare for Nottingham homeowners. The truth is you can’t (and shouldn’t) do very much; sewage contaminated water is dangerous to your health and should be avoided at all costs. If you have water backing up out of toilet, sink or bathtub in your Nottingham home, then follow these steps and call SERVPRO of Perry Hall/White Marsh.

Your Game Plan

• Stay out of the area/avoid cross contamination
• Determine the source
• Arrange repair and cleanup services with SERVPRO of Perry Hall/White Marsh or your local SERVPRO Water restoration company
• Call your Insurance Company

Keep Children and Pets away from sewer-water affected areas

Keep children and pets away the moment the sewer water is discovered, until the clean-up crew and sanitation is complete. Sewage is considered Category 3 water,more commonly known as black water. Category 3 water or Black water is defined by the IICRC as “the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested” Keep children and pets away at all times and if you yourself must go in the area, wash your hands thoroughly and avoid touching cuts, eyes, mouth or ears with your hands or any item that came in contact with the black water.

Risks of Sewage back up debris

Category 3 water/Raw sewage contains diseases such as Hepatitis, Salmonella, E.Coli and Parasites just to name a few, would you risk cleaning this yourself without proper training or the tools and chemicals to do it correctly? These diseases survive weeks even months if not properly killed. Doing it yourself, or hiring the wrong professional puts you, your family, pets and house guests at a great risk. Call SERVPRO of Perry Hall/White Marsh to schedule emergency Service to have the job taken care of "Like it never even happened."

Determine whether the waste is local (as in, from your own home) or from the sewer system also known as “backflow”

IF you are able to do some inspecting, then determine the source by the amount and the flow rate. Determine the source of the sewage backup – if entering the area seems like it would be dangerous to your health (no proper protective equipment) then just skip on down to arrange services. A local waste product would be from a blockage, tree roots affecting plumbing lines or broken or collapsed lines on your property, this waste would be from your own home but is still considered a category 3. Backflow is when the sewer system in your neighborhood or municipality is overwhelmed, and it reverses in your pipes, causing it to erupt from toilets, sinks and tubs. This can happen from heavy rain-flow overwhelming your municipality’s sewer system, causing it to backflow into your home.

Arrange Services with SERVPRO of Perry Hall/White Marsh

Call an Emergency Restoration company such as SERVPRO of Perry Hall/White Marsh as we are IICRC Certified and specialize in cleaning up hazardous waste. Most contractors and plumbers do not have the capability to clean up the site after the repairs have been made and may not be approved by your insurance company if you choose to claim the loss.

SERVPRO also has a 1-4-8 policy, which means

• 1 hour from notice of loss - (When you call), a SERVPRO professional will contact you to arrange services.
• 4 hours of calling - a SERVPRO professional will be onside to start mitigating services (or your earliest convenience).
• 8 business hour- a verbal briefing of the scope will be communicated to your adjuster by a SERVPRO Professional.

Why call SERVPRO? If any SERVPRO believes they are incapable of responding within this time frame, they will refer you to a different SERVPRO so you are not left waiting!

Call your insurance company

Ask your agent if this is a covered loss, and what your deductible will be.  This can be done before or after calling SERVPRO of Perry Hall/White Marsh as we accept all insurance plans and you can also pay yourself – whether you are covered or not.

If you are not covered, not a problem, we will begin services after a deposit has been made and the rest will be due upon completion. Please call for deposit details!

Having a sewage back up can stink up your day but no sewage backup is too small or too big for SERVPRO of Perry Hall/White Marsh.

Give us a call at 410-529-1664

Parkville Apartment Property Managers - Take action within 4 hours of water damage to minimize secondary and permanent damage

6/10/2021 (Permalink)

Parkville Aparment Property managers - ACTION during the first 24 hours following a water damage will help prevent secondary or permanent damage to your units.

That is why within 4 hours of loss notification, a SERVPRO of Perry Hall/White Marsh franchise professional will be on site to help ensure water damage is handled by completing the following steps:

1. Intake – ask client questions to determine which size crew, how many pieces of equipment, and what precautions to take.
2. Inspection– Using information from phone intake, SERVPRO of Perry Hall/White Marsh will inspect all affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning work.
3. Emergency service- SERVPRO of Perry Hall will begin by extracting the excess water and preparing the area for drying for each unity. They will explain the needed emergency services to you as well as the tenant, step by step.
4. Document pre-existing damage and damage caused by water.
5. Arrange for contents to be restored or disposed, with the owner signature and insurance approval (if applicable).
6. Monitoring- monitor drying of structure and contents to ensure they are dried to appropriate industry standards; updates will be consistently communicated with you and your insurance company.
7. Reinstall carpets, and clean affected areas of your property as well as arrange for reinstallation of walls and baseboard.
8. Final walk through will be conducted with you to help ensure the property was restored to preloss conditions.

By following these steps, SERVPRO of Perry Hall/ White Marsh will efficiently dry and restore your structure to its pre-existing condition with minimal impact on tenants, the structure and contents while also reducing secondary damage and permanent damage to your property following a water damage.

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We are located in Rosedale, Maryland, right on Yellow Brick road (yes Dorothy is our neighbor) and are able to help when disaster strikes!

Perry Hall Maryland Smoke and Soot Cleanup

6/7/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your Perry Hall home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Perry Hall / White Marsh will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 410-529-1664

Restoring Your Baltimore County Commercial Property After A Water Damage Event

5/10/2021 (Permalink)

Flooding and water damage events at Baltimore county commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Perry Hall / White Marsh

SERVPRO of Perry Hall / White Marsh specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Parkville Homeowners, this is what you need to do when your sewer backs up into your home.

4/19/2021 (Permalink)

A sewer backing up, or contaminated water backing out of your tub, sink or toilet can be an absolute nightmare for Parkville homeowners. Sewer backups happen frequently during storms because the sewer system is overwhelmed causing it to "back-up" through your toilet or drains.

The truth is you can’t (and shouldn’t) do very much; sewage contaminated water is dangerous to your health and should be avoided at all costs. If you have water backing up out of toilet, sink or bathtub in your Nottingham home, then follow these steps and call SERVPRO of Perry Hall White Marsh

410-529-1664

Your Game Plan

• Stay out of the area/avoid cross contamination
• Determine the source
• Arrange repair and cleanup services with SERVPRO of Perry Hall/White Marsh or your local SERVPRO/Water restoration company
• Call your Insurance Company

Keep Children and Pets away from sewer-water affected areas

Keep children and pets away the moment sewer water is discovered, until the clean-up crew and sanitation is complete. Sewage is Category 3 water, more commonly known as black water. Category 3 water or Black water is defined by the IICRC as “the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested” Keep children and pets away at all times and if you yourself must go in the area, wash your hands thoroughly and avoid touching cuts, eyes, mouth or ears with your hands or any item that came in contact with the black water.

Risks of Sewage back up debris

Category 3 water/Raw sewage contains diseases such as Hepatitis, Salmonella, E.Coli and Parasites just to name a few, would you risk cleaning this yourself without proper training or the tools and chemicals to do it correctly? These diseases survive weeks even months if not properly killed. Doing it yourself, or hiring the wrong professional puts you, your family, pets and house guests at a great risk. Call SERVPRO of Perry Hall/White Marsh to schedule emergency Service to have the job taken care of "Like it never even happened."

Determine whether the waste is local (as in, from your own home) or from the sewer system also known as “backflow”

IF you are able to do some inspecting, then determine the source by the amount and the flow rate. Determine the source of the sewage backup – if entering the area seems like it would be dangerous to your health (no proper protective equipment) then just skip on down to arrange services. A local waste product would be from a blockage, tree roots affecting plumbing lines or broken or collapsed lines on your property, this waste would be from your own home but is still considered a category 3. Backflow is when the sewer system in your neighborhood or municipality is overwhelmed, and it reverses in your pipes, causing it to erupt from toilets, sinks and tubs. This can happen from heavy rain-flow overwhelming your municipality’s sewer system, causing it to backflow into your home.

Arrange Services with SERVPRO of Perry Hall /White Marsh

Call an Emergency Restoration company such as SERVPRO of Perry Hall White Marsh as we are IICRC Certified and specialize in cleaning up hazardous waste. Most contractors and plumbers do not have the capability to clean up the site after the repairs have been made and may not be approved by your insurance company if you choose to claim the loss.

SERVPRO also has a 1-4-8 policy, which means

• 1 hour from notice of loss - (When you call), a SERVPRO professional will contact you to arrange services.
• 4 hours of calling - a SERVPRO professional will be onside to start mitigating services (or your earliest convenience).
• 8 business hour- a verbal briefing of the scope will be communicated to your adjuster by a SERVPRO Professional.

Why call SERVPRO? If any SERVPRO believes they are incapable of responding within this time frame, they will refer you to a different SERVPRO so you are not left waiting!

Call your insurance company

Ask your agent if this is a covered loss, and what your deductible will be.  This can be done before or after calling SERVPRO of Perry Hall White Marsh as we accept all insurance plans and you can also pay yourself – whether you are covered or not.

If you are not covered, not a problem, we will begin services after a deposit has been made and the rest will be due upon completion. Please call for deposit details!

Having a sewage back-up can stink up your day but no sewage backup is too small or too big for SERVPRO of Perry Hall/White Marsh.

Give us a call at 410-529-1664

What to do after your Perry Hall Maryland Home catches on Fire.

4/12/2021 (Permalink)

8 Things to do after a Fire in your Perry Hall Maryland home. 

Everyone tells you how to put out a fire, prevent a fire and  what to do if you yourself catch on fire, but no one ever tells you what to do next after a fire strikes your home or business. The following checklist serves as a quick reference and guide for you to follow after a fire strikes your home in Perry Hall or Nottingham Maryland. 

1. Check with the fire department to make sure your residence is safe to enter. Be watchful of any structural damage caused by the fire
2. The fire department should see that utilities are either safe to use or are disconnected before they leave the site.  DO NOT attempt to reconnect utilities yourself.
3. Contact your local disaster relief service, such as The Red Cross, if you need temporary housing, food and medicines.
4. If you are insured, contact your insurance company for detailed instructions on protecting the property, conducting inventory and contacting fire damage restoration companies. SERVPRO of Perry Hall White Marsh is approved by all insurance companies. 
5. Conduct an inventory of damaged property and items. Do not throw away any damaged goods until after an inventory is made. SERVPRO of Perry Hall White Marsh crews are trained to properly document, clean and store damaged items. Nothing will be disposed of without your knowledge or permission and we do our best to salvage your precious items.

4. Try to locate valuable documents and records-deed to home, car, bank information, birth certificates, etc. 
5. Begin saving receipts for any money you spend related to fire loss. The receipts may be needed later by the insurance company and for verifying losses claimed on income tax
6. notify your mortgage company of the fire.

If you've experienced a home fire, and aren't sure what to do, please call SERVPRO of Perry Hall White Marsh, or your insurance agent. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 410-529-1664

Tips on Water Damaged Assisted Living Facility Managers in Perry Hall Maryland.

4/5/2021 (Permalink)

When your Perry Hall Maryland Assisted Living Facility suffers from a water damage, it's critical to know the difference between different levels of contaminated water. There are 3 classes of water, Clean, Gray and Black.

Clean water: Clean water is water from a broken pipe, water from a hot water heater, or sink. The time frame for a clean water water damage is limited as if it sits for longer than 24 hours it is then considered gray water. 

Here is a list of precautions to take to protect your tenants and their personal belongings from a clean source water damage until help arrives.

• Shut off the water source if possible or contact a qualified professional to do so.

• Turn off the circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electric shock

• Remove as much excess water as possible by mopping and blotting

• remove and prop up wet upholstery cushions to allow a more even drying.

• Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place

• Do not leave books, newspapers, magazines or other colored items on wet carpet as they may cause staining

• Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner

• Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Gray water: Water that is slightly contaminated, such as water from a clean water source that leaked through a ceiling, or clean water that was left untreated. Gray water has bacteria and other contaminates beginning to grow.

Here is a list of precautions to take to protect your tenants and their personal belongings from a Gray water damage until help arrives.

Wear PPE, and Follow the list of instructions for clean water damage source.

Make sure your local SERVPRO Water Damage Restoration specialist to treat areas effected with contaminated water.

SERVPRO specialists will spray for mold prevention and address water between walls, under cabinets, under flooring, as well as water damaged belongings - electronics, rugs, textiles, memorabilia and decor

Black water:  is water that is highly contaminated, filled with fungi, bacteria, chemicals, viruses and more. Black water is typically caused by sewage damage, flooding, or any type of natural disaster. 

Black water should never be handled by the homeowner and should always be handled by a trained certified professional.

Do not touch anything, keep your residents away from the effected area and call your local SERVPRO immediately.

Have questions in regards to your Water damaged Assisted living facility? Call SERVPRO of Perry Hall/White Marsh

When you have a water damage, don't leave your property to chance. Call SERVPRO of Perry Hall White Marsh. We are certified in Water damage, biohazard clean up and mold remediations. We also accept all insurance companies and are located in Rosedale, right on yellow brick road.

Call 410-529-1664 for more details.

Perry Hall Property Managers - Action in the first 24 hours is key to saving your property from secondary damage from your water damage event.

4/5/2021 (Permalink)

Perry Hall Property managers - ACTION during the first 24 hours following a water damage will help prevent secondary or permanent damage to your units.

That is why within 4 hours of loss notification, a SERVPRO of Perry Hall/White Marsh franchise professional will be on site to help ensure water damage is handled by completing the following steps:

1. Intake– ask client questions to determine which size crew, how many pieces of equipment, and what precautions to take.
2. Inspection– Using information from phone intake, SERVPRO of Perry Hall/White Marsh will inspect all affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning work.
3. Emergency service- SERVPRO of Perry Hall will begin by extracting the excess water and preparing the area for drying for each unity. They will explain the needed emergency services to you as well as the tenant, step by step.
4. Document pre-existing damage and damage caused by water.
5. Arrange for contents to be restored or disposed, with the owner signature and insurance approval (if applicable).
6. Monitoring- monitor drying of structure and contents to ensure they are dried to appropriate industry standards; updates will be consistently communicated with you and your insurance company.
7. Reinstall carpets, and clean affected areas of your property as well as arrange for reinstallation of walls and baseboard.
8. Final walk through will be conducted with you to help ensure the property was restored to preloss conditions.

By following these steps, SERVPRO of Perry Hall/ White Marsh will efficiently dry and restore your structure to its pre-existing condition with minimal impact on tenants, the structure and contents while also reducing secondary damage and permanent damage to your property following a water damage.

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We are located in Rosedale, Maryland, right on Yellow Brick road (yes Dorothy is our neighbor) and are able to help when disaster strikes!

Key winter storm terminology, what they mean and what action to take if you live in Notthingham Maryland.

2/25/2021 (Permalink)

Living in an midatlantic town, such as Perry Hall, White Marsh, Parkville, Rosedale and Fullerton MD, means every winter there is potential for a serious winter storm.

It's important to know your Winter Storm terminology so you can gauge your plans and preparations before a winter event.  Here is some key winter storm terminology you may hear on the news or on the radio, What they mean, and what action to take if you are in the path of a winter storm

Winter storm outlook: The potential forecast

Winter storm conditions are possible within the next 2-5 days.

ACTION This is the best time to get a shovel, bread, and eggs if necessary

Winter Weather Advisory: Inconvenient but not life threatening

Winter conditions are expected to cause significant inconveniences and may be hazardous. When caution is used, these situations should not be life threatening.

ACTION If a winter advisory is in effect, consider preparing for your morning commute by waking up early to clear car and driveway and get gas the night before it happens.

Winter storm watch: 36-48 hour notice of potential storm

Winter storm conditions are possible within the next 36-48 hours. People in a watch area should review their winter storm plans and stay informed about weather conditions.

ACTION Last call; if you haven’t prepared for the storm, it’s time to get to the grocery store to buy shovels, bread, eggs and a water supply.  Get Generator ready if available.

Winter storm warning: Storm is beginning or will begin in 24 hours

Life threatening sever winter conditions have begun or will begin within 24 hours.

ACTION People in a warning area should take precautions immediately.

Winter weather is never convenient and can be unsafe but being prepared can help homeowners protect their home and make life easier when these weather events happen. If you experience a flood, sewage back up or a puff-back please call SERVPRO of Perry Hall White Marsh, we will come out once the storm is over and all roads are clear to your home from our shop.

Key list of Vital documents you may need to replace after your Perry Hall Fire Damage | by SERVPRO of Perry Hall White Marsh

2/18/2021 (Permalink)

Fires are devastating; its not something expects will happen to them, and when it does they often find themselves unprepared to deal with the loss and destruction. To get back to normal, you will need essential documents. Here is a list of vital documents you may need to recover after a fire and where to get them, courtesy of the Red Cross.

Driver’s License - Department of Motor Vehicles

Government Issued ID -Contact the issuing authority

Insurance policies - Your insurance agent or company

Military discharge -Department of Veterans Affairs, papers 1-800-827-1000 or TDD/TTY 1-800-829-4833

Passports - State Department—Passport Services, 202-955-0430 (24 hours)

Birth, death and marraige certificates - Bureau of Records in appropriate state

Social Security Card - Security or Local Social Security office

Medicare cards 1-800-772-1213 or TDD/TTY 1-800-325-0778

Credit cards The issuing companies as soon as possible

Mastercard, contact issuing financial institution

VISA, contact issuing financial institution

American Express, 1-800-441-0519

Discover, 1-800-DISCOVER (1-800-347-2683), TDD/TTY 1-800-347-7449

Titles to deeds - Records department of the area in which the property is located

Stocks and bonds - Issuing company or your broker

Wills - Your attorney

Income tax record - The IRS center where filed, your accountant or 1-800-829-1040

Citizenship papers - Bureau of Citizenship and Immigration Services, 1-800-375-5283

Mortgage papers - Lending institution.

Site source: http://www.redcross.org/images/MEDIA_CustomProductCatalog/m38840101_picking-up-the-pieces-after-a

Acting fast is the key to saving money on your water damaged multi-unit commercial complex in Fullerton MD.

2/4/2021 (Permalink)

Acting fast is the key to saving money on your water damaged multi-unit commercial complex in Fullerton MD.

Fast response is important to your Fullerton multi-unit water damage claim because it places the tenant at ease and reduces the severity of the water damage claim, increases the chance for preserving irreplaceable valuables, minimizes the threat of bacterial and mold growth in your apartment or commercial complex.

Benefits of Immediate response

• Takes less time and effort to achieve “dry”
• The drying project is less complicated when drying occurs before microbes can multiply
• Lowers the cost of drying
• The longer an item is exposed, the greater the chance of
• additional damage.
• The more you restore, the less that has to be replaced.
• Immediate Response Lessens Damage
• Delamination
• Furniture stains
• Rust stains
• Warping floors
• Mold/mildew
• Swelling
• Decreases or eliminates risk Secondary Damage:
• Examples of Secondary Damage:
• Deterioration of structural components and contents (delamination, etc.)
• Excessive water and humidity can result in microbes multiplying
• Category 1 can deteriorate to Category 2 or Category

We Answer the Phone Ready to Help

Call Today - 410-529-1664

It’s understandable that you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Perry Hall/White Marsh has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business, which we’ve been doing since we opened our doors in 2001.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business, and which units were affected.
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your Fullerton Maryland property

How clean is the standing water in your Perry Hall water damaged home?

2/1/2021 (Permalink)

When your home or business suffers from a water damage, its critical to know the difference between different levels of contaminated water. There are 3 classes of water, Clean, Gray and Black. Understanding the class of water is quintessential into understanding the severity of your Water or Storm damage and the risk it poses on those exposed.

Clean water: Clean water is water from a broken pipe, water from a hot water heater, or sink. If you can safely say that the water on Could you drink this water? If yes, then you have a clean water source water damage. If no, or if it’s a clean water source that has been out for more than 24 hours, read on to the next classes of water, Gray and black.

Gray water: Water that is slightly contaminated, such as water from a clean water source that leaked through a ceiling, or clean water that was left untreated. Gray water has bacteria and other contaminates beginning to grow.

Black water:  Is water that is highly contaminated, filled with fungi, bacteria, chemicals, viruses and more. Black water is typically caused by sewage damage, flooding, or any type of natural disaster. Black water should never be handled by the homeowner and should always be handled by a trained certified professional.  Black water is sometimes a misnomer, black water is not always black, sometimes it appears clear, but if it comes below a drain trap in a shower, washing machine or sink, and NOT the faucet, its considered black, contaminated water, with an unknown contamination time.

Need Water Damage repair in Perry Hall or Parkville?

Chances are, if you’re reading this now you may be in need of repair, if so, don’t wait! Call your local SERVPRO you see signs of any water coming into your home. Water damage restoration can be expensive, but it’s more expensive to wait. A water damage specialist will be able to dry the structure, carpet, and hardwood, and salvage contents such as clothing and electronics but not everyone is equipped to do this (WE ARE!). If the water damage in your home is not treated within by a professional within 48-72 hours of the initial leak, it’s highly likely you will get mold, which will cause the removal process to become more hazardous, and difficult to remove as time allows the mold to grow and spread.

*SERVPRO of Perry Hall/White Marsh is a Locally owned and independently operated Franchise, nationally recognized by all insurance companies. SERVPRO of Perry Hall/White Marsh  is IICRC certified, and has an A+ Better Business Bureau rating and has been servicing for 15 years. We go anywhere we are called and we will make it "Like it never even happened."

Snow and Ice on your roof? This is the reason your Perry Hall Home is leaking!

1/18/2021 (Permalink)

If your roof is covered in snow or ice, and you’re noticing water coming in from the sides of your home or business, you may be experiencing what's known as Ice Damming.

An Ice dam is ice build-up on roofs that form a blockage, preventing snow melt from draining off the roof properly. We Marylanders are at a high risk for ice damming related water damage due to our fluctuating weather; our warm days melt the snow, and our freezing winter nights refreeze the water, this is known as a melt-refreeze cycle. 

How an Ice Dam Damages your Perry Hall Property

1. Heat collects in the attic and warms the roof, except at the eaves. The eaves are the edges of the roof which overhang the face of a wall and, normally, project beyond the side of a building. The eaves form an overhang to throw water clear of the walls
2.  Snow melts on the warm roof and then freezes on the cold eaves
3. Ice accumulates along the eaves, forming a dam. Melted water from the warm roof backs up behind it, flows under the shingles, and into the house

This water gets trapped, seeps through the shingles and enters your home through the attic, affecting your walls, ceiling, and roof, causing walls to sag, ceilings to buckle, crumble, and even collapse.

Chances are, if you’re reading this now you may be in need of repair, if so, don’t wait! Call your local SERVPRO you see signs of any water coming into your home. Water damage restoration can be expensive, but it’s more expensive to wait. A water damage specialist will be able to dry the structure, carpet, and hardwood, and salvage contents such as clothing and electronics but not everyone is equipped to do this (WE ARE!). If the water damage in your home is not treated within by a professional within 48-72 hours of the initial leak, it’s highly likely you will get mold, which will cause the removal process to become more hazardous, and difficult to remove as time allows the mold to grow and spread.

*SERVPRO of Perry Hall/Perry Hall is a Locally owned and independently operated Franchise, nationally recognized by all insurance companies. SERVPRO of Perry Hall Perry Hall is IICRC certified, and has an A+ Better Business Bureau rating and has been servicing for 15 years. We go anywhere we are called and we will make it "Like it never even happened."

Why SERVPRO of Perry Hall/White Marsh is better to handle your water or fire damage better than your average handyman or plumber

1/11/2021 (Permalink)

Not all Water damage Restoration companies are equal: Here is how to pick the best one.

Get to know your options and make sure to read reviews from their website and from review sites, inspect before and after pictures, and check certifications. Water damage restoration is not something that anyone can do, in fact the proper equipment and chemicals aren’t even available to those who are not properly trained, licensed and insured in this field. These licenses and certification cost thousands and thousands of dollars each year to renew not to mention the mind-boggling hours to get trained. Someone not trained properly will not know how to completely dry a structure or prevent mold growth.

Hiring an amateur or someone who considers themselves a handyman (or plumber with water damage experience) will lead to future problems and a bigger bill in the long run.

Often the costs are triple what a normal emergency restoration company would charge in the first place. SERVPRO of Perry Hall/White Marsh or your local SERVPRO franchise has systems in place to guarantee accurate, fair and consistent pricing using Xactimate. If you are filing your water damage as an insurance claim then the bill will be approved, finalized, and processed efficiently through both SERVPRO and your insurance adjuster to make sure it is accurate, fair and correct.

SERVPRO of Perry Hall/White Marsh has access to disaster recovery specialists and “Storm Teams”. If the area is inundated with catastrophic flooding or fires. During the Polar Vortex, we averaged at about 15 new calls per hour for 3 days, Hurricane Sandy we received 120 calls in 4 hours; this is a standard circumstance for storm situations and if you call a SERVPRO, you will automatically be put into the system and you will be seen by either us or a “Storm Team” who come to our area from other states to help with large scale disaster recovery.

Choosing a SERVPRO Franchise also means every employee has had a background check, leaving your property and its tenants in safe hands. 

SERVPRO Franchises have access to a network of specialists who can help you with any kind of damage in your home, such as damaged art, electronics, oriental rugs, plumbing, heating, electricians and we even can do the build back after the source of the damaged has been resolved and the mess properly cleaned up.

SERVPRO of Perry/Hall White Marsh has their own climate controlled storage space, meaning there is no need for a trip to the storage unit to store all your undamaged belongings. We store it all in house, perform cleanings and repairs, and return it when your property is ready. 

Interested in our Water, fire, mold, sewage or smoke clean up? Give us a call at 410-529-1664!

Burst Pipes in your Perry Hall Home or Business? Call SERVPRO of Perry Hall White Marsh.

1/4/2021 (Permalink)

SERVPRO of Perry Hall White Marsh provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Perry Hall Maryland. We can respond immediately to your Winter Storm emergency, whether it be burst pipes from a severe cold front, or a sewage back up from icemelt, SERVPRO of Perry Hall/White Marsh has the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 410-529-1664

Residential Services

Whether your Perry Hall home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Perry Hall commercial property, Apartment complex, or nursing home. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Flood Damage Restoration
• Commercial Smoke Damage Restoration
• Commercial Carpet Cleaning
• Commercial Mold Remediation

The codependent relationship of Water damage and mold damage

5/4/2020 (Permalink)

The codependent relationship of Water damage and mold damage

Mold needs moisture to colonize

So, you have structural mold damage on your personal property, but how did it get there? Most likely answer – a previous water damage, or leak that went unnoticed. SERVPRO of Perry Hall/White Marsh understands how to clean up water damage, how to prevent mold growth and has the training and equipment to remediate whatever mold or mildew might appear in your home or business.

Treat water damages properly to prevent mold.

If untreated, a water damage forms the perfect habitat for mold growth within 48 hours of the initial loss. If any water-effected areas go unnoticed, or if the water damage isn’t treated to prevent mold, it can result in a serious mold problem… loss of contents and structural damage.

Mold Loves drywall, insulation, and flooring

Both water damages, and mold damages often require removal of the drywall or flooring. Water damage structural damage is often limited to the wet building materials and can be salvageable through special equipment.

1. Centrifugal air movers
2. Dehumidification
3. Inject-a-dry (salvages wooden floors)
4. Antimicrobial sprays

Mold however, burrows itself into porous material such as drywall and flooring, which often results in the effected area being stripped to its studs. followed by various, meticulous treatments of professional-grade anti-fungal and anti-microbial treatments are used to eliminate mold colonies (yes, colonies). Don't worry, SERVPRO of Perry Hall/White Marsh will install drywall, baseboard, carpet, and flooring when the process is complete.

Content cleaning during Water or Mold damage

Mold and Water damaged items can be dried and cleaned if they are non-porous, and if they are textiles such as clothes, they can be evaluated and restored by a textile restoration specialist (we’ve got you covered).

SERVPRO of Perry Hall/White Marsh will clean your furniture, decorative items, and curtains as well as other restore-able items affected by mold and Water damage. We have ultrasonic machines which can gently remove, kill and detail clean the nooks and crannies out of every knick-knack in your home. On top of that, we will use a variety of cleaning and sterilization techniques as well as deodorize. Anything that cannot be restored will be brought to the homeowner or tenants’ attention and the homeowner can sign off on its disposal if they choose so. If you'd rather not throw it away - don't worry, we have a form for that too.

To start the water damage or mold remediation process, please call SERVPRO of Perry Hall / White Marsh (Baltimore County, Maryland) at 410-529-1664 and we will help get you started!

SERVPRO® of Perry Hall/White Marsh are trained in adhering to the highest cleaning and sanitation standards.

4/28/2020 (Permalink)

SERVPRO® franchise professionals offer cleaning services including the removal of biohazard contaminants. They have the specialized training and products to get your eastern baltimore county property back to business.

About Coronavirus (COVID-19)

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)i is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.ii

Scope of Cleanup Protocol

SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.iii These same surfaces are mentioned in the CDC’s guidance for commercial spaces as welliv, including:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving and Racks
• Sales Counters
• Carpets and rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPAapproved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

-----------------------------------------

i https://www.cdc.gov/coronavirus/2019-nCoV/summary.html

ii https://www.cdc.gov/coronavirus/2019-ncov/about/transmission.html

iii https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

What to do before and after, you pull the fire extinguisher pin!

4/27/2020 (Permalink)

At SERVPRO of Perry Hall/White Marsh, we see many homes and businesses in eastern Baltimore county, experience fires. Many people are vigilant on checking areas of their home and keep smoke alarms up-to-date, keep fire extinguishers in the kitchen, but many people don’t know how to use their Fire Extinguisher properly.

Consider having one or more working fire extinguishers in your home. An extinguisher rated “A-B-C” is recommended for home use. Many fire extinguisher models are designed for one-time use and cannot be recharged.

Install extinguishers high on the wall, near an exit, and away from heat sources. Extinguishers should be easily accessible to adults trained to use them, and kept away from children's curious hands. Heat may make the contents less effective or cause the extinguisher to lose its charge more quickly.

If you try to use a fire extinguisher on a fire and the fire does not immediately die down, drop the extinguisher and get out. Most portable extinguishers empty in 8 seconds.

Look at your fire extinguisher to ensure that it is properly charged. Fire extinguishers will not work properly if they are not properly charged. Use the gauge or test button to check that there is proper pressure. Follow the manufacturer's instructions for replacing or recharging fire extinguishers. If the unit is low on pressure, damaged, or corroded, replace it or have it professionally serviced.

Before you begin to fight a fire with a fire extinguisher, be sure that:

1. Everyone has left or is leaving the home.
2. The fire department has been called.
3. The fire is small and not spreading.
4. Your back is to an exit you can use quickly.
5. There is not much smoke in the room.

Remember the word PASS when using a fire extinguisher:

P-Pull pin

A-Aim low. Point the extinguisher at the base of the fire.

S-Squeeze the lever slowly and evenly.

S-Sweep the nozzle from side to side.

If you've experienced a home fire, and aren't sure what to do, please call SERVPRO of Perry Hall White Marsh, or your insurance agent. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 410-529-1664

Resources:

https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/fire/fire-safety-equipment.html

Eastern Baltimore County: reduce your risk of fire – inspect storage areas

4/20/2020 (Permalink)

Reduce your risk of fire – inspect storage areas

At SERVPRO of Perry Hall/White Marsh, we see many homes and businesses in eastern Baltimore county, experience fires. Many people are vigilant on checking areas of their home and keep smoke alarms up-to-date...but some areas may be forgotten, such as a garage, shed, or unfinished storage space within your home. Your garage, basement and yard can present hazards as well — in fact, they have the potential to be even more dangerous. Here are tips on what to inspect to prevent a fire in your garage, shed, or basement.

TIPS:

• Avoid cluttering debris or junk near your furnace or heater.
• Old newspapers piled in damp, warm places can actually self-combust — they don’t even have to be close to a heat source.
• Keep oil soaked rags in a metal container – think linseed oil, oil-based wood stains, oil rags from mechanical maintenance.
• Store flammable solvents and liquids in a fire cabinet
• If you have gasoline or other flammable liquids at home, keep them tightly sealed in metal containers and make sure they’re far away from heat sources, including the gas or charcoal grill you love to use in the summer.
• The grill itself should be at least 10 feet from your home and placed away from any overhead branches or structures.

 If you've experienced a home fire, and aren't sure what to do, please call SERVPRO of Perry Hall White Marsh, or your insurance agent. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 410-529-1664

A personal account on what it's like discovering an Ice Maker leak, and how SERVPRO of Perry Hall/White Marsh saved the day.

4/15/2020 (Permalink)

SERVPRO of Perry Hall/White Marsh knows that ice maker leaks are common, but a majority of our homeowners learn of them, only when it happens to them.

Ice water leaks come from either a small, pin-hole that form in the plastic tubing that brings water into your ice maker. These leaks are slow, and cause damage to both the wall, flooring, and lower levels of homes…and since this water is trapped behind your appliance and counters, you may have no signs of leak. Here is a personal account of one of our homeowners, discovering an ice maker leak!

“While we were on vacation the line to our ice maker burst pumping water throughout our kitchen which leaked through the floor into the basement. In addition, it caused the whole house to fill with condensation, so every wall floor ceiling was soaked.

My first call was to State Farm who had this SERVPRO on their list.

My next call was to SERVPRO of Perry Hall/White Marsh and within the hour, they had a team to our house with fans and dehumidifiers.

They removed the kitchen floor, down 3 layers that same night. It was due to their quick response and expertise that saved my house from mold and also saved many of the walls.

I can't say enough good things about Jeff C, Chelsea and Jeff M. They have continued to follow up and have been great in recommending contractors for the reconstruction. All my cabinets will be replaced along with flooring and carpets. This was a huge mess but they made it as painless as they could.  Thank you SERVPRO team!!!!”

-Sandra M.

For assistance in your Ice-Maker water damage, please give SERVPRO of Perry Hall/White Marsh a call at -410-529-1664

Yelp

Link to original review

Next: Ice maker leaks – what causes them and how to prevent them from happening in your Fullerton, MD home

Next: 6 Appliances that cause the most water damages in the Baltimore County area

How to prepare for a SERVPRO of Perry Hall/White Marsh's Arrival

4/8/2020 (Permalink)

What to do after you call SERVPRO of Perry Hall/White Marsh and what to do when the crew begins work - Fullerton, MD, USA

Call your insurance company

Ask your agent if this is a covered loss, and what your deductible will be.  This can be done before or after calling SERVPRO of Perry Hall White Marsh as we accept all insurance plans and you can also pay yourself – whether you are covered or not, this will not affect your ability to receive service.

What to do while the Crew is at work

Once the services have been arranged, and the SERVPRO crew is at work, do your best to keep all equipment running, still keep children out of the area as well as pets and do not be afraid to ask questions. While your plumber is there ask if there are ways to prevent a Sewage back up or back flow from happening again and ask him about installing a Backflow valve.

When the work is done

First off, pat yourself on the back for making it through this turbulent time! When the services are complete, SERVPRO of Perry Hall/White Marsh will arrange to have your walls and flooring replaced and then it will be "Like it never even happened." 

COVID-19: How to keep your Perry Hall business safe during this pandemic

4/3/2020 (Permalink)

In Maryland, Essential workers are overwhelmed with how to keep the workplace safe and sanitary during the novel Coronavirus. Here are some tips from SERVPRO, based on the CDC's recommendations.

Keeping the Workplace Safe during COVID-19

Encourage your employees to...

• Practice Good Hygiene
• Stop shaking hands – use other noncontact methods of greeting
• Clean hands with sanitizer or wash their hands frequently
• Avoid touching their faces and cover coughs and sneezes
• Disinfect surfaces like doorknobs, tables, desks, and handrails regularly
• Increase ventilation by opening windows or adjusting air conditioning

Be Careful with Meetings and Travel

• Use videoconferencing for meetings when possible
• When not possible, hold meetings in open, well-ventilated spaces
• Consider adjusting or postponing large meetings or gatherings
• Assess the risks of business travel Handle Food Carefully
• Limit sharing food with others
• Strengthen health screenings for cafeteria staff and their close contacts
• Ensure cafeteria staff and their close contacts practice strict hygiene

Stay Home if...

• They are feeling sick
• They have a sick family member in their home

SERVPRO of Perry Hall/White Marsh  professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

About Coronavirus

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)iii is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.iv

Sources

i https://www.cdc.gov/coronavirus/2019-ncov/index.html

ii  https://https://www.cdc.gov/coronavirus/2019-ncov/index.html/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

iii https://www.cdc.gov/coronavirus/2019-nCoV/summary.html

iv https://www.cdc.gov/coronavirus/2019-ncov/about/transmission.html

Coronavirus stands no chance against SERVPRO of Perry/Hall White marsh trained team and CDC approved product line

4/2/2020 (Permalink)

The coronavirus (covid-19) has impacted all of us here in eastern Baltimore county, in some form and has affected the ways we operate our businesses. SERVPRO of Perry Hall/White Marsh are keeping you and all our first responders in our thoughts and prayers as we continue to watch these events unfold.

SERVPRO is being called by numerous business owners and community leaders to perform necessary bioremediation services to clean, disinfect, and sanitize their facilities. Our cleanup procedures are in accordance with the CDC recommendations. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims.

We are here and ready to aid you in your time of need, providing these services so your facility can be cleaned and ready for business to resume. We are in this with you. Feel free to reach out to us for more information. We are available 24 hours a day, 365 days a year (or in this case, 366!)

SERVPRO professionals are trained in adhering to the highest cleaning and sanitation standards. Whether you want routine sanitation to protect your Essential business, or clean up for a COVID-19 outbreak, SERVPRO of Perry Hall/White Marsh is “Here to Help”.

Give us a call at 

410-529-1664

We are your cleaning expert for the Coronavirus

3/27/2020 (Permalink)

SERVPRO of Perry Hall/White Marsh is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Perry Hall/White Marsh 410-529-1664

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

How to use a generator safely when a winter storm strikes Nottingham, Maryland.

1/8/2020 (Permalink)

Winter storms can cause so much damage to your property and health if you are not prepared. During power outages during a winter storm, using a generator will keep you and your family warm, as reduce the risk of frozen pipes.

Never use a generator, grill, camp stove, or other gasoline, propane, natural gas or charcoal burning device INSIDE a home, basement, garage, crawlspace or even partially enclosed area.

 If you have a generator on hand for power outages during severe weather, follow the safety tips below (from the American Red Cross).

1. To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Operate it on a dry surface under an open canopy-like structure such as under a tarp held up by poles. Do not touch the generator with wet hands.
2. Opening doors and windows or fans will not prevent Carbon monoxide build up in the home. Although Carbon monoxide can’t be smelled, it can rapidly build up and lead to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed. IF you start to feel dizzy, week, sick while using a generator, get to fresh air IMMEDIATELY
3. Install Carbon monoxide alarms in central locations on every level of your home or property and outside of sleeping areas to provide early warning of accumulating carbon monoxide.

Storm or Water Damage from a power outage? Call SERVPRO of Perry Hall/White Marsh 410-529-1664

When winter storms hit Rosedale Maryland, we can scale our resources to handle a large storm or flooding disaster. We are accepted by all insurance companies and are certified in Water restoration, mold remediation, Applied Structural Drying, and more from the IICRC. 

How to stop water and reduce flooding from a burst, frozen, pipe in Carney, Maryland.

1/1/2020 (Permalink)

Broken water pipes rank second only to hurricanes in terms of both frequency and severity in regards to annual claims resulting from water damage. Reduce your damage costs by calling SERVPRO of Perry Hall/White Marsh, then decrease the amount of water than can leak from a burst pipe by following these steps below..

Turn off your water main.

Completely switch off your water supply. If you think the water from the pipe burst may have reached any of the electrical sockets or the fuse box, turn off the electricity, too.

You can usually find your main water shut-off valve somewhere in your home. Check your basement, crawl spaces, and areas close to the water heater. If it’s not inside, you can usually find it under a metal lid on your property close to the street.

Here is a complete guide to finding your water shut off valve, written by Flo Technologies:

Drain the faucets — cold taps first.

Once the water supply has been turned off, drain all of the water out of your house’s water system. This will reduce the chance of any remaining water freezing over and relieve pressure buildup in your water pipes.

• Open your faucets to drain the remaining cold water from the system.
• Flush all toilets multiples times

 Turn off heat and drain your hot taps.

Now shut off your water boiler and heating system and release all the water from your hot taps.

Let the warm air in.

If your pipe burst or froze from cold weather, let some warm air in by

• Turn the heat back on and hike up thermostat
• Use a hair dryer on the pipe that is burst after it is drained completely.
• Open-up the cabinet doors where they live to let the warm air circulate.

Call SERVPRO of Perry Hall/White Marsh to clean up, document, restore and protect your house from mold.

SERVPRO of Perry Hall/White Marsh, or your local SERVPRO (1-800-SERVPRO) if you don’t reside in our service area, will clean up the mess, document the damage, treat your home for potential mold growth and restore your home to pre-flooded conditions. We are accepted by all insurance companies and have a 4.5 star average customer rating!

What to do until SERVPRO of Perry Hall/White Marsh Arrives

•  Mop up excess water as best as you are able, to prevent slips and falls until help arrives.
• Keep children, elderly, and pets out of the affected area.
• Do not throw anything away, take pictures of damaged items.
• Contact your insurance company to see you are eligible for coverage and file a claim.

The SERVPRO Emergency Ready Profile, What it is, what it can do for you, and how to get one for your Honeygo business.

12/9/2019 (Permalink)

SERVPRO of Perry Hall/White Marsh wants you to be prepared in case of disaster. Did you know 50% of businesses never reopen following a disaster? Preparation is key to making it through any size disaster whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your Rosedale business is inactive and get you back in the building following a disaster.

Advantages of the SERVPRO Emergency Ready Profile (ERP)

• A no cost assessment of your facility
• A concise profile document containing only the critical information needed in the event of an emergency
• Add new contact fields to suit your needs, such as appliance repairman for a restaurant commercial kitchen, or equipment repairman for a fitness club
• A guide to help you get back into your building following a disaster
• establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider
• Identification of the line of command for authorizing work to begin
• Provides facility details such as shut-off valve locations, priority areas, and priority contact information
• Provides the user information as to where trucks should park, where building access is to places, like the roof.

THE ERP PROCESS

• Contact SERVPRO of Perry Hall/White Marsh 410-529-1664
• Arrange a meeting to take pictures and go over preferred contacts (25-60 minutes)
  • For a shorter consultation, have key contacts for alarm, HVAC, plumber, electrician, and elevator repairman ready.
• Review and approve information
  • Information is emailed to you to make sure everything is correct and to make adjustments.
• Receive hard copy of ERP, as well as a digital copy, and an app.
• Expect a follow up every few months to make sure the information has not changed.

SERVPRO of Perry Hall/White Marsh wants all businesses in Perry Hall, Honeygo, White Marsh, overlea and Fullerton to be prepared for disaster, we see first hand the hardship a disaster can cause a business. While you can’t prevent every disaster, you can be prepared for one, and we are here to help!

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh is a locally owned and operated SERVPRO Franchise. We have been serving the Perry Hall/White Marsh community since September of 2001. We have an average 4.5 rating on Google, and 4.9 on Facebook, and we are accepted by all insurance companies! Experiencing a water or fire damage to your commercial property? Give us a call at 410-529-1664!

What you need to have in your home before a winter storm strikes Perry Hall White Marsh.

12/4/2019 (Permalink)

Baltimore County Maryland experiences a major winter storm about once every 2-3 years. Make sure your family is ready for a winter storm to strike. Here is a list of items from the Center of Disease Control (https://www.cdc.gov/disasters/winter/beforestorm/supplylists.html)

• Make sure you have at least one of the following in case there is a power failure:
• Cell phone, portable charger, and extra batteries.
• Battery-powered radio, with extra batteries, for listening to local emergency instructions
• Drinking water (individually bottled, or gallon jugs)
• Canned/no-cook food (bread, crackers, dried fruits)
• Non-electric can opener
• Baby food and formula (if baby in the household)
• Prescription drugs and other medicine
• First-aid kit
• Product that melts ice on walkways
• Supply of cat litter or bag of sand to add traction on walkways
• Flashlight and extra batteries
• Battery-powered lamps or lanterns
  (To prevent the risk of fire, avoid using candles.)
• Use battery-powered flashlights or lanterns
• Never use charcoal grills or portable gas camp stoves indoors. The fumes are deadly.
• Avoid using candles as these can lead to house fires.
• If you do use candles, never leave lit candles alone.

Staying Warm

• Turning on the stove for heat is not safe; have at least one of the following heat sources in case the power goes out:
• Extra blankets, sleeping bags, and warm winter coats
• Fireplace that is up to code with plenty of dry firewood or a gas log fireplace
• Portable space heaters or kerosene heaters
• Check with your local fire department to make sure that kerosene heaters are legal in your area.
• Use electric space heaters with automatic shut-off switches and non-glowing elements.
• Never place a space heater on top of furniture or near water.
• Never leave children unattended near a space heater.
• Keep heat sources at least 3 feet away from furniture and drapes.
• Have the following safety equipment:
• Chemical fire extinguisher
• Smoke alarm in working order (Check prior to winter storm season and change batteries, if needed.)
• Carbon monoxide detector (Check prior to winter storm season and change batteries, if needed.)
• Generators should be located at least 20 feet from any window, door or vent and in a space where they rain or snow will not reach them. 
• Never use an electric generator indoors, inside the garage, or near the air intake of your home because of the risk of carbon monoxide poisoning.
• Do not use the generator or appliances if they are wet.
• Do not store gasoline indoors where the fumes could ignite.
• Use individual heavy-duty, outdoor-rated cords to plug in other appliances.

7 explanations for a water damage to occur in your White Marsh, MD business!

12/2/2019 (Permalink)

A business can have a flood at any time, especially in White Marsh, Maryland (I mean, Marsh is IN the name!). Although water damage most often occurs during heavy rainfall. Basements are inherently prone to water intrusion because they are the lowest level of a building and are normally built partly or entirely below ground level – this is also where businesses that typically store important documents and inventory. There are several reasons why your Rosedale business could flood, including:

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface Fire to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Fire supply-line break or hot-Fire tank failure
• And many more

Have Questions about business Flooding?

Call Today - 410-529-1664

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your business's structure. Remember, the longer you wait, the worse the problem will get. Not only that but the damage to inventory and important documents could be dramatic and irreversible.

The bottom line: a flooded business can jeopardize your health, safety, and your business’s integrity. It’s worth making a call to SERVPRO of Perry Hall/White Marsh let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

SERVPRO of Perry Hall/White Marsh are Flooded Business Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Business Flooded? Call Us Today – We’re Ready To Help 410-529-1664

Fire alarms: How many do you need and where should they be located in your Parkville, Maryland home?

11/27/2019 (Permalink)

Smoke alarms are an essential safety feature that every home must have! But how many and how often should you change the batteries?

The number of Fire alarms depends on how many rooms in your home

In homes, smoke alarms should be in every room, bedroom, outside every bedroom, and on every level - including the basement. If there is a fire in any room, you want to know it and you want to be able to wake everyone up in the house if necessary!

Here is a guide on exactly where to install them:

https://www.nfpa.org/Public-Education/Staying-safe/Safety-equipment/Smoke-alarms/Installing-and-maintaining-smoke-alarms

Test smoke alarms monthly with the test button.

Test the button, if the battery chirps signaling a low battery, change batteries immediately and test it again.  if you have smoke alarms with non-replaceable batteries, you will need the entire alarm changed every 10 years, and the unit replaced every 10 years. You will still need to test these monthly.

Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries.

https://www.nfpa.org/-/media/Files/News-and-Research/Fire-statistics-and-reports/Fact-sheets/SmokeAlarmsFactSheet.ashx?la=en

Need a smoke alarm but can’t do it yourself?

If you need help installing, testing or changing batteries in smoke alarms, contact a friend, family member or your local fire department, an electrician, or the American Red Cross. The American Red Cross has volunteers who will come install your smoke alarm for you! https://www.redcross.org/local/maryland-delaware/about-us.html

SERVPRO of Perry Hall/White Marsh responds to countless fire and smoke damage calls every year, and we firmly believe that you can never be too prepared for an emergency. Follow our blog for more tips on how to prepare and protect your home for any disaster!

If you have recently experienced a fire damage, please give us a call at 410-529-1664. We are a locally owned, nationally recognized fire and water restoration company with a 4.8 average rating across Yelp, Google, and Facebook!

3 Essential steps to preventing winter weather damage in Rosedale, Maryland.

11/25/2019 (Permalink)

SERVPRO of Perry Hall/White Marsh responds to over 60 frozen pipe calls a year! Cold weather is one of the leading causes of storm damage property claims in Rosedale, Maryland. To prevent costly damage due to freezing temperatures, take the following precautions to protect your property. We recommend doing them before winter weather hits… but if its cold outside and you’re concerned, bundle up and get to work!

Protect your cars, sheds, and roofs from Trees

Check your property for downed tree limbs and branches. Weather such as heavy rain, wind, ice and snow can cause branches to fall which could cause damage to property and potentially cause personal injuries!

Clear gutters and drains

Roof, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall; leaves and other obstructions can lead to ice damming which can lead to roof damage and interior water problems.

Prevent indoor and outdoor water pipes from freezing!

Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm air inside to circulate. If the building has outside faucet, turn the valve off, open the outdoor faucet until its completely drained!

Sewage backup during a storm: what to do and how to be safe.

11/18/2019 (Permalink)

A sewer backing up, or contaminated water backing out of your tub, sink or toilet can be an absolute nightmare for Nottingham homeowners. Sewer backups happen frequently during storms because the sewer system is overwhelmed causing it to "back-up" through your toilet or drains.

The truth is you can’t (and shouldn’t) do very much; sewage contaminated water is dangerous to your health and should be avoided at all costs. If you have water backing up out of toilet, sink or bathtub in your Nottingham home, then follow these steps and call SERVPRO of Perry Hall White Marsh

410-529-1664

Your Game Plan

• Stay out of the area/avoid cross contamination
• Determine the source
• Arrange repair and cleanup services with SERVPRO of Perry Hall/White Marsh or your local SERVPRO/Water restoration company
• Call your Insurance Company

Keep Children and Pets away from sewer-water affected areas

Keep children and pets away the moment the sewer water is discovered, until the clean-up crew and sanitation is complete. Sewage is considered Category 3 water,more commonly known as black water. Category 3 water or Black water is defined by the IICRC as “the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested” Keep children and pets away at all times and if you yourself must go in the area, wash your hands thoroughly and avoid touching cuts, eyes, mouth or ears with your hands or any item that came in contact with the black water.

Risks of Sewage back up debris

Category 3 water/Raw sewage contains diseases such as Hepatitis, Salmonella, E.Coli and Parasites just to name a few, would you risk cleaning this yourself without proper training or the tools and chemicals to do it correctly? These diseases survive weeks even months if not properly killed. Doing it yourself, or hiring the wrong professional puts you, your family, pets and house guests at a great risk. Call SERVPRO of Perry Hall/White Marsh to schedule emergency Service to have the job taken care of like it never even happened.

Determine whether the waste is local (as in, from your own home) or from the sewer system also known as “backflow”

IF you are able to do some inspecting, then determine the source by the amount and the flow rate. Determine the source of the sewage backup – if entering the area seems like it would be dangerous to your health (no proper protective equipment) then just skip on down to arrange services. A local waste product would be from a blockage, tree roots affecting plumbing lines or broken or collapsed lines on your property, this waste would be from your own home but is still considered a category 3. Backflow is when the sewer system in your neighborhood or municipality is overwhelmed, and it reverses in your pipes, causing it to erupt from toilets, sinks and tubs. This can happen from heavy rain-flow overwhelming your municipality’s sewer system, causing it to backflow into your home.

Arrange Services with SERVPRO of Perry Hall White Marsh

Call an Emergency Restoration company such as SERVPRO of Perry Hall White Marsh as we are IICRC Certified and specialize in cleaning up hazardous waste. Most contractors and plumbers do not have the capability to clean up the site after the repairs have been made and may not be approved by your insurance company if you choose to claim the loss.

SERVPRO also has a 1-4-8 policy, which means

• 1 hour from notice of loss - (When you call), a SERVPRO professional will contact you to arrange services.
• 4 hours of calling - a SERVPRO professional will be onside to start mitigating services (or your earliest convenience).
• 8 business hour- a verbal briefing of the scope will be communicated to your adjuster by a SERVPRO Professional.

Why call SERVPRO? If any SERVPRO believes they are incapable of responding within this time frame, they will refer you to a different SERVPRO so you are not left waiting!

Call your insurance company

Ask your agent if this is a covered loss, and what your deductible will be.  This can be done before or after calling SERVPRO of Perry Hall White Marsh as we accept all insurance plans and you can also pay yourself – whether you are covered or not.

If you are not covered, not a problem, we will begin services after a deposit has been made and the rest will be due upon completion. Please call for deposit details!

Having a sewage back-up can stink up your day but no sewage backup is too small or too big for SERVPRO of Perry Hall/White Marsh.

Give us a call at 410-529-1664

What is category 2 water and what to do to protect your items until SERVPRO of Perry Hall/White Marsh arrives!

11/15/2019 (Permalink)

Water damages are categorized by the quality of the water source.

Clean water: Clean water is water from a broken pipe, water from a hot water heater, or sink. In the water damage world, this is called Category 1 water. 

Category 1 water can quickly become category 2, Grey water, if it sits for longer than 24 hours.

Here is a list of precautions to take to protect your personal belongings from a clean source water damage until help arrives.

• Shut off the water source if possible or contact a qualified professional to do so.
• Turn off the circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electric shock
• Remove as much excess water as possible by mopping and blotting
• remove and prop up wet upholstery cushions to allow a more even drying.
• move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place
• Do not leave books, newspapers, magazines or other colored items on wet carpet as they may cause staining
• Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner
• Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

When you have a water damage, don't leave your property to chance. Call SERVPRO of Perry Hall/White Marsh. We are certified in Water damage, biohazard clean up and mold remediation. We are accepted by all insurance companies, and have a 4.6 star review average across Google, Facebook and Yelp! Call 410-529-1664 for more details.

Parkville Storm damage clean up: What to do before SERVPRO of Perry Hall/White Marsh arrives!

11/13/2019 (Permalink)

So now that you’ve called SERVPRO of Perry Hall/White Marsh, what do you do next?

Check into your coverage

Ask your agent if this is a covered loss, and what your deductible will be.  This can be done before or after calling SERVPRO of Perry Hall/White Marsh as we accept all insurance plans and you can also pay yourself – whether you are covered or not, this will not affect your ability to receive service.

While crews are working, Keep children and pets out of affected area, and do not adjust or turn off the placed equipment.

Once the services have been arranged, and the SERVPRO crew is at work, do your best to keep all equipment running, keep children and pets out of the area as well as pets and do not be afraid to ask questions.  Equipment quantity and placement is calculated based on the size of the room and the humidity (inside and out), We know its loud but trust the science of Pyschrometrics

When the work is done

First off, pat yourself on the back for making it through this turbulent time! When the services are complete, SERVPRO of Perry Hall/White Marsh will arrange to have your walls and flooring replaced and then it will be like it never even happened.

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall white marsh is an independently owned and operated SERVPRO Franchise. We have been in the perry hall community for 18 years and have a 4.6 star review average. We are accepted by all insurance companies and we are here to make your storm damage like it never even happened!

Here are 6 Proactive steps to prevent flood damage at your Nottingham, MD, business!

7/14/2019 (Permalink)

Here are the top things to do to prepare your business from flood damage before the storm strikes 

BEFORE THE FLOOD

• Have a qualified professional elevate the furnace, water heater, electric panel if susceptible to flooding.
• Install Check valves in sewer traps to prevent flood water from backing up into the drains of your business.
• Seal walls in basements with waterproofing compounds to avoid Seepage.
• Arrange to have a free Emergency Ready profile made for your business in advance so if the flood does happen, then you will be able to manage the restoration process remotely.
• Make sure you have flood insurance; flood insurance takes 30 days to get into effect so it is imperative that you have it long before you need it.
• Document your business. Take quality pictures of vehicles, computers, inventory and office set up. You'll be glad you have this later.

ABOUT SERVPRO OF PERRY HALL/WHITE MARSH

SERVPRO of Perry Hall/ White Marsh are the flood clean up experts in the Baltimore Metro area. IF a flood strikes your business, give SERVPRO of Perry Hall/ White Marsh a call, even minor floods have the potential to cause major damage to a structure when not treated quickly and properly and the clean-up is often and overwhelming task. The SERVPRO team at SERVPRO of Perry Hall/ White Marsh is prepared to handle any size disaster and help make it like it never even happened. 

What to do when your Honeygo business floods - Honeygo MD, USA

7/3/2019 (Permalink)

What to do while your business floods in Honeygo MD, USA.

During the flood:

• If it is safe to do so, turn off utilities at the main switches, or valves if instructed to do so, and disconnect electrical appliances
• Do not touch electrical equipment if you are wet or standing in water
• Do not walk through moving water. Even six inches of moving water can make you fall.

After the Flood

• Listen for news reports to learn if the communities water supply is safe to drink 
• Avoid floodwaters. Water may be contaminated by oil, gasoline, or raw sewage. Water may also be electrically charged.
• Stay out of any building if it is surrounded by flood waters
• return to the business only when authorities indicate it is safe

ABOUT SERVPRO OF PERRY HALL/WHITE MARSH

SERVPRO of Perry Hall/ White Marsh are the flood clean up experts in the Baltimore Metro area. IF a flood strikes your business, give SERVPRO of Perry Hall/White Marsh a call, even minor floods have the potential to cause major damage to a structure when not treated quickly and properly and the clean-up is often and overwhelming task. The SERVPRO team at SERVPRO of Perry Hall/White Marsh is prepared to handle any size disaster and help make it "Like it never even happened." 

What to do if your Honeygo town center business experiences catastrophic flooding

6/23/2019 (Permalink)

What to do while your business floods in Honeygo MD, USA.

During the flood:

• If it is safe to do so, turn off utilities at the main switches, or valves if instructed to do so, and disconnect electrical appliances
• Do not touch electrical equipment if you are wet or standing in water
• Do not walk through moving water. Even six inches of moving water can make you fall.

After the Flood

• Listen for news reports to learn if the communities water supply is safe to drink 
• Avoid floodwaters. Water may be contaminated by oil, gasoline, or raw sewage. Water may also be electrically charged.
• Stay out of any building if it is surrounded by flood waters
• return to the business only when authorities indicate it is safe

ABOUT SERVPRO OF PERRY HALL WHITE MARSH

SERVPRO of Perry Hall/ White Marsh are the flood clean up experts in the Baltimore Metro area. IF a flood strikes your business, give SERVPRO of Perry Hall/White Marsh a call, even minor floods have the potential to cause major damage to a structure when not treated quickly and properly and the clean-up is often and overwhelming task. The SERVPRO team at SERVPRO of Perry Hall White marsh is prepared to handle any size disaster and help make it "Like it never even happened." 

How to put out an oven fire - Parkville, MD, USA

6/19/2019 (Permalink)

How to put out an oven fire to prevent a fire damage – Parkville MD, USA

SERVPRO of Perry Hall/White Marsh has cleaned smoke damage from hundreds of Parkville homes since our doors opened in 2001. Oven fires are one of the main causes of smoke damage clean up in the Parkville Maryland area and can happen for numerous reasons:

• Fat and grease splatter, causes a flame
• When batter overflows
• Simply forgetting something in the oven
• using the self-cleaning feature.
• Electrical malfunction

Here are tips on how to put out an oven fire:

What to do if something in the oven catches fire

1. Leave the oven door closed! – this will starve the fire of oxygen.
2. Turn off the oven and allow the fire to deplete existing oxygen in the oven.
3. If it does not go out on its own, leave the house and call 911.
4. If it does go out, thenopen your windows before opening the oven door. If you’re not positive, just wait a bit longer to be sure.
5. With your fire extinguisher close-by, carefully open the oven door (it will be smoky!) and remove the hot pan.
6. Allow the smoke to clear before determining the cause of the fire and possibly resuming cooking.

What to do when your basement or crawlspace is flooding – Perry Hall, Maryland, USA

6/18/2019 (Permalink)

Following these steps to regain control until help arrives. 

If it can be done safely, determine the source, and stop water form coming in.

Did it rain like cats and dogs last night? Is water coming from the hot water heater? Maybe your refrigerator (sometimes, the ice maker line breaks and causes extensive flooding). Turn the water off or skip to step two if it is storm related and it’s still raining.

Move items out of the wet areas

Do what you can without hurting yourself, do not do heavy lifting or awkward bending if your doctor has instructed you not to. Start by “block” furniture (place aluminum foil under furniture legs or wood blocks, this prevents the furniture from staining the flooring, this happens often when a water damage occurs). 

Wipe water excess from surfaces after removing lamps and objects on top, and move wet area rugs away from floors, their dyes often bleed and stain wood flooring and carpet.  Perhaps the garage, or on top of a large trashbag/tarp.

The mitigation company should handle the rest, Here is how the SERVPRO System handles your contents

Remove excess water with towels, or Mop.

Blot or mop excess water from carpet with clean neutral colored towels and clean mops. (heavily dyed or soiled towels may bleed and dye the area).

Schedule repairs and mitigation services to restore your wet basement. 

If you’ve determined the source, call to schedule to have it fixed immediately, then call your insurance company to file a claim if you wish to, then call an IICRC certified restoration company. 

Not all Restoration companies are equal

Get to know your options and make sure to read reviews from their website and from review sites, inspect before and after pictures, and check certifications. This is not something that anyone can do, in fact the proper equipment and chemicals aren’t even available to those who are not properly trained, licensed and insured in this field, all of which cost thousands and thousands of dollars each year to renew not to mention the mind boggling costs to get trained. Hiring an amateur or someone who considers themselves a handyman will lead to future problems and a bigger bill in the long run, and often times these handymen cost triple what a normal emergency restoration company would charge in the first place.

Why you should hire SERVPRO of Perry Hall/White Marsh instead of a handyman or general contractor.

6/18/2019 (Permalink)

Not all Water damage Restoration companies are equal: Here is how to pick the best one.

Get to know your options and make sure to read reviews from their website and from review sites, inspect before and after pictures, and check certifications. Water damage restoration is not something that anyone can do, in fact the proper equipment and chemicals aren’t even available to those who are not properly trained, licensed and insured in this field. These licenses and certification cost thousands and thousands of dollars each year to renew not to mention the mind-boggling hours to get trained. Someone not trained properly will not know how to completely dry a structure or prevent mold growth.

Hiring an amateur or someone who considers themselves a handyman (or plumber with water damage experience) will lead to future problems and a bigger bill in the long run.

Often the costs are triple what a normal emergency restoration company would charge in the first place. SERVPRO of Perry Hall/White Marsh or your local SERVPRO franchise has systems in place to guarantee accurate, fair and consistent pricing using Xactimate. If you are filing your water damage as an insurance claim then the bill will be approved, finalized, and processed efficiently through both SERVPRO and your insurance adjuster to make sure it is accurate, fair and correct.

SERVPRO of Perry Hall/White Marsh has access to disaster recovery specialists and “Storm Teams”. If the area is inundated with catastrophic flooding or fires. During the Polar Vortex, we averaged at about 15 new calls per hour for 3 days, Hurricane Sandy we received 120 calls in 4 hours; this is a standard circumstance for storm situations and if you call a SERVPRO, you will automatically be put into the system and you will be seen by either us or a “Storm Team” who come to our area from other states to help with large scale disaster recovery.

What to do when your rosedale MD home experiences a sewage back up - 4 easy steps

6/18/2019 (Permalink)

What to do when there is sewage in your basement

A sewer backing up, or contaminated water backing out of your tub, sink or toilet can be an absolute nightmare for Nottingham homeowners. The truth is you can’t (and shouldn’t) do very much; sewage contaminated water is dangerous to your health and should be avoided at all costs. If you have water backing up out of toilet, sink or bathtub in your Nottingham home, then follow these steps and call SERVPRO of Perry Hall/White Marsh.

Your Game Plan

• Stay out of the area/avoid cross contamination
• Determine the source
• Arrange repair and cleanup services with SERVPRO of Perry Hall/White Marsh or your local SERVPRO Water restoration company
• Call your Insurance Company

Keep Children and Pets away from sewer-water affected areas

Keep children and pets away the moment the sewer water is discovered, until the clean-up crew and sanitation is complete. Sewage is considered Category 3 water,more commonly known as black water. Category 3 water or Black water is defined by the IICRC as “the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested” Keep children and pets away at all times and if you yourself must go in the area, wash your hands thoroughly and avoid touching cuts, eyes, mouth or ears with your hands or any item that came in contact with the black water.

Risks of Sewage back up debris

Category 3 water/Raw sewage contains diseases such as Hepatitis, Salmonella, E.Coli and Parasites just to name a few, would you risk cleaning this yourself without proper training or the tools and chemicals to do it correctly? These diseases survive weeks even months if not properly killed. Doing it yourself, or hiring the wrong professional puts you, your family, pets and house guests at a great risk. Call SERVPRO of Perry Hall/White Marsh to schedule emergency Service to have the job taken care of like it never even happened.

Determine whether the waste is local (as in, from your own home) or from the sewer system also known as “backflow”

IF you are able to do some inspecting, then determine the source by the amount and the flow rate. Determine the source of the sewage backup – if entering the area seems like it would be dangerous to your health (no proper protective equipment) then just skip on down to arrange services. A local waste product would be from a blockage, tree roots affecting plumbing lines or broken or collapsed lines on your property, this waste would be from your own home but is still considered a category 3. Backflow is when the sewer system in your neighborhood or municipality is overwhelmed, and it reverses in your pipes, causing it to erupt from toilets, sinks and tubs. This can happen from heavy rain-flow overwhelming your municipality’s sewer system, causing it to backflow into your home.

Arrange Services with SERVPRO of Perry Hall/White Marsh

Call an Emergency Restoration company such as SERVPRO of Perry Hall/White Marsh as we are IICRC Certified and specialize in cleaning up hazardous waste. Most contractors and plumbers do not have the capability to clean up the site after the repairs have been made and may not be approved by your insurance company if you choose to claim the loss.

SERVPRO also has a 1-4-8 policy, which means

• 1 hour from notice of loss - (When you call), a SERVPRO professional will contact you to arrange services.
• 4 hours of calling - a SERVPRO professional will be onside to start mitigating services (or your earliest convenience).
• 8 business hour- a verbal briefing of the scope will be communicated to your adjuster by a SERVPRO Professional.

Why call SERVPRO? If any SERVPRO believes they are incapable of responding within this time frame, they will refer you to a different SERVPRO so you are not left waiting!

Call your insurance company

Ask your agent if this is a covered loss, and what your deductible will be.  This can be done before or after calling SERVPRO of Perry Hall/White Marsh as we accept all insurance plans and you can also pay yourself – whether you are covered or not.

If you are not covered, not a problem, we will begin services after a deposit has been made and the rest will be due upon completion. Please call for deposit details!

Having a sewage back up can stink up your day but no sewage backup is too small or too big for SERVPRO of Perry Hall/White Marsh.

Give us a call at 410-529-1664

Rosedale property managers - Take action within 4 hours of water damage to minimize secondary and permanent damage

6/17/2019 (Permalink)

ROSEDALE Property managers - ACTION during the first 24 hours following a water damage will help prevent secondary or permanent damage to your units.

That is why within 4 hours of loss notification, a SERVPRO of Perry Hall/White Marsh franchise professional will be on site to help ensure water damage is handled by completing the following steps:

1. Intake – ask client questions to determine which size crew, how many pieces of equipment, and what precautions to take.
2. Inspection– Using information from phone intake, SERVPRO of Perry Hall/White Marsh will inspect all affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning work.
3. Emergency service- SERVPRO of Perry Hall will begin by extracting the excess water and preparing the area for drying for each unity. They will explain the needed emergency services to you as well as the tenant, step by step.
4. Document pre-existing damage and damage caused by water.
5. Arrange for contents to be restored or disposed, with the owner signature and insurance approval (if applicable).
6. Monitoring- monitor drying of structure and contents to ensure they are dried to appropriate industry standards; updates will be consistently communicated with you and your insurance company.
7. Reinstall carpets, and clean affected areas of your property as well as arrange for reinstallation of walls and baseboard.
8. Final walk through will be conducted with you to help ensure the property was restored to preloss conditions.

By following these steps, SERVPRO of Perry Hall/ White Marsh will efficiently dry and restore your structure to its pre-existing condition with minimal impact on tenants, the structure and contents while also reducing secondary damage and permanent damage to your property following a water damage.

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We are located in Rosedale, Maryland, right on Yellow Brick road (yes Dorothy is our neighbor) and are able to help when disaster strikes!

7 steps to prevent a fire damage in your kitchen – Perry Hall, Maryland, USA.

6/17/2019 (Permalink)

7 steps to prevent a fire damage in your kitchen – Perry Hall, Marylan, USA.

1. Stay in the kitchen – Fires happen when cooking is left unattended. If you have to leave the kitchen, turnoff the stove, and take pots and pans off the heat. This is especially important if you are broiling – remove food from the oven and turn off the broiler.
2. Watch your clothing- Long sleeves that can get caught or catch onto things can catch fire. Instead wear short or close-fitting sleeves, and keep shirts tucked in or tied back with a well fitted apron.
3. Beware of items around stovetop – move flammable items away from your stovetop before you begin cooking. Keep oven mitts, kitchen towels and appliance cords away from burners.
4. Keep fire extinguisher in kitchen – keep a fire extinguisher nearby to put out any potential fire. Make sure the extinguisher is up to date and hasn’t expired.
5. Learn your fire extinguisher – Read and get to know your fire extinguisher, practice operating it using expired fire extinguishers outside.
6. Never throw hot grease in garbage can – hot grease can cause the contents of the trashcan to catch fire. Always pour hot grease into a heat safe container with a aluminum foil underneath to catch drips!
7. Extinguish candles – candles themselves are a leading cause of fires in homes. Keep candles extinguished while cooking and if you do decide to use a candle in the kitchen, opt for short wide candles that are hard to tip over and keep the wick trimmed!

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall White Marsh is a fire water damage restoration franchise and is accepted by all insurance companies. If your home is affected by a kitchen fire damage, please call SERVPRO of Perry Hall/White Marsh 410-529-1664. 

How ice makers leak and how to check for ice maker related water damage - Perry Hall, MD, USA

6/17/2019 (Permalink)

Ice maker leaks are common and often go unnoticed. These slow leaks damage both the wall, flooring, and lower levels of homes which can lead to decay. You may have an ice maker but no signs of leaks. Keep on reading, we’re going to give you some advice on how to detect leaks and how to prevent them from happening.

Why Ice makers cause significant damage

When an ice maker is installed, an “ice maker valve," a small metal saddle is secured to a cold water pipe near the refrigerator, with a small clear plastic pipe for the water to feed into the ice maker. Pinholes form in the tubing go unnoticed during installation and remain unnoticed for years, hidden behind the refrigerator.

Over a long period of time, hundreds of gallons of water seeping from the tubing can lead to serious structural decay and damage to the wall and floor systems around the refrigerator. It can take weeks to become exposed as the water is trapped in your counters and between your walls.

If you own a refrigerator with an ice maker, periodically check behind the fridge for evidence of a leake, or keep an eye on your water bill for unexplainable increase in water use.

About SERVPRO of Perry Hall/ White Marsh

SERVPRO of Perry Hall/ White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How to put out a fire in your oven to prevent a fire damage – Parkville MD, USA

6/17/2019 (Permalink)

Common instances of home kitchen oven fires happen when fat and grease splatter and cause a flame, when batter overflows, forgetting something in the oven, or using the self-cleaning feature.

What to do if something in the oven catches fire

1. Leave the oven door closed! – this will starve the fire of oxygen.
2. Turn off the oven and allow the fire to deplete existing oxygen in the oven.
3. If it does not go out on its own, leave the house and call 911.
4. If it does go out, thenopen your windows before opening the oven door. If you’re not positive, just wait a bit longer to be sure.
5. With your fire extinguisher close-by, carefully open the oven door (it will be smoky!) and remove the hot pan.
6. Allow the smoke to clear before determining the cause of the fire and possibly resuming cooking.

Use this App to stay up to date on SEVERE weather in Perry Hall White Marsh.

3/4/2019 (Permalink)

You never know what's going to happen when it comes to weather in Maryland; protect your business and property in nottingham MD, with the FEMA App. This App allows you to get National Weather Service alerts for up to five locations  to keep you informed on-the-go. It also has information on what to do before, during and after disasters! In the midst of an emergency, the app can give you directions to open shelters nearby, help you location someone to talk to at the Disaster Recovery Center, and let you share images of damage and recovery efforts to help first responders and emergency managers. 

This app is available for download for iOS (apple) and Android at the Apple Store and Google Play Store

The difference between Washing Machine Hoses when you need to replace yours after your Parkville Carney Maryland Flood.

2/6/2019 (Permalink)

Chances are, if you’re reading this right now, it’s because your washing machine hose broke, and caused a flood in your home or business of biblical proportions. If you haven’t gotten help yet, call SERVPRO of Perry Hall White Marsh, or Call 1-800-SERVPRO for the SERVPRO in your area.

Let’s get started.

WASHING MACHINE HOSE

REINFORCED RUBBER:

Inexpensive, comes standard with all washing machines. It is reinforced with braided rayon or polyester mesh. These need to be changed every 5 years.

STEEL BRAIDED:

Mid-price, stainless steel braids make an encasement around a rubber hose. They are durable, more likely to not burst than reinforced rubber. However, if there is a kink or bend in the hose it will cause issues. Look for a hose with an elbow to prevent this.

AUTO SHUT OFF STAINLESS STEEL BRAIDED HOSE:

These are top of the line, Stainless steel braided hoses that has a shut off mechanism; it senses a difference in pressure and automatically shuts off, tremendously reduce the size of your flood.

Overview:

• Reinforced rubber: Replace every 3-5 years, standard with washing machines. Higher failure rate.
• Steel braided rubber hose: very strong, not very flexible, less failure rate.
• Auto Shut off Stainless Steel Braided hose: Strong, added security, most expensive, least failure rate, contains damage.

Why SERVPRO of Perry Hall/ White Marsh? See what Google Customers have to say...

1/30/2019 (Permalink)

We Know you have a choice when selecting your water damage restoration specialist, but here are some people who chose SERVPRO of Perry Hall/White Marsh:

They did an amazing job and quick! They had come in and diagnosed what needed to be done and executed that plan within 2 hrs of arriving. I am 100% satisfied! Jeff M and Charlie worked super hard and efficiently! They kept me aware of everything they were doing and why they were doing it. I hopefully won’t have my basement flood again, but if I ever need them again, I will call them immediately! Thanks SERVPRO and especially Jeff and Charlie!

David , White Marsh

John Rappazzo and his team at SERVPRO of Perry Hall have been absolute life savers for our family multiple times. Not only is their work done right, their work ethic and value for their customers on an individual level makes them the best company to go to when emergencies strike. Over the last nearly ten years, we have had horrible luck with water damage in our basement. Every time, SERVPRO of Perry Hall is present and ready to give us our peace of mind back immediately. They are a fair, dedicated, family business that exceeds our expectations every time. We know our home is in the best hands when they come to work.

Anne, Lutherville

John Rappazzo and his crew including, Jeff, Chelsea, Ted and Stephanie have been wonderful to deal with. They are extremely responsive and did a tremendous job. You should not hesitate to use their services.

Carlos, Parkville

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6 steps to prepare your family and home a severe storm before it hits Towson md!

1/30/2019 (Permalink)

6 steps to prepare your family and home a thunderstorm before it hits Towson md!

1. Pick a safe place in your home to gather during a thunderstorm event: make sure its away from windows, skylights, and glass doors.
2. Make a list of items to be brought inside if a thunderstorm is on its way
3. Make trees and shrubbery more wind tolerant by keeping them trimmed and removing damaged branches
4. Protect your pets by making sure they are inside, or in a safe, secure barn.
5. If you are considering installing lightning rods, consult your fire department
6. Put together an emergency kit

Review this step-by-step plan with your family, and keep a hard copy handy for babysitters and homesitters. Being prepared for a storm and having a plan of action will minimize damage and maximize safety for your family and property!

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh is a premier water damage restoration franchise, and is accepted by all insurance companies. If your home is affected by a storm please call SERVPRO of Perry Hall/White Marsh 410-529-1664

Our Emergency Ready Profile App will help protect your Rosedale business.

1/30/2019 (Permalink)

No one ever plans for a disaster, but you can always prepare for it. Did you know 50% of businesses never reopen following a disaster? Preparation is key to making it through any size disaster whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your Rosedale business is inactive and get you back in the building following a disaster. 

Advantages of the SERVPRO emergency Ready Profile

• A no cost assessment of your facility
• a concise profile document containing only the critical information needed in the event of an emergency
• a guide to help you get back into your building following a disaster
• establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider
• identification of the line of command for authorizing work to begin
• provides facility details such as shut-off valve locations, priority areas, and priority contact information

This App is of no cost to you. It is a complimentary service that SERVPRO of Perry Hall White Marsh will provide to you. We hope that you use us in the event of a disaster, but in the end that choice will always be yours!

Why SERVPRO of Perry/Hall White Marsh? See what yelpers have to say about us...

1/25/2019 (Permalink)

We Know you have a choice when selecting your water damage restoration specialist, but here are some people who chose SERVPRO of Perry Hall/White Marsh:

"SERVPRO [Perry Hall/White Marsh] saved our home from a major disaster. Their team arrived within an hour of our call after our toilet pipe broke off the wall.   Jeff C the crew chief assessed the initial damage and techs Chelsea and mark went to work removing affected woodwork, tile and rolling back carpeting.  Blowers and dehumidifiers were set up and the 5 day drying process began.  On the second day the owner game to check up on progress and the team removed some tile and more flooring where moisture readings continued to remain high.  Every day someone checked in with us to make sure The progress continued.  The SERVPRO team was efficient and left our water damaged areas very neat and organized.   Definitely would highly recommend Jeff, Chelsea, and Mark to come into your home!"

-Ellen, Monkton

"With all the rain we have had, my skylight leaked. SERVPRO responded quickly and took care of everything. Jeff M & Tony were always on time and very nice and helpful. I am so happy to have had a great team taking care of me while under the stress of a roof leak. THANK YOU!!!"

-Tracy, Parkville

"I would highly recommend using SERVPRO Every SERVPRO employee, John, Steph, Jeff, Chelsea, Charlie, we worked with was very professional, courteous, and answered all my questions. Thank you SERVPRO!"

-Colleen, Baltimore county

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This is why your Washing machine flooded your Kingsville Maryland home.

1/23/2019 (Permalink)

This is why your Washing machine flooded your Kingsville home.

Washing Machine: Top 10 cause of water damages in homes

One of the top 10 causes of water damages, especially in  Baltimore county homes, washing machines. According to the Institute of Business and Home Safety, Half of washing machine related residential water damages are caused by damaged water supply hoses. 

Out of this half, 78% of the machines were 11 years old or less, and 54% were between 8 and 10 years old.

What you need to do Now: Address the flooding, Call for help

If you are able to do so, turn off the water to the washing machine, call SERVPRO of Perry Hall White Marsh (or your local SERVPRO 1-800-SERVPRO). Follow steps from What to do Until Help Arrives.

Why call for help? SERVPRO can release trapped water in unreachable areas, will take action to prevent mold growth and is accepted by ALL insurance companies. All crew members are certified by the IICRC and undergo background checks. If its small (less than 9 square feet, no contents, wood, laminate, or vinyl or carpet affected). Mop the area, move both units and make sure the wall isn’t wet. If the wall is wet, its best if you call a water restoration professional. If you decide not to, keep in mind any un seen moisture may result in mold growth.

Read what the locals say about our team on Facebook and Google

How to Prevent this in the future:

Replace your hose every 3-6 years. Check hose yearly for wear and tear, as well as during extreme weather events such as storms, and Cold Snaps. Next Blog post: How to pick a washing machine hose. 

About SERVPRO of Perry Hall/ White Marsh

Since 2001 we have been serving the Perry Hall /White Marsh community. We are accepted by all insurance companies and are a locally owned, nationally recognized water fire and mold restoration franchise. Call SERVPRO of Perry Hall/White Marsh to make your washing machine flooding "Like it Never Even Happened." 

Types of Smoke and How it Affects your home.

1/23/2019 (Permalink)

Did you know that there are different types of smoke? Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure. For example, hot smoke in a room will escape to the cool air vents.

Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. This is why smoke clean up involves deodorization of all rooms in a structure, in addition to those affected by fire.

The type of smoke may greatly affect the restoration process. Different smoke requires different techniques, chemicals, and cleaning applications.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Perry Hall White Marsh will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – SERVPRO of Perry Hall White Marsh

410-529-1664

Safety tips for burning candles in Perry Hall Maryland.

1/23/2019 (Permalink)

Candle fires cause 8,200 home fires a year, resulting in 80 deaths, 790 injuries, and 374 million dollars in property damage every year.

3/5 candle fires start when something that could burn, such as a Christmas tree, a mattress, bedding, curtains or decorations were too close to the candle.

Almost 1/5 of candle-related fires were unattended or abandoned.

While it's best to avoid candles all together, here are safety tips for use of candles.

1. Keep candles at least 12 inches away from anything that can burn, this includes hand sanitizer, paper, nail polish remover, and aerosols.
2. Never leave a candle unattended, blow out candles when you leave a room- you can always relight it when you are back in the room.
3. Keep candles away from greens and all decorations - especially the Christmas tree or pourporri.
4. Keep burning candles out of the reach of children and pets.
5. Don’t burn a candle all the way down. Extinguish the flame if it comes too close to the holder or container. For a margin of safety, discontinue burning a candle when 2 inches of wax remains or ½ inch if in a container. If you must burn it to the bottom, keep a trivet underneath to prevent heat damage to the surface.
6. Extinguish a candle if it repeatedly smokes, flickers, or the flame becomes too high.  The candle isn’t burning properly. Cool, trim the wick, then check for drafts before relighting.
7. Trim candlewicks to ¼ inch each time before burning. Long or crooked wicks can cause uneven burning and dripping. Scissors like these make the job easier.

6 steps to prepare your family and home a thunderstorm before it hits Nottingham md

10/17/2018 (Permalink)

6 steps to prepare your family and home a thunderstorm before it hits Nottingham md

1. Pick a safe place in your home to gather during a thunderstorm event: make sure its away from windows, skylights, and glass doors.
2. Make a list of items to be brought inside if a thunderstorm is on its way
3. Make trees and shrubbery more wind tolerant by keeping them trimmed and removing damaged branches
4. Protect your pets by making sure they are inside, or in a safe, secure barn.
5. If you are considering installing lightning rods, consult your fire department
6. Put together an emergency kit

Review this step-by-step plan with your family, and keep a hard copy handy for babysitters and homesitters.

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall White Marsh is a premier water damage restoration franchise, and is accepted by all insurance companies. If your home is affected by a storm please call SERVPRO of Perry Hall/White Marsh 410-529-1664

Lightning Safety Tips for Nottingham Maryland.

9/19/2018 (Permalink)

Although lightning can stirke anytime, the chance for lightning increases in the summer months. Stay safe with these basic tips!

• Have a lightning safety plan, and cancel/postpone outdoor activities if thunderstorms are expected.
• if you get caught outside, avoid high ground, open space, and metal objects including electric wires, fences, etc. Seek shelter in a substantial building or a fully enclosed metal vehicle
• If you are indoors, stay away from doors and windows. Do not use the telephone. Consider unplugging computers, power tools, and T.V. sets. Lightning may strike exterior electric/phone lines which may induce shock to inside equipment.

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall White Marsh is part of a network of over 1,700 franchises, who are all ready to help in the event of a fire, water or mold loss. SERVPRO of Perry Hall White Marsh has been serving the communities of the north easter Baltimore county region since 2001 and are approved by all insurance companies. 

Carney Maryland business owners, disasters happen: learn how to prepare.

8/22/2018 (Permalink)

As a Carney Maryland business owner, or property manager, you are a leader in your community and have the opportunity to set an example for your employees, customers and community to follow. 

This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. "disasters happen" and not only devastate individuals and neighborhoods, but entire communities, not to mention businesses of ALL sizes!

As an employer in your community, having a business continuity plan is your best defense against a disaster. A business continuity plan protects the business, its employees, its infrastructure and maximizes the chances and speed of recovery after a disaster strikes. 

Don't know where to start? Give SERVPRO of Perry Hall / White Marsh a call or your local SERVPRO and we will get you started (for free!).

ABOUT SERVPRO of Perry Hall / White Marsh

SERVPRO of Perry Hall / White Marsh has been serving commercial properties all over the Overlea, Fullerton Parkville Carney area for over 17 years. We are a nationally ranked emergency restoration company, that is family owned and approved by all insurance companies. Please give us a call at 410-529-1664

The Fema App: download to protect your Perry Hall family and business!

8/15/2018 (Permalink)

Be prepared to weather the storm with the FEMA App. This App allows you to get National Weather Service alerts for up to five locations to keep you informed on-the-go.

It also has information on what to do before, during and after disasters! In the midst of an emergency, the app can give you directions to open shelters nearby, help you location someone to talk to at the Disaster Recovery Center, and let you share images of damage and recovery efforts to help first responders and emergency managers. 

This app is available for download for iOS (apple) and Android at the Apple Store and Google Play Store.

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall White Marsh is a premier water damage restoration franchise, and is accepted by all insurance companies. If your home is affected by a storm please call SERVPRO of Perry Hall/White Marsh 410-529-1664

7 Tips to prevent mold in your Rosedale Maryland home.

7/25/2018 (Permalink)

Prompt mitagation is vital to avoid mold growth, which can be visible in as little as 24-48 hours under certain conditions. 

Here are 7 tips we recommend to prevent Mold growth in your Rosedale Maryland home.

• Keep Humidity between 30-60 percent.
• Provide for proper drainage away from building foundations. 
• Regularly inspect plumbing leaks and appliances for leaks. 
• Keep gutters and drains clear of debris.
• Inspect the roof, windows and other areas where water might enter the building and perform necessary maintenance
• Respond to all water intrusions immediately.
• Contact SERVPRO of Perry Hall / White Marsh or your local SERVPRO franchise for assistance after a water damage or if you discover mold. 

ABOUT SERVPRO of Perry Hall / White Marsh

SERVPRO of Perry Hall / White Marsh has been serving the community since 2001. This family owned and operated franchise is certified by the IICRC and approved by all insurance companies.  For questions or for more information, please call 410-529-1664 and we will gladly help you out!

Stats on severe weather and how to set an example to your peers in Parkville Carney Maryland

7/18/2018 (Permalink)

Severe weather can happen in any time, anywhere. Each year Americans cope with the average of the following intense storms

• 10,000 severe thunderstorms
• 5000 flash floods or floods
• 1300 tornadoes
• 2 land-falling deadly hurricanes

Carney Maryland, did you know...

Approximately 98% of all presidentially declared disasters are weather related, leading to about 650 deaths PER YEAR and nearly 15 billion in damage. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others

Know your risk. The first step to becoming weather ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business, and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms, and your shelter plan should include all types of local hazards.

Take Action. Take the next step in severe weather preparedness by creating an emergency communication plan for: work, family, and home. Put together or purchase and emergency ready kit. Keep important papers and valuables in a safe place.

Be an Example. Once you have taken actions to prepare for severe weather, share your story with co-workers, family friends or on facebook or twitter. Your preparedness story will inspire others.

Rosedale Property managers: This is what you do before help arrives to your clean-water water damage

7/18/2018 (Permalink)

When your Rosedale Maryland property suffers from a water damage, its critical to know the difference between different levels of contaminated water. There are 3 classes of water, Clean, Gray and Black.

Clean water: Clean water is water from a broken pipe, water from a hot water heater, or sink. The time frame for a clean water water damage is limited as if it sits for longer than 24 hours it is then considered gray water. 

Here is a list of precautions to take to protect your tenants and their personal belongings from a clean source water damage until help arrives.

•  Shut off the water source if possible or contact a qualified professional to do so.

• Turn off the circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electric shock

• Remove as much excess water as possible by mopping and blotting

• remove and prop up wet upholstery cushions to allow a more even drying.

• move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place

• Do not leave books, newspapers, magazines or other colored items on wet carpet as they may cause staining

• Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner

• Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

When you have a water damage, don't leave your property to chance. Call SERVPRO of Perry Hall White Marsh. We are certified in Water damage, biohazard clean up and mold remediations. We also accept all insurance companies and are located in Rosedale, right on yellowbrick road.Call 410-529-1664 for more details.

Managing Mold: Personal property and other mold infested materials in your Towson Maryland Home.

7/11/2018 (Permalink)

So you have structural mold and you have mold damage on your personal property? SERVPRO of Perry Hall / White Marsh understands mold, mold growth and have the training and equipment to remediate mold in your home or business. This is what SERVPRO of Perry Hall / White Marsh can do for you to restore your mold infected belongings:

Removing Mold and Mold-Infested Materials and Belongings:

The process of removing mold from belongings and materials depends on the severity of mold growth, and the type of surface on which the mold appears. Professional-grade anti-fungal and anti-microbial treatments  will be used to eliminate mold colonies and help prevent new colonies from forming (yes, colonies). However if the material is porous, such as drywall, and flooring then it may be necessary to be removed in order to re-mediate the mold, and most importantly to keep mold from returning. Don't worry, we can reinstall the drywall, baseboard, carpet, and flooring when the process is complete.

SERVPRO of Perry Hall/White Marsh will clean your furniture, decorative items, and curtains as well as other restore-able items affected by mold. We have ultrasonic machines which can gently remove, kill and detail clean the nooks and crannies out of every knick-knack in your home. On top of that, we will use a variety of cleaning and sterilization techniques as well as deodorize. Anything that cannot be restored will be brought to the homeowner or tenants attention and the homeowner can sign off on its disposal if they choose so. If you'd rather not throw it away - don't worry, we have a form for that too.

To start the mold remediation process, please call SERVPRO of Perry Hall / White Marsh (Baltimore County, Maryland) at 410-529-1664 and we will help get you started!

Towson Maryland: Safety tips when encountering flood waters (inside and outside your home)

6/27/2018 (Permalink)

Safety tips when encountering flood waters (inside and outside your home)

1. Stay away from flood waters – if you come up on a flowing stream where the water is above your ankles, stop and turn around. 6 inches of water can sweep you off your feet.
2. If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooding road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away in less than 2 feet of water
3. Keep children out of the water. They are curious and lack judgment about running or contaminated water.
4. If a flood strikes your home or business, contact SERVPRO of Perry Hall/White Marsh immediately! Even minor floods have the potential to cause MAJOR damage and if not treated properly, can result in mold growth.
5. SERVPRO of Perry Hall/White Marsh is prepared to handle any sized disaster, when fire and water take control of your life, SERVPRO of Perry Hall/White Marsh will help you take it back and is approved by all insurance companies

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What SERVPRO of Perry Hall/White Marsh does when responding to a multi-unit Carney Maryland apartment loss

6/20/2018 (Permalink)

Carney Property managers, as you may already know the first 24 hours following a water damage are the most important in preventing secondary or permanent damage to your facility. Within 4 hours of loss notification, a SERVPRO of Perry Hall/White Marsh franchise professional will be on site to help ensure water damage is handled by completing the following steps

Inspection – SERVPRO of Perry Hall/White Marsh will inspect all affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning work.

Emergency service- SERVPRO of Perry Hall will begin by extracting the excess water and preparing the area for drying and take steps to help protect your business as well as the personal belongings and other contents through the renter’s insurance of each tenant. They will explain the needed emergency services to you as well as the tenant, step by step

Monitoring-To help ensure all belongings are dried to appropriate industry standards, SERVPRO will monitor the drying process, and updates will be consistently communicated with you

Restoration- SERVPRO will reinstall carpets, and clean affected areas of your property as well as arrange for reinstallation of walls and baseboard. A final walk through will be conducted with you to help ensure the property was restored to preloss conditions

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We are located in Rosedale, Maryland, right on Yellow Brick road (yes Dorothy is our neighbor) and are able to help when disaster strikes!

4 signs of mold to watch out for in your Rossville Maryland Home

6/13/2018 (Permalink)

SERVPRO of Perry Hall / White Marsh understands that some Rossville Maryland homeowners prefer to clean water damages themselves. What many homeowners and property managers do not realize is professional, nationally ranked ,water damage specialist such as SERVPRO of Perry Hall / White Marsh not only restore the water damage but take measures to prevent mold. Here are four signs to look out for if you have recently cleaned your own water damage.

• Strong musty odors
• Excessive humidity
• reoccurring water damage or signs of it
• presence of visible mold

SERVPRO of Perry Hall / White Marsh understands and we are certified to clean mold and can create a plan with a qualified indoor Air Quality/Environmental Professional, and the diligence of the homeowner to keep it from coming back.

SERVPRO of Perry Hall / White Marsh has been serving Baltimore county and parts of baltimore city since 2001. We are certified mold remediation, and water damage restoration and we are approved by all insurance companies! We are also located right in Rosedale, off Yellow brick road!

Important documents to locate after a fire and How to replace them if necessary

6/11/2018 (Permalink)

Vital Documents and Whom to Contact About Replacement

Driver’s License - Department of Motor Vehicles

Government Issued ID -Contact the issuing authority

Insurance policies - Your insurance agent or company

Military discharge -Department of Veterans Affairs, papers 1-800-827-1000 or TDD/TTY 1-800-829-4833

Passports - State Department—Passport Services, 202-955-0430 (24 hours)

Birth, death and marraige certificates - Bureau of Records in appropriate state

Social Security Card - Security or Local Social Security office

Medicare cards 1-800-772-1213 or TDD/TTY 1-800-325-0778

Credit cards The issuing companies as soon as possible

Mastercard, contact issuing financial institution

VISA, contact issuing financial institution

American Express, 1-800-441-0519

Discover, 1-800-DISCOVER (1-800-347-2683), TDD/TTY 1-800-347-7449

Titles to deeds - Records department of the area in which the property is located

Stocks and bonds - Issuing company or your broker

Wills - Your attorney

Income tax record - The IRS center where filed, your accountant or 1-800-829-1040

Citizenship papers - Bureau of Citizenship and Immigration Services, 1-800-375-5283

Mortgage papers - Lending institution.

Site source: http://www.redcross.org/images/MEDIA_CustomProductCatalog/m38840101_picking-up-the-pieces-after-a-fire.pdf

Rossville Maryland: The beginning stages of the certified mold remediation process.

6/4/2018 (Permalink)

Although every mold damage scenario begins when you call SERVPRO of Perry Hall / White Marsh, the general remediation process stays the same. Here is what the "typical" mold remediation process looks like:

When you call SERVPRO of Perry Hall/ White Marsh:

A representative will ask you a series of questions to determine the severity, necessary equipment, resources and if personnel (such as an environmental hygienist) is needed.

Inspection and Damage Assessment:

Depending on the size of visible mold, your property will be inspected by an environmental hygeniest or by SERVPRO of Perry Hall/White Marsh mold certified professional. It will be inspected using technology, air samples, and hidden water sources.

Mold Containment:

Various containment procedures will be placed to prevent the spread of mold, and isolate the contaminated area with physical barriers and negative air pressure. This will keep the spores from spreading during the clean up process

Air Filtration: 

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Perry Hall / White marsh technicians  utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress. 

Restoration:

Depending on the species of mold, drywall, subfloors and other building material may be removed, and some contents may need to be disposed. SERVPRO of Perry Hall White Marsh will be able to reinstall drywall, baseboard, as well as flooring once the home has been cleared of mold.

If you need help with a mold problem in your Rossville Maryland home please call SERVPRO of Perry Hall/White Marsh at 410-529-1664. We are located just down the street in Rosedale, off of Yellowbrick road!

Mold inside your Towson Maryland home and what to do about it.

5/23/2018 (Permalink)

Hey Towson, it’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

• Water - Different mold types require varying amounts of liquid before growth begins.   
• Temperature - Normal indoor temperatures will promote mold growth.
• Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Perry Hall/White Marsh to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call SERVPRO of Perry Hall White Marsh at 410-529-1664 and we will help get you started.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Perry Hall/White Marsh for mold remediation services.

Why living in Parkville Carney Maryland, doesn't mean you are safe from natural disaster flooding.

5/16/2018 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a a river such as the gunpowder, along the streets of towson, or in the valley of hydes, or EVEN in the deserts of Arizona – there is always potential for flooding. Fema.gov reports in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past does not mean you won’t in the future. In fact, 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to 27,000. According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather-related disaster

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of baltimore county residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your Parkville Carney property.

Parkville Carney - 8 important things to do after you experience a home fire.

5/15/2018 (Permalink)

8 Things to do after a Fire in your Parkville-Carney Maryland home. 

The following checklist serves as a quick reference and guide for you to follow after a fire strikes.

1. Check with the fire department to make sure your residence is safe to enter. Be watchful of any structural damage caused by the fire
2. The fire department should see that utilities are either safe to use or are disconnected before they leave the site.  DO NOT attempt to reconnect utilities yourself.
3. Contact your local disaster relief service, such as The Red Cross, if you need temporary housing, food and medicines.

4. If you are insured, contact your insurance company for detailed instructions on protecting the property, conducting inventory and contacting fire damage restoration companies. SERVPRO of Perry Hall White Marsh is approved by all insurance companies. 
5. Conduct an inventory of damaged property and items. Do not throw away any damaged goods until after an inventory is made. SERVPRO of Perry Hall White Marsh crews are trained to properly document, clean and store damaged items. Nothing will be disposed of without your knowledge or permission and we do our best to salvage your precious items.
6. Try to locate valuable documents and records-deed to home, car, bank information, birth certificates, etc. 
7. Begin saving receipts for any money you spend related to fire loss. The receipts may be needed later by the insurance company and for verifying losses claimed on income tax
8. notify your mortgage company of the fire.

If you've experienced a home fire, and aren't sure what to do, please call SERVPRO of Perry Hall White Marsh, or your insurance agent. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 410-529-1664

Why an immediate response is important to your Multi-unit Honeygo Maryland water damage

5/10/2018 (Permalink)

Fast response is important to your Honeygo multi-unit water damage claim because it places the tenant at ease and reduces the severity of the water damage claim and increases the chance for preserving irreplaceable valuables.

Benefits of Immediate response

• Takes less time and effort to achieve “dry”
• The drying project is less complicated when drying occurs before microbes can multiply
• Lowers the cost of drying
• The longer an item is exposed,
• the greater the chance of
• additional damage.
• The more you restore, the less
• that has to be replaced.
• Immediate Response Lessens Damage
• Delamination
• Furniture stains
• Rust stains
• Warping floors
• Mold/mildew
• Swelling

Decreases or eliminates risk Secondary Damage:

 Examples of Secondary Damage:

•  Deterioration of structural components and contents (delamination, etc.)
• Excessive water and humidity can result in microbes multiplying
• Category 1 can deteriorate to Category 2 or Category

We Answer the Phone Ready to Help

Call Today - 410-529-1664

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Perry Hall/White Marsh has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

•  Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business, and which units were affected.
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your Honeygo Maryland property.

7 ways your Towson Maryland Basement can flood and 6 reasons to call SERVPRO of Perry Hall/White Marsh to restore.

5/7/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why yourTowson Maryland basement could flood, including: 

1. A blocked or failed sewer lateral pipe
2. Heavy rain causes surface water to pool around your home
3. Storm sewer backup
4. Sanitary sewer backup
5. Foundation drainage failure
6. Water supply-line break or hot-water tank failure
7. And many more

Have Questions about Basement Flooding?

Call Today - 410-529-1664

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Perry Hall/White Marsh and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 

410-529-1664

Rossville: This is what happens within the first 4 hours of SERVPRO of Perry Hall/White Marsh beginning work in your water damaged basement

5/2/2018 (Permalink)

The first 24 hours following a water damage are the most important in preventing secondary or permanent damage. Within 4 hours of loss notification, a SERVPRO franchise professional will be on site to help ensure water damage is handled by completing the following steps

1. Inspection – SERVPRO of Perry hall will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning work.
2. Emergency service- SERVPRO of Perry hall will take steps to help protect your home (or business) as well as personal belongings and other contents from further damage, by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step by step
3. Monitoring-To help ensure your home(or business) and belongings are dried to appropriate industry standards, SERVPRO will monitor the drying process, and updates will be consistently communicated with you
4. Restoration- SERVPRO will reinstall carpets, and clean affected areas of your property as well as arrange for reinstallation of walls and baseboard. A final walk through will be conducted with you to help ensure the property was restored to pre loss conditions

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Three safety tips to follow while using your residential generator in Rossville Maryland

4/25/2018 (Permalink)

If you have a generator on hand for power outages during severe weather, follow the safety tips below (from the American Red Cross). Never use a generator, grill, camp stove, or other gasoline, propane, natural gas or charcoal burning device INSIDE a home, basement, garage, crawlspace or even partially enclosed area.

1. To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Operate it on a dry surface under an open canopy-like structure such as under a tarp held up by poles. Do not touch the generator with wet hands.
2. Opening doors and windows or fans will not prevent Carbon monoxide build up in the home. Although Carbon monoxide can’t be smelled, it can rapidly build up and lead to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed. IF you start to feel dizzy, week, sick while using a generator, get to fresh air IMMEDIATELY
3. Install Carbon monoxide alarms in central locations on every level of your home or property and outside of sleeping areas to provide early warning of accumulating carbon monoxide.

Storm or Water Damage from a power outage? Call SERVPRO of Perry Hall/White Marsh 410-529-1664

When storms hit Rosedale Maryland, we can scale our resources to handle a large storm or flooding disaster. We are accepted by all insurance companies and are certified in Water restoration, mold remediation, Applied Structural Drying, and more from the IICRC. 

4 Things to know about Home Fires in Rosdale MD!

4/19/2018 (Permalink)

Timing is everythingt, in just two minutes, a fire can become life-threatening. In five minutes, a residence can be engulfed in flames.

Learn About Fires

• Fire is FAST! In less than 30 seconds a small flame can turn into a serious fire. It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames - impairing vision and breathing.
• Fire is HOT! Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin. Always crawl on the floor!
• Fire is DARK! Fire starts bright, but quickly produces black smoke and complete darkness.
• Fire is Scary! Smoke is DEADLY! Smoke and toxic gases kill more people than flames do. Fire produces poisonous gases that  disorient you. asphyxiation (suffocation) is the leading cause of death from home related fires.

Our Fire Damage Restoration Services for Rosedale and Rossville MD

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 410-529-1664

Source: https://www.ready.gov/home-fires

Mold Prevention Tips for Parkville Carney MD

4/18/2018 (Permalink)

Mold Prevention Tips for Parkville county MD!

• 
  Fix leaky plumbing and leaks in the building envelope as soon as possible.
• Watch for condensation and wet spots. Fix source(s) of moisture problem(s) as soon as possible.
• Prevent moisture due to condensation by increasing surface temperature or reducing the moisture level in air (humidity).
• To increase surface temperature, insulate or increase air circulation.
• To reduce the moisture level in air, repair leaks, increase ventilation (if outside air is cold and dry), or dehumidify (if outdoor air is warm and humid).
• Keep heating, ventilation, and air conditioning (HVAC) drip pans clean, flowing properly, and unobstructed.
• Vent moisture-generating appliances, such as dryers, to the outside where possible.
• Maintain low indoor humidity, below 60% relative humidity (RH), ideally 30-50%, if possible.
• Perform regular building/HVAC inspections and maintenance as scheduled.
• Clean and dry wet or damp spots within 48 hours.
• Don't let foundations stay wet. Provide drainage and slope the ground away from the foundation.

Source - http://www.epa.gov/mold/mold_remediation.html

About Our Mold Remediation Services

SERVPRO of Perry Hall/White Marsh specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

When Storms or Floods hit Rossville Maryland business SERVPRO of Perry Hall/White Marsh is ready!

3/30/2018 (Permalink)

When Storms or Floods hit Rossville Maryland business SERVPRO of Perry Hall/White Marsh is ready!

SERVPRO ofPerry Hall/White Marsh specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your business to its pre-storm condition so you can keep your business open.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. When storms hit your Rossville Maryland business we can scale our resources to handle a large storm or flooding disaster. We also team up with other SERVPRO’s if the loss is very large. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 410-529-1664

Soot Terminology: 5 types of soot and what it means in relationship to your Rogers Forge Maryland home fire

3/20/2018 (Permalink)

• Wet Soot
  • Oxygen starved, smoldering fires, low heat
  • High moisture content
  • Plastics, rubber and oils
  • Pungent/Acrid odors
  • Sticky and smeary residues
• Dry Soot
  • Oxygen rich, hot fires
  • Natural materials
  • Fast-burning and high heat
  • Lighter soot particles
  • Hotter fires cause more damage to surfaces
  • Odor less intense than ‘Wet Smoke’
• Fuel Oil Soot
  • Puff backs
  • Odor varies from very light to heavy
  • Attaches to every surface
• Causes
  • Poorly maintained systems
  • Cracked heat exchanger
  • Internal combustion or minor explosion in heating system
• Protein Soot
  • Food, typically overcooked meat.
  • Extremely pungent and long-lasting odors
  • Residue virtually invisible
  • Clings to all surfaces
  • Requires extensive cleaning to remove residues and achieve deodorization

 SERVPRO of Perry Hall/White Marsh is equipped with the knowledge and technology to clean all types of soot. We are also approved by all insurance companies and if we can't reach you, we will send you to another SERVPRO who can, saving you time and frustration. We are located in the Baltimore county area, in rossville and have been in business since 2001 and have an A+ Better Business Bureau rating!

Spring Cleaning!

3/15/2018 (Permalink)

April showers bring May flowers, and also a good chance to spruce up your home!

Spring is a great time to sweep those winter blues away and say hello to longer days. SERVPRO of Perry Hall/White Marsh is here to help.

In addition to Carpet cleaning, we also do upholstery cleaning as well as soda blasting. Your local SERVPRO of Perry Hall/White Marsh is trained to use state of the art equipment to remove soils hiding deep within your carpet, tile, as well as stain removal and deodorization.

A clean environment, is a healthy environment. Improve your living and work spaces this sprig. If you need a little help, don't worry! SERVPRO of Perry Hall White Marsh has all the tools you need to make your home and business sparkle and shine!

Tips on how to prevent mold in your Loch Raven bathroom

3/14/2018 (Permalink)

Bathrooms are a common place for mold to occur in your home. Here are some tips on how to avoid mold in your Loch Raven bathroom. 

Tips on how to prevent Bathroom Mold

• Use exhaust fans to remove moisture to the outside (not into the attic).


• Use area rugs, which can be taken up and washed often instead of wall-to-wall carpeting.


• Check for leaks around basins and tubs and have them repaired if necessary.


• Open a window when showering.


• Avoid leaving damp towels on the floor or in laundry hamper.

About Our Mold Remediation Services

SERVPRO of Perry Hall/White Marsh specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 410-529-1664

7 things to do to prepare for a Major blizzard event in White Marsh Maryland

3/7/2018 (Permalink)

White Marsh has experienced major blizzard (hello Snow-maggeden) damage in recent years. Here are some tips we recommend to keep yourself safe during a winter storm event.

1. Buy non-perishable food and build an emergency kit; supplement with winter gear such as gloves, scarves, blankets, pocket warmers.
2. Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe blizzard.
3. Stay indoors if blistering wind, and artic temps are affecting your area. Keep pets inside as well until the blizzard has passed.
4. Secure objects that could blow away or cause damage (trash cans, toys)
5. Keep salt and kitty litter near your door so you can create safe walkways. Remember salt stops working at 10 degrees.
6. Keep your home warm by blocking drafty windows, and make sure your fire place is cleaned and inspected every year in case you need to build a fire for heat.

Dangers of Extreme Cold in Towson Maryland

3/7/2018 (Permalink)

According to the National Weather Service, $2.84 million dollars of property damage was caused by extreme cold in 2015. Even scarier? 53 people died and 3 were injured due to extreme cold the same year. It is important to be aware of the impact of extremely cold temperatures can have on you. The two main conditions to be aware of are frostbite and hypothermia.

Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin, Skin that’s feels unusually firm, or waxy numbness.

Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include: shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone’s body temperature is below 95 degrees Fahrenheit, seek medical attention immediately. To avoid these conditions, stay indoors if possible. If not dress warm in layers and try to keep dry!

9 ways a sump pump can fail and flood your Loch Raven Maryland home

3/5/2018 (Permalink)

9 ways a Sump pump can fail and flood your Loch Raven Maryland home

A ‘sump pump’ is ‘a pump used to remove water that has accumulated in a water collecting sump basin, commonly found in the basement of homes’. For the most part, sump pumps are relatively ‘unnecessary’, but when an emergency arises, you’ll be grateful you had it. A sump pump can easily avoid the crisis of having a flooded basement by draining all excess water back outside. However, when it fails, it’ll cost you a basement and thousands of dollars in water damage.

How does a sump pump fail?

1. improper Installation or the size of the pump is too small.
2. Power Failure
3. Problems With The Switch (stuck from debris)
4. The Discharge Lines Are Frozen Or Clogged
5. Age (to prevent, replace every 7-10 years)
6. There Is no Air relief hole in discharge Line
7. Gravel or Dirt is interfering with the sump pumps switch and float arm.
8. Lack of Maintenance
9. Defective Product

About SERVPRO of of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Perry Hall Business Owners: We Specialize in Flooded Business Cleanup and Restoration!

2/23/2018 (Permalink)

A business can have a flood at any time, although water damage most often occurs during heavy rainfall. Basements are inherently prone to water intrusion because they are the lowest level of a building and are normally built partly or entirely below ground level – this is also where busineses typically store important documents and inventory. There are a number of reasons why your Rosedale business could flood, including:

•  A blocked or failed sewer lateral pipe
• Heavy rain causes surface Fire to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Fire supply-line break or hot-Fire tank failure
• And many more

Have Questions about business Flooding?

Call Today - 410-529-1664

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your business's structure. Remember, the longer you wait, the worse the problem will get. Not only that but the damage to inventory and important documents could be dramatic and irreversible.

The bottom line: a flooded business can jeopardize your health, safety, and your business’s integrity. It’s worth making a call to SERVPRO of Perry Hall/White Marsh let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Business Specialists:

•  We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Business Flooded? Call Us Today – We’re Ready To Help 410-529-1664

Tips on preventing frozen pipes in your Kingsville Maryland home before you go out of town

2/21/2018 (Permalink)

Tips on preventing frozen pipes in your Kingsville Maryland home before you go out of town

Preventing frozen pipes is essential to preventing severe water damage. Broken water pipes rank second only to hurricanes in terms of both frequency and severity in regards to annual claims resulting from water damage. If we had a nickel for every Kingsville Maryland homeowner who came back to town to a water damaged home, we wouldn’t need to work ever again. We’re going to give you tips on how to prevent frozen pipe related water damage the next time you leave town in the winter.

• Set the thermostat in your house no lower than 65°F, (some people say 55, we think 65 is a safer)
• Ask a friend or neighbor to check your house daily to make sure the heat is working, and that there are no other appliance malfunctions – 250 gallons of water that can leak from a 1/8-inch pipe crack in a day.
• Leave your kitchen cabinet doors open while you are gone to allow warm air to circulate pipes
• If you’re going to be away for a long time – such as a month or so, shut off and drain the water system. Be aware that if you have a fire protection sprinkler system in your house, it may be deactivated when you shut off the water.
• Leave your kitchen cabinet doors open while you are gone to allow warm air to circulate pipes

If your pipes do freeze

What if your pipes still freeze, despite your best preventive measures? First step: Don't panic. Just because they're frozen doesn't mean they've already burst. Here's what you can do:

• If you turn on your faucets and nothing comes out, leave the faucets turned on and call a plumber.
• If there is standing water, call SERVPRO and then a plumber. Do not enter the area or use electrical appliances in areas of standing water. You could be electrocuted.
• Never attempt to thaw a pipe with a torch or other open flame because it could cause a fire hazard. But you may be able to use a hairdryer. Start by warming the pipe as close to the faucet as possible, working toward the coldest section of pipe.
• If your water pipes have already burst, turn off the water at the main shutoff your family knows where the water shutoff valve is and how to open and close it. SERVPRO has water and gas shut off valve tags. If you need some please ask your local SERVPRO.

When storms hit Kingsville Maryland and the surrounding baltimore county area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 410-529-1664. We are located in Rosedale Maryland, only 15 minutes away!

Tips on how to prevent mold in basements and crawl spaces in Overlea MD

2/14/2018 (Permalink)

Tips to avoid mold

In basements and crawl spaces:

• Put a plastic cover over dirt in crawl spaces to prevent moisture from coming in from the ground. If there is standing water or the soil is wet, dry it out with fans before covering the floor.
• Be sure crawl spaces are well ventilated by using fans and having vents installed in outside walls if necessary.
• Consider painting concrete floors and using area rugs instead of wall-to-wall carpet in basements. If you plan to install carpet over a concrete floor, it may be necessary to use a vapor barrier (plastic sheeting) over the concrete and cover that with sub-flooring (insulation covered with plywood) to prevent a moisture problem.
• Have your basement floor checked for leaks and have them repaired if necessary. Water can enter your home by leaking or by seeping through basement floors or walls.
• Make sure gutters are working properly and that outdoor landscaping causes water to run away from -- not toward -- the house.
• Do not finish basement walls with insulation and wall board unless your basement is very dry.

About SERVPRO of Perry Hall/ White Marsh Mold Remediation Services for Overlea MD

SERVPRO of Perry Hall/White Marsh specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 410-529-1664

Tips on how to prevent mold in laundry rooms in Towson

2/14/2018 (Permalink)

Tips for how to prevent mold In the laundry room:

You may not think about mold being in the laundry room, but mold can be anywhere. Here are some ways to keep an eye out for mold and prevent it from starting in the first place

• Vent your clothes dryer to the outside.


• Make sure the vent is clear of obstructions, such as lint, and that there are no holes that leak air. If the vent duct is damaged, replace it with a metal duct. Have the duct cleaned at least once a year.


• Avoid leaving damp clothes in the laundry basket or dryer. Wash and dry them promptly.

About Our Mold Remediation Services

SERVPRO of Perry Hall/White Marsh specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 410-529-1664

8 Statistics about home fires to help find fire hazards in your White Marsh Maryland home

2/12/2018 (Permalink)

Statistics about fires you may not have heard before. Nobody wants to think about the possibility of a fire taking place in their home or business but its always better to be informed and to look out for potential causes. Here are 8 statistics about home fires to help you look out for potential fire hazards in your White Marsh Maryland home.

1. A study by the Consumer Product Safety Commission (CPSC) found that homes with older wiring face an increased risk of electrical wiring fire.

1. Electrical failures were factors in 13% of home fires.
2. 7% of fatal home smoking fire victims whose smoking materials started the fire were using medical oxygen.
3. More than one-third of home candle fires started in bedrooms.
4. 12% of the home candle fires occurred in December.
5. The top three days for home candle fires were Christmas, New Year’s Day, and Christmas Eve.
6. It doesn’t matter whether the damage effects one room, multiple rooms, or an entire structure; the homeowner, property owner, property manager, and/or tenants feel a need to regain control.
7. Research shows that most individuals experiencing a loss feel violated, invaded or “robbed” of their life as they know it.

SERVPRO of Perry Hall White Marsh is your local SERVPRO for the northeastern baltimore county area. We go wherever we are called, and if you are too far we will locate another SERVPRO for you! The benefit of using a SERVPRO franchise is that we are all approved by all insurance companies, and all billing is pre-approved by your Insurance claims adjuster! 

Why fast response is important to your Baltimore County water damage

2/5/2018 (Permalink)

Why fast response is important to your Baltimore County water damage

Fast response is important to your perry hall water damage claim because it places the homeowner at ease and reduces the severity of the water damage claim.

Benefits of Immediate response

• Takes less time and effort to achieve “dry”
• The drying project is less complicated when drying occurs before microbes can multiply
• Lowers the cost of drying
• The longer an item is exposed,
  the greater the chance of
  additional damage.
• The more you restore, the less
  that has to be replaced.

• Immediate Response Lessens Damage
  • Delamination
  • Furniture stains
  • Rust stains
  • Warping floors
  • Mold/mildew
  • Swelling

Decreases or eliminates risk Secondary Damage:

Examples of Secondary Damage:

• Deterioration of structural components and contents                                            (delamination, etc.)
• Excessive water and humidity can result in microbes multiplying
• Category 1 can deteriorate to                 Category 2 or Category 3
• Increases the chance for preserving irreplaceable valuables

We Answer the Phone Ready to Help
Call Today - 410-529-1664

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Perry Hall/White Marsh

has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why knowing behavior of smoke makes SERVPRO of Perry/Hall White Marsh better equipped to handle your Kingsville Maryland fire damage claim.

1/19/2018 (Permalink)

example of a "heatline" caused by trapped hot smokey air in a house.

Kingsville, Maryland: Behavior of smoke is something not often studied by the average Kingsville citizen, but here at SERVPRO of Perry Hall White marsh we are Fire and smoke restoration experts. We are going to break down a very complicated science behind smoke behavior so you are able to better understand why cleaning up fires can be so extensive (even if the fire was only in one room).

1. Convection Current

Convection Currents, in relation to home fires is when hot air rises, it forces cool air downwards. This produces a constant circulation as long as the fire is burning. Smoke rises until stopped by the ceiling; the greatest concentration of soot will be on the ceiling immediately above the fire area. This is Where we begin our scope (or inspection) of work to determine what needs to be done since the degree of residue decreases as you scope further from the fire

2. Heat Lines

Remember how the hot air forces cold air down? Well you can actually see it after the fire. Smoke fills a ceiling area, then banks down a wall to a point called the heat line. Above the heat line, residues are more difficult to remove because heat opens up pores in surfaces allowing deeper penetration (heat makes materials expand). This is why we test high on the walls for scoping to determine how to clean the rest of the walls.

3. Temperature of Smoke and Temperature of Surfaces

 Hot air as mentioned before provides the convection current. The hotter the fire, the more turbulent the current and the harder smoke is forced against surfaces. This driven smoke collides with surfaces and deposits residues that may be difficult to remove. Hot smoke eventually cools and becomes a free floating smoke that floats through the building and settles on horizontal surfaces.

4. Temperature of Surfaces

Hot smoke tends to move toward colder surfaces. This is how smoke gets between curtains and windows, and even inside cabinets and drawers. This principle is expressed as hot goes to cold.

5. Airflow patterns

Smoke follows airflow patterns through a building, spreading residues within the structure. Smoke flows upward through openings cut for water pipes and HVAC system. The cavity above a suspended ceiling may also serve as an air return and have heavier smoke deposits than the finished ceiling beneath. This cavity can also spread residues to a wider area of the building. The ductwork of the HVAC system can spread residues throughout a structure by distributing hot, smoke-filled air during the fire. While not every fire needs their duct system cleaned, it must be checked because if its not cleaned, unclean contaminated will redistribute smoke particles back into a restored structure when the HVAC is turned on again

7. Ionization
Ionization refers to smoke particles that become electrically charged. Since opposite electrical charges attract, smoke residues with strong charges may be attracted to surfaces with the opposite electrical charge. Ionized smoke particles cluster on metal surfaces. Through magnetism, charged smoke particles are attracted to plumbing pipes and coat hangers. Nail heads that are invisible beneath drywall become clearly outlined by smoke because their magnetic attraction remains effective despite the covering of paint and plaster. This is often referred to as nail pops, but the statement is misleading since the nails are still in place; it just looks like they have come to the surface.

Can you clean the soot so the nail head is no longer visible? We can.

Can you remove smoke from the very pores of your drywall? We can. 

Can you coordinate the cleaning of all affected contents, the inside of electronics, the affected walls, and ductwork, while communicating with insurance adjusters, textile restoration specialists (and while moving out your home into storage) and maintain a job and while taking care of your family? 

Don't worry, SERVPRO of Perry Hall White Marsh is here to handle it all. We are approved by all insurance companies and are IICRC certified. We have onsite storage and are able to clean everything and anything you can imagine. Don't hesitate to call us 410-529-1664 if you live in the Baltimore county Maryland area!

Water Damage from Busted or leaking pipes Statistics: From SERVPRO of Perry Hall/White Marsh

1/16/2018 (Permalink)

Water Damage from Busted or leaking pipes Statistics:

Water damage from busted or leaking pipes is very common and can cause a lot of damage if gone unnoticed. Here are 5 surprising statistics to consider when buying homeowners insurance coverage.

Busted or leaking pipes

1. Broken water pipes rank second only to hurricanes in terms of both frequency and severity in regards to annual claims resulting from water damage.
2. According to the EPA, 13.7% of all water used in the home today can be attributed to plumbing leaks.
3. 250 gallons of water that can leak from a 1/8-inch pipe crack in a day.
4. 1,000,000,000,000 Water leaks from U.S. homes can exceed 1 trillion gallons in a year. That’s equal to the annual water use of Los Angeles, Chicago, and Miami combined
5. 10% of homes in the U.S. have leaks that waste at least 90 gallons of water per day.

The cost of cleaning up busted or broken pipe damage can vary but the best way to reduce cost is to call your local SERVPRO immediately. Time will save you money (link to timeline of water damage). Rest assured all SERVPRO billing is scrutinized and pre-approved by your home owners insurance; and if the loss is not filed through insurance we use a program called Xactimate. Xactimate generates pricing based on the local averages. This program is only used by industry certified, insurance approved Restoration Company, so our prices are the same if not less than our competition due to our ability to minimize water damage impact on the home.

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How Ice Dams Damage your White Marsh Home

1/16/2018 (Permalink)

An Ice dam is ice build-up on roofs that form a blockage, preventing snow melt from draining off the roof properly. We Marylanders are at a high risk for ice damming related water damage due to our fluctuating weather; our warm days melt the snow, and our freezing winter nights refreeze the water, this is known as a melt-refreeze cycle. 

How an Ice Dam Damages your White Marsh Property

1. Heat collects in the attic and warms the roof, except at the eaves. The eaves are the edges of the roof which overhang the face of a wall and, normally, project beyond the side of a building. The eaves form an overhang to throw water clear of the walls
2.  Snow melts on the warm roof and then freezes on the cold eaves
3. Ice accumulates along the eaves, forming a dam. Melted water from the warm roof backs up behind it, flows under the shingles, and into the house

This water gets trapped, seeps through the shingles and enters your home through the attic, affecting your walls, ceiling, and roof, causing walls to sag, ceilings to buckle, crumble, and even collapse.

You should call your local SERVPRO you see signs of any water coming into your home. Water damage restoration can be expensive, but it’s more expensive to wait. A water damage specialist will be able to dry the structure, carpet, and hardwood, and salvage contents such as clothing and electronics but not everyone is equipped to do this (WE ARE!). If the water damage in your home is not treated within by a professional within 48-72 hours of the initial leak, it’s highly likely you will get mold, which will cause the removal process to become more hazardous, and difficult to remove as time allows the mold to grow and spread.

*SERVPRO of Perry Hall/White Marsh is a Locally owned and independently operated Franchise, nationally recognized by all insurance companies. SERVPRO of Perry Hall White Marsh is IICRC certified, and has an A+ Better Business Bureau rating and has been servicing for 15 years. We go anywhere we are called and we will make it "Like it never even happened."

Why fast response is important to your Baltimore County water damage

1/16/2018 (Permalink)

Why fast response is important to your Baltimore County water damage

Fast response is important to your Perry Hall water damage claim because it places the homeowner at ease and reduces the severity of the water damage claim.

Benefits of Immediate response

• Takes less time and effort to achieve “dry”
• The drying project is less complicated when drying occurs before microbes can multiply
• Lowers the cost of drying
• The longer an item is exposed,
  the greater the chance of
  additional damage.
• The more you restore, the less
  that has to be replaced.

• Immediate Response Lessens Damage
  • Delamination
  • Furniture stains
  • Rust stains
  • Warping floors
  • Mold/mildew
  • Swelling

Decreases or eliminates risk Secondary Damage:

Examples of Secondary Damage:

• Deterioration of structural components and contents                                            (delamination, etc.)
• Excessive water and humidity can result in microbes multiplying
• Category 1 can deteriorate to                 Category 2 or Category 3
• Increases the chance for preserving irreplaceable valuables

We Answer the Phone Ready to Help
Call Today - 410-529-1664

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Perry Hall/White Marsh has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Winter Storm Checklist for your Carney Maryland Family

1/16/2018 (Permalink)

Make sure your family is ready for a winter storm to strike. Here is a list of items from the Center of Disease Control (https://www.cdc.gov/disasters/winter/beforestorm/supplylists.html)

• Make sure you have at least one of the following in case there is a power failure:
  • Cell phone, portable charger, and extra batteries.
  • Battery-powered radio, with extra batteries, for listening to local emergency instructions
• Drinking water
• Canned/no-cook food (bread, crackers, dried fruits)
• Non-electric can opener
• Baby food and formula (if baby in the household)
• Prescription drugs and other medicine
• First-aid kit
• Product that melts ice on walkways
• Supply of cat litter or bag of sand to add traction on walkways
• Flashlight and extra batteries
• Battery-powered lamps or lanterns
  (To prevent the risk of fire, avoid using candles.)
• Use battery-powered flashlights or lanterns.
• Never use charcoal grills or portable gas camp stoves indoors. The fumes are deadly.
• Avoid using candles as these can lead to house fires.
• If you do use candles, never leave lit candles alone.

• Turning on the stove for heat is not safe; have at least one of the following heat sources in case the power goes out:
  • Extra blankets, sleeping bags, and warm winter coats
  • Fireplace that is up to code with plenty of dry firewood or a gas log fireplace
  • Portable space heaters or kerosene heaters
• Check with your local fire department to make sure that kerosene heaters are legal in your area.
• Use electric space heaters with automatic shut-off switches and non-glowing elements.
• Never place a space heater on top of furniture or near water.
• Never leave children unattended near a space heater.
• Keep heat sources at least 3 feet away from furniture and drapes.
• Have the following safety equipment:
  • Chemical fire extinguisher
  • Smoke alarm in working order (Check prior to winter storm season and change batteries, if needed.)
  • Carbon monoxide detector (Check prior to winter storm season and change batteries, if needed.)
• Generators should be located at least 20 feet from any window, door or vent and in a space where they rain or snow will not reach them. 
• Never use an electric generator indoors, inside the garage, or near the air intake of your home because of the risk of carbon monoxide poisoning.
• Do not use the generator or appliances if they are wet.
• Do not store gasoline indoors where the fumes could ignite.
• Use individual heavy-duty, outdoor-rated cords to plug in other appliances.

Restoring Your Perry Hall Commercial Property after a Fire or Smoke Damage Event

1/15/2018 (Permalink)

Restoring Your Perry Hall Commercial Property after a Fire or Smoke Damage Event

Photo Caption: Commercial Smoke Damage Events Present Unique Challenges

Fire and Smoke events at Perry Hall commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small smoke cleanup scenario or a large scale kitchen fire event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of commercial and residential property after a fire damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Tips to avoid mold in kitchens in Overlea MD

1/10/2018 (Permalink)

Tips to avoid mold in the kitchen

• Use exhaust fans to move moisture outside (not into the attic) whenever you are cooking, washing dishes, or cleaning.
• Turn off certain appliances if you notice moisture on windows and other surfaces.
• Check for leaks around the kitchen sink, refrigerator ice makers, and other sources of water. Repair if necessary.
• Empty and clean refrigerator drip pans if necessary.

About Our Mold Remediation Services

SERVPRO of Perry Hall/White Marsh specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 410-529-1664

How to prepare your business for frozen pipes in the event of a winter deep freeze.

1/3/2018 (Permalink)

With over 40 years of experience, SERVPRO Franchise professionals have restored flood damaged homes and businesses from coast to coast. Here are our SERVPRO approved tips for preparing your business for a flood.

BEFORE THE DEEP FREEZE

• Make sure the heat is on after business hours, if temperatures stay below 20 degrees farenheit for more than 24 hours 
• insulate pipes that are exposed to the elements or hard-to-heat rooms such as warehouses. 
• Open under-sink cabinent to allow warm air to circulate the pipes. 
• arrange to have a free Emergency Ready profile made for your business in advance so if the flood does happen, then you will be able to manage the restoration process remotely
• make sure you have flood insurance, flood insurance takes 30 days to get into affect so it is imperative that you have it long before you need it.
• Document your business. Take quality pictures of vehicles, Computers, inventory and office set up. You'll be glad you have this later.

During the frozen pipes:

• Turn off utilities at the main switches, or valves if instructed to do so.
• Disconnect electrical appliances that are not exposed to wet walls or water. 
• Do not touch electrical equipment if you are wet or standing in water
• Call a Water Restoration professional, then your insurance company to get a claim number and adjuster.
• If no insurance, just call your restoration company of choice but prepared to pay a down payment. 

After the Flood

• Listen for news reports to learn if the weather will get warmer or colder to avoid further damage until the current frozen pipe situation is resolved.
• return to the business only when your water restoration professionals at SERVPRO says its safe. 

ABOUT SERVPRO OF PERRY HALL WHITE MARSH

SERVPRO of Perry Hall/ White Marsh are the flood clean up experts in the Baltimore Metro area. IF a deep freeze strikes your business, give SERVPRO of Perry Hall/ White Marsh a call, even minor floods have the potential to cause major damage to a structure when not treated quickly and properly and the clean up is often and overwhelming task. The SERVPRO team at SERVPRO of Perry Hall/White Marsh is prepared to handle any size disaster and help make it like it never even happened. 

12/13 Tips to prevent mold for around the house in Perry Hall MD

12/13/2017 (Permalink)

Tips to prevent mold for around the house

• Use dehumidifiers and air conditioners, especially in hot, humid climates, to reduce moisture in the air.
• Keep indoor humidity below 60% if possible. You can measure relative humidity with a hygrometer, an inexpensive instrument available at many hardware stores.
• Keep air conditioning drip pans clean. Make sure drain lines are free of obstructions and flow properly.
• Keep the house warm in cool weather. As the temperature goes down, the air is less able to hold moisture and it condenses on cold surfaces, which can encourage mold growth.
• Add insulation to cold surfaces, such as exterior walls, floors, and windows to reduce condensation.
• Dry wet areas within 24 to 48 hours to prevent mold growth.
• Fix leaks and seepage. The ground should slope away from your house. If water is entering the house from the outside, your options range from simple landscaping to extensive excavation and waterproofing.
• Have a heating and cooling contractor check your heating and cooling system to make sure it's sized and operating properly to remove humidity. If your system is too big or the airflow is incorrect, your air conditioner will not remove humidity like it should. Also, ask the contractor to check your duct system for air leaks, and proper size and air flow to each room.
• Open doors between rooms to increase circulation, which carries heat to cold surfaces. Increase air circulation by using fans and by moving furniture from wall corners.

About Our Mold Remediation Services

SERVPRO of Perry Hall/White Marsh specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely

If You See Signs of Mold, Call Us Today – 410-529-1664

Fire damage prevention tips for holiday decoration related fires

12/11/2017 (Permalink)

Fire damage happens the most between the months of November-January claiming nearly 500 lives annually. Protect your family, pets and property from the holiday fire hazards by following these tips from the American Red Cross.

1. Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents and candles.
2. Purchase flame retardant metallic or artificial trees. If you purchase a real tree, make sure that it has fresh, green needles that aren’t easily broken. Keep live trees as moist as possible by giving them plenty of water.
3. Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer’s instructions.
4. Always unplug tree and holiday lights before leaving home or going to bed.
5. Never use lit candles to decorate a tree.
6. Always extinguish candles before leaving the room or going to bed.
7. Use only sturdy tree stands designed not to tip over.
8. Keep curious pets and children away from Christmas trees.
9. Keep anything that can catch on fire—pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from your stove top.
10. Designate one person to walk around your home to make sure that all candles and smoking materials are properly extinguished after guests leave.
11. Smoke alarms save lives. Install a smoke alarm near your kitchen, on each level of your home, near sleeping areas, and inside and outside bedrooms if you sleep with doors closed. Use the test button to check it each month. Replace all batteries at least once a year.

Visit www.redcross.org/homefires for more information on how to keep your home fire safe during the holidays.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call us at 410-529-1664

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What to do when a Winter Storm has passed

12/4/2017 (Permalink)

What to do after a Winter Storm has passed: 

The winter storm has passed but what can you do? Here is a list of safety precautions to take while dealing with the aftermath of a winter storm:

• Avoid driving when conditions include sleet, freezing rain or drizzle. Could cause icy conditions on already snow covered roads
• IF your home lost power and heat - go to a designated public shelter or to a friends house.
• Protect from frostbite and hypothermia by wearing warm, loosefitting lightweight clothing in several layers. Stay indoors if possible.
• Help people who require special assistance such as elderly people living alone, people with disabilities and children.
• Check on your animals and make sure their access to food and water is not blocked by snow drifts, ice or other obstacles. If possible bring them indoors.
• Before removing snow off walkways, driveways, roofs, and cars consider the conditions and your physical ability. Take breaks, do small amounts of snow at a time. Don’t over exert yourself.
• Never use a generator, grill, camp stove, or other gasoline, propane, natural gas or charcoal-burning devices inside a home, garage, basement, crawlspace or any partially enclosed area. Locate unit away from doors, windows and vents that could allow carbon monoxide to come indoors. Be sure to install carbon monoxide alarms to be safe.

Have Storm or Flood Damage? Call Us Today 410-529-1664

First Inspection when you return home after a hurricane hits.

12/4/2017 (Permalink)

Returning home to your home after a hurricane or flood: Before returning

• Find out if it is safe to enter your community or neighborhood.
• Follow the advice of your local authorities.
• Carry plenty of cash. ATMs may not work and stores may not be able to accept credit or debit cards.
• Bring supplies such as flashlights, batteries, bottled water and nonperishable foods in case utilities are out.
• Create back-up communication plans with family and friends in case you are unable to call from affected areas.
• Plan for delays when traveling. Bring extra food, water, pillows, blankets and other items that will make the trip more comfortable.
• Keep the fuel tank of your vehicle as full as possible in case gas stations are crowded, out of fuel or closed.
• Carry a map to help you route around heavy traffic or impassable roads.
• Find out if local medical facilities are open and if emergency services are functioning again. Do NOT call 9-1-1 or the local emergency number to do this.
• Understand that recovery takes time. Focus on the positive and have patience. Others will have similar frustrations.

First inspection of home after a hurricane

• If possible, leave children and pets with a relative or friend. If not, keep them away from hazards and floodwater.
• Beware of rodents, snakes, insects and other animals that may be on your property or in your home.
• Before entering your home, look outside for damaged power lines, gas lines, foundation cracks and other exterior damage. It may be too dangerous to enter the home.
• Smell for gas. If you smell natural gas or propane, or hear a hissing noise, leave immediately and contact the fire department.
• If your home was flooded, assume it is contaminated with mold. Mold increases health risks for those with asthma, allergies or other breathing conditions.
• Open doors and windows. Let the house air out before staying inside for any length of time if the house was closed for more than 48 hours.
• Turn the main electrical power and water systems off until you or a professional can ensure that they are safe. NEVER turn the power on or off, or use an electrical tool or appliance while standing in water.
• Check the ceiling and floor for signs of sagging. Water may be trapped in the ceiling or floors may be unsafe to walk on

We can’t stop disasters but preparing for the worst is what will save you time and money if a hurricane or tropical storm causes damage to your home!

Have Storm or Flood Damage? Call Us Today 410-529-1664

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Home Holiday fire statistics to consider when buying a tree this holiday in Carney MD

11/13/2017 (Permalink)

Holiday fire statistics

We all have heard about the fire risks of live Christmas trees, candles and fire place fires. This information has been beaten into our heads countless of times, holiday season after holiday season but did you know that holiday fires are still on the rise? Here are some more holiday fire facts that may surprise you, provided by the American Red Cross.

• Nearly 47,000 fires occur during the winter holidays claiming more than 500 lives, causing more than 2,200 injuries, and costing $554 million in property damage.**
• On average, one of every 22 home fires started by Christmas trees result in death.***
• Candle fires are four times as likely to occur during the winter holidays.**
• During the winter holiday season, an average of 40 home fires per day are caused by children playing.**
• The number of home fires the American Red Cross has responded to has risen 10% since 2000.*
• Having a working smoke alarm reduces one’s chances of dying in a fire by nearly half.**

Visit the National Fire Protection Association for More statistics on home holiday fires

http://www.nfpa.org/public-education/by-topic/wildfire-and-seasonal-fires/winter-holiday-safety/holiday-fires-by-the-numbers

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call us at 410-529-1664

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What you need to know about Restoring your White Marsh Commercial property after a weather event.

11/13/2017 (Permalink)

Flooding and water damage events that happen at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

http://www.SERVPROperryhallwhitemarsh.com/commercial-restoration-cleaning

http://www.SERVPROperryhallwhitemarsh.com/restoration-training-certifications

11/8 Safety Tips While Investigating and Evaluating Mold and Moisture Problems

11/8/2017 (Permalink)

11/8 Safety Tips While Investigating and Evaluating Mold and Moisture Problems

• Do not touch mold or moldy items with bare hands.
• Do not get mold or mold spores in your eyes.
• Do not breathe in mold or mold spores.
• Consult Table 2 and text for Personal Protective Equipment (PPE) and containment guidelines.
• Consider using PPE when disturbing mold. The minimum PPE is an N-95 respirator, gloves, and eye protection

About Our Mold Remediation Services

SERVPRO of Perry Hall/White Marsh specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 410-529-1664

• Do not touch mold or moldy items with bare hands.
• Do not get mold or mold spores in your eyes.
• Do not breathe in mold or mold spores.
• Consult Table 2 and text for Personal Protective Equipment (PPE) and containment guidelines.
• Consider using PPE when disturbing mold. The minimum PPE is an N-95 respirator, gloves, and eye protection

About Our Mold Remediation Services

SERVPRO of Perry Hall/White Marsh specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 410-529-1664

How to Protect Your Pipes From Freezing and flooding your Baltimore County Home.

11/7/2017 (Permalink)

Call SERVPRO of Perry Hall White Marsh if your Baltimore county home is affected by Burst pipes or for any of your Fire, Water and Mold Clean up needs

Frozen pipes cause large water damages all over the baltimore county area. When temperatures drop below 20 degrees for more than 3 days SERVPRO of Perry Hall White Marsh becomes inundated with water damages from burst pipes. 

#1: FOAM

#2: DOME

#3: DRIP

FOAM: Insulate pipes exposed to the elements or cold drafts. By keeping your water warmer, you reduce the risk of frozen pipes - not to mention the second hand bonus of saving on energy costs during the winter months.

DOME: Place an insulating dome or other coverings on outdoor faucets and spigots to reduce the likelihood of water pipes freezing, expanding and causing a costly leak.

DRIP: Allow a slow drip from your faucets to reduce the buildup of pressure in the pipes.

-OR-

If you are going out of town and suspect the temperature will drop, turn off the water and open all of the taps to drain the water system. This way pipes won’t
freeze and you won’t return home to a mess.

If you or anyone you know does experience frozen pipes, be sure to turn off your water, and call SERVPRO of Perry Hall White Marsh 410-529-1664 or your local SERVPRO Franchise.

https://protect-your-home.org/2015/11/12/foam-dome-drip-tips-for-preventing-frozen-pipes/

Hurricane Supply kit for Towson MD 11/6/2017

11/6/2017 (Permalink)

Hurricane Supply kit for Towson MD 

Hurricanes last for hours and usually result in flooding, downed trees, washed out streets and power outages. Here is a list of essentials for hurricane preparedness for the Towson MD region

Essential supplies recommended by the American red Cross

• Water and food – 3 day supply; one gallon of water for each person per day and non-perishable easy to prepare food for 3 days.
• Working Flashlights with batteries
• Battery powered hand-crank radio
• First aid kit
• Extra batteries
• Medications (7 day supply) with medication list and pertinent medical information
• Copies of personal documents (proof of address, deed/lease to home, passports, birth certificates, insurance policies, medication list)
• Cell phone with chargers
• Family emergency contact info
• Extra cash (no power, no ATM or credit card)
• Baby supplies: diapers, bottles, formula, baby food.
• Pet Supplies (collar, leash, ID, food, Carrier, Bowl
• Multi-purpose tool
• Sanitation and personal hygiene items
• Emergency blanket
• Maps of the area
• Tools and supplies for securing home
• Extra clothing, hat and sturdy shoes
• Rain gear
• Insect repellent and sunscreen
• Camera for photos of damage

We can’t stop disasters but preparing for the worst is what will save you time and money if a hurricane or tropical storm causes damage to your home!

Have Storm or Flood Damage? Call Us Today 410-529-1664

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Here are some mold prevention tips from the EPA

10/11/2017 (Permalink)

Here are some mold prevention tips from the EPA

• Fix leaky plumbing and leaks in the building envelope as soon as possible.
• Watch for condensation and wet spots. Fix source(s) of moisture problem(s) as soon as possible.
• Prevent moisture due to condensation by increasing surface temperature or reducing the moisture level in air (humidity). To increase surface temperature, insulate or increase air circulation. To reduce the moisture level in air, repair leaks, increase ventilation (if outside air is cold and dry), or dehumidify (if outdoor air is warm and humid).
• Keep heating, ventilation, and air conditioning (HVAC) drip pans clean, flowing properly, and unobstructed.
• Vent moisture-generating appliances, such as dryers, to the outside where possible.
• Maintain low indoor humidity, below 60% relative humidity (RH), ideally 30 – 50%, if possible.
• Perform regular building/HVAC inspections and maintenance as scheduled.
• Clean and dry wet or damp spots within 48 hours.
• Don’t let foundations stay wet. Provide drainage and slope the ground away from the foundation.

About Our Mold Remediation Services

SERVPRO of Perry Hall/White Marsh specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 410-529-1664

Pet Fire safety and fire prevention for Cowenton MD

10/9/2017 (Permalink)

Pets: you may not think of them as fire starters but accidents happen and we are sharing this list from the American Red Cross which gives some tips on how to prevent these accidents from happening.

1. Extinguish open flames: pets are generally curious and will investigate cooking appliances, candles or even a fire in your fireplace. Ensure your pet is not left unattended around an open flame and make sure to thoroughly extinguish any open flame before leaving home
2. Remove stove knobs or protect them with covers- stove cook tops are the number one piece of equipment involved in pets starting fires (they jump up and put their paws on the knobs)
3. Invest in flameless candles – these candles contain a light bulb rather than an open flame, and take the danger out of your pet knocking over a candle. Cats are notorious for starting fires when their tails turn over lit candles
4. Secure young pets away from fire starting hazards when you aren’t home using crates or baby gates.

Visit the American Red Cross Pet Fire safety page for more info!: http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/fire/pet-fire-safety

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call us at 410-529-1664

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What to do before a hurricane hits Parkville Maryland

10/2/2017 (Permalink)

What to do before a hurricane hits Parkville Maryland 10/2/2017

While Maryland doesn’t get as many tropical storms (or tropical storms as Florida) it’s still important to protect your property from damage. Preparation is the best protection against the dangers of a hurricane, here is a list of things to do before a hurricane to protect yourself and your property from flooding or other kinds of damage.

• Listen to NOAA Weather radio for critical information from the National Weather Services
• Check your disaster supplies and replace or restock as needed.
• Bring in anything that can be picked up by the wind (bikes, lawn furniture, flags, toys)
• Close the windows, doors, and hurricane shutters. IF you do not have hurricane shutters, close and board up all windows and doors with plywood.
• Turn off propane tanks and unplug small appliances
• Fill your cars gas tank
• Talk with members of your household and create an evacuation plan. Plan routes to local shelters, register family members with special medical needs as required and make plans for your pets to be cared for.
• Evacuate if advised by authorities. Be careful to avoid flooded roads and washed out bridges
• Because homeowners insurance doesn’t cover flooding. It’s important to have protection from the floods associated with hurricanes, tropical storms, heavy rains and other conditions that impact the us. For more info on flood insurance please call your insurance agent and know that flood insurance takes 30 days to get into effect.
• Make sure your sump pump is working!

We can’t stop disasters but preparing for the worst is what will save you time and money if a hurricane or tropical storm causes damage to your home!

Have Storm or Flood Damage? Call Us Today 410-529-1664

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How to investigate your Rosedale home for Mold

9/13/2017 (Permalink)

If you suspect mold, follow these steps to evaluate your mold problem. Please practice caution; wear personal protective equipment such as gloves, organic face mask and protective glasses. If you discover mold turn off the HVAC system immediately to prevent mold from spreading throughout the home.

Investigate and evaluate moisture and mold problems

• Assess size of moldy area (square feet) –this is the first question all mold removal companies should ask for. If its more than 3x3 you have a more serious problem and it will require an environmental hygeniest to do testing.
• Consider the possibility of hidden mold – there are hundreds of types of mold that only grow behind walls, wallpaper, under carpets, in air duct systems and such.
• Clean up small mold problems and fix moisture problems before they become large problems
• Select remediation manager for medium or large size mold problem – the SERVPRO of Perry Hall White Marsh has a very thorough process to reduce the chances of the mold reoccurring.
• Investigate areas associated with occupant complaints
• Identify source(s) or cause of water or moisture problem(s)
• Note type of water-damaged materials (wallboard, carpet, etc.) – again some types of mold can only grow here and not on other fibers. Do not disturb it, if not handled properly it could spread to other areas of the home.
• Check inside air ducts and air handling unit
• If you feel the mold is too much to handle or are

About Our Mold Remediation Services

SERVPRO of Perry Hall/White Marsh specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 410-529-1664

Home heating fire prevention tips for Rosedale MD

9/11/2017 (Permalink)

Home heating fire prevention tips for Rosedale MD

Heating appliance related fires are the leading cause in fire related deaths and causes of home fires. Some people are very aware of the dangers of home heating appliances and take great care to make sure they are watched after properly – other people think itll never happen to them. Hopefully these statistics will help reinforce the idea of protecting your home against home heating appliance fires.

• Keep all potential sources of fuel like paper, clothing, bedding or rugs at least three feet away from space heaters, stoves, or fireplaces.
• Portable heaters and fireplaces should never be left unattended. Turn off space heaters and make sure any embers in the fireplace are extinguished before going to bed or leaving home.
• If you must use a space heater, place it on a level, hard and nonflammable surface (such as ceramic tile floor), not on rugs or carpets or near bedding or drapes. Keep children and pets away from space heaters.
• When buying a space heater, look for models that shut off automatically if the heater falls over as another safety measure.
• Never use a cooking range or oven to heat your home.
• Keep fire in your fireplace by using a glass or metal fire screen large enough to catch sparks and rolling logs.
• Have wood and coal stoves, fireplaces, chimneys, and furnaces professionally inspected and cleaned once a year.
• Visit www.redcross.org/homefires for more information on how to prevent heating fires.

For more info visit http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/fire/home-fire-preparedness

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call us at 410-529-1664

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Hurricanes and tropical storms what they are and common terminology

9/4/2017 (Permalink)

Hurricanes are strong storms that cause life-and-property threatening hazards such as flooding, storm surge, high wind and tornadoes. Preparation is the best protection against the dangers of a hurricane so it's important to know the difference between a hurricane, tropical storm, hurricane watch, and hurricane warning.

Hurricane and tropical Storm

Tropical Storm: a localized, very intense low-pressure wind system, forming over tropical oceans and with winds of hurricane force. All hurricanes are tropical storms, but not all tropical storms are Hurricanes.

Hurricane: a violent, tropical, cyclonic storm of the western North Atlantic, having wind speeds of or in excess of 72 miles per hour (32 m/sec). The term for hurricane on the west coast of the united states is called a typhoon.

Hurricane: Watch Vs. Warning

Hurricane watch: Conditions are a threat within the 48 hours.

Hurricane warning: Conditions are expected within 36 hours. Complete your preparations and leave the area if directed to do so by authorities.

Hurricane events cause extensive damage to properties. SERVPRO of Perry Hall White Marsh receives on average about 40 calls an hour, following a hurricane event. This call volume is true for all restoration companies so be sure to get on multiple waitlists if your home is flooded after a major weather event. This includes extreme freezing, blizzards and excessive amounts of rain.

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Heating fire statistics you ought to know in White Marsh MD

8/14/2017 (Permalink)

Heating fire statistics for the United States

Heating appliance related fires are the leading cause in fire related deaths and causes of home fires. Some people are very aware of the dangers of home heating appliances and take great care to make sure they are watched after properly – other people think itll never happen to them. Hopefully these statistics will help reinforce the idea of protecting your home against home heating appliance fires.

• Heating fires are the second leading cause of home fires.**
• Fixed and portable space heaters, including wood stoves, are involved in 74 percent of fire-related deaths.**
• Nearly half of American families use alternative heating sources such as space heaters, fireplaces, or wood/coal stoves to stay warm.*
• Each year over 200 people die from carbon monoxide produced by fuel burning appliances in the home including furnaces, ranges, water heaters and room heaters.***
• The number of home fires the American Red Cross has responded to has risen 10% since 2000.*
• Only 26 percent of families have actually developed and practiced a home fire escape plan.*
• Eighty percent of Americans don’t realize that home fires are the single most common disaster across the nation.*
• Having a working smoke alarm reduces one’s chances of dying in a fire by nearly half.**

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call us at 410-529-1664

http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/fire/home-fire-preparedness

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

In Parkville MD, mold can spread through a home in as little as 48 hours.

8/9/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today –410-529-1664

Risks of hidden mold in Parkville MD

8/9/2017 (Permalink)

Hidden mold and undiscovered leaks go hand in hand. Sometimes what you smell or what you see on the surface is only a fraction of what’s really going on. In some cases, indoor mold growth may not be obvious. You may suspect hidden mold if a building smells moldy, but you cannot see the source, or if you know there has been water damage and building occupants are reporting health problems. It is possible that mold maybe growing on the back side of drywall, wallpaper, or paneling. Mold can even be in the ceiling, HVAC or under the carpets and carpet padding. Laminate flooring is especially susceptible to mold because of its ability to trap pools of water beneath the boards.  

Possible locations of hidden mold can be where there is a high concentration of condensation such as  pipe chases and utility tunnels,walls behind furniture,condensate drain pans inside air handling units, porous thermal or acoustic liners inside duct work. Unknown roof leaks can also cause mold and aren’t typically inspected if the roof is above a crawlspace or unused attic.

Some building materials, such as drywall with vinyl wallpaper over it or wood paneling, may act as vapor barriers, trapping moisture underneath their surfaces and thereby providing a moist environment where mold can grow.

Exercise caution when investigating hiding mold and make sure to use PPE. For example, removal of wallpaper can lead to a massive release of spores from mold growing on the underside of the paper. If you believe that you may have a hidden mold problem, you may want to consider testing from an Environmental hygienist and hiring SERVPRO of Perry Hall White Marsh.

About Our Mold Remediation Services

SERVPRO of Perry Hall/White Marsh specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 410-529-1664

Two things you must do to stop water from leaking out of Your Hot Water Heater in your Rosedale Maryland home.

8/8/2017 (Permalink)

Two things you must do to stop water from leaking out of Your Hot Water Heater in your Rosedale Maryland home.

If your hot water heater is leaking, and your reading this blog right now, chances are you have no idea what to do and have a whole mess of water hanging out in your home right now. We’re going to get you started before you call your certified water damage team and your plumber.

Cut the power to the hot water heater that is leaking

The first thing you should do when you find a hot water leak is turn off the power source leading to the water heater. If you have a gas water heater, find your thermostat. You should see a little knob with three settings: ON, OFF and PILOT. Switch it to OFF or PILOT to shut off the gas and make the heater safe to work on. If you have an electric water heater, go to your breaker panel and find the breaker labeled “Water Heater”. Turn it off to cut the power to your unit.

Shut off the water to stop the leak from expanding

Time to turn off the water, this part is easy. First, you’ll need to find the cold water line leading to your water heater. There should be a valve on the line – turn it to the right until it closes. This will cut off the water and allow you to move on to the next step: calling your hot water heater company, and calling your water damage clean up team.  If you’re located in the Baltimore county area, then call SERVPRO of Perry Hall White Marsh – we will set you up with a plumber. Then call your insurance if you’d like to put in a claim or wait till we arrive if you’d like to decide later.

ABOUT SERVPRO OF PERRY HALL WHITE MARSH:

SERVPRO of Perry Hall White Marsh has been serving the Baltimore metro area since 2001. We are family owned and operated, accepted by all insurance companies and are certified in Mold, Fire, and water damage clean up for residential and commercial properties. Give us a call at 410-529-1664 if you'd like us to clean up your home after a hot water heater leak.

What to do after a Tornado hits

8/7/2017 (Permalink)

What to do after a tornado. 8/7/2017

The tornado has passed. If your home or anywhere in your neighborhood has been damaged by the twister, please be careful and follow the following precautions:

? Continue listening to local news or a NOAA Weather Radio for updated information and instructions. ? If you are away from home, return only when authorities say it is safe to do so.

? Wear long pants, a long-sleeved shirt and sturdy shoes when examining your walls, doors, staircases and windows for damage.

? Watch out for fallen power lines or broken gas lines and report them to the utility company immediately.

? Stay out of damaged buildings.

? Use battery-powered flashlights when examining buildings—do NOT use candles.

? If you smell gas or hear a blowing or hissing noise, open a window and get everyone out of the building quickly and call the gas company or fire department.

? Take pictures of damage, both of the building and its contents, for insurance claims.

? Use the telephone only for emergency calls.

? Keep all of your animals under your direct control.

? Clean up spilled medications, bleaches, gasoline or other flammable liquids that could become a fire hazard.

? Check for injuries. If you are trained, provide first aid to persons in need until emergency responders arrive.

Have Storm or Flood Damage? Call Us Today 410-529-1664

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage Timeline: What happens to your Nottingham Maryland home after a water damage.

7/11/2017 (Permalink)

When you are dealing with water damage, immediate action is crucial. More often than not, homeowners choose to haphazardly clean up water damage, or do not even notice the water damage until days after the water entered their home. We are going to tell you what happens to your home from the minute a water damage occurs, to a weeks after the incident.

Water Damage Timeline:

WITHIN MINUTES OF THE WATER DAMAGE

1. Water quickly spreads throughout your property, saturating everything in its path


2. Water is absorbed into walls, floors, upholstery, and belongings


3. Furniture finishes may bleed, causing staining to carpets


4. Photographs, books, and other paper goods start to swell and warp 

HOURS 1-24 AFTER THE WATER ENTERS THE HOME

• Drywall begins to swell and break down


• Metal surfaces begin to tarnish


• A Musty odor appears

48 HOURS TO 1 WEEK AFTER THE WATER DAMAGE

• Mold and mildew may grow and spread


• Doors, windows, and studs swell and warp


• Furniture warps and show signs of mold


• Paint begins to blister


• Wood flooring swells and warps

MORE THAN 1 WEEK AFTER THE WATER DAMAGE

• Restoration time and cost increase dramatically; replacing contaminated and structural rebuilding may be extensive


• Structural safety, mold growth, and bio hazard contaminants pose serious risk to occupants 

Always always ALWAYS! Address water damage the moment it occurs, and always use qualified IICRC professionals. Use a house sitter when going out of town, and always check your elderly families home periodically to save them the hassle of dealing with a dramatic water damage.

Fire Damage Prevention tips for Kitchen and Grill fires

7/10/2017 (Permalink)

Here are some tips for preventing a fire while you are operating cooking equipment

1. Never leave cooking food unattended.
2. Stay in the kitchen when you are frying, grilling, or broiling food. If you must leave the kitchen for even a short period of time, turn off the stove.
3. If you are simmering, baking, boiling, or roasting food, check it regularly, remain in the home while food is cooking, and use a timer to remind yourself that the stove or oven is on.
4. Avoid wearing loose clothing or dangling sleeves while cooking.
5. Keep kids away from cooking areas by enforcing a "kid-free zone" of three feet around the stove.
6. Keep anything that can catch on fire—pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from your stove top and oven or any other appliance in the kitchen that generates heat.
7. Clean cooking surfaces on a regular basis to prevent grease buildup.
8. Consider purchasing a fire extinguisher to keep in your kitchen. Contact your local fire department to take training on the proper use of extinguishers.
9. Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.
10. Smoke alarms save lives. Install a smoke alarm near your kitchen, on each level of your home, near sleeping areas, and inside and outside bedrooms if you sleep with doors closed. Use the test button to check it each month. Replace all batteries at least once a year.

Visit www.redcross.org/homefires for more information on how to prevent cooking fires.

http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/fire/home-fire-preparedness

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call us at 410-529-1664

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What to do if a tornado is threatening in Kingsville MD

7/3/2017 (Permalink)

What to do if a tornado is threatening in Kingsville md

• The safest place to be is an underground shelter, basement or safe room.


• If no underground shelter or safe room is available, a small, windowless interior room or hallway on the lowest level of a sturdy building is the safest alternative


• Mobile homes are not safe during tornadoes or other severe winds. Do not seek shelter in a hallway or bathroom of a mobile home.


• If you have access to a sturdy shelter or a vehicle, abandon your mobile home immediately.


• Go to the nearest sturdy building or shelter immediately, using your seat belt if driving.


• Do not wait until you see the tornado.

If you are caught outdoors, seek shelter in a basement, shelter or sturdy building. If you cannot quickly walk to a shelter:  Immediately get into a vehicle, buckle your seat belt and try to drive to the closest sturdy shelter.

• If flying debris occurs while you are driving, pull over and park. Now you have the following options as a last resort: Stay in the car with the seat belt on. Put your head down below the windows, covering with your hands and a blanket if possible.


• If you can safely get noticeably lower than the level of the roadway, exit your car and lie in that area, covering your head with your hands.


• Your choice should be driven by your specific circumstances.

Have Storm or Flood Damage? Call Us Today 410-529-1664

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Moores Orchard MD Residents: Follow These Mold Safety Tips If You Suspect Mold

6/14/2017 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Perry Hall/White Marsh for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Perry Hall/White Marsh specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 410-529-1664

Cooking fire Statistics you ought to know Parkville MD

6/12/2017 (Permalink)

Cooking fires are very common and often times fatal. We’ve all been in the position of feeling like we’ve lost control of the stove for most of us it doesn’t get to serious but it causes 1/3 of all structure fires in the United States. Here are some cooking fire statistics to consider.

1. Cooking fires are the number one cause of home fires and home fire injuries.**
2. Home fires are more likely to start in the kitchen than any other room in your home.***
3. Unattended cooking causes nearly 90 percent of all kitchen fires.**
4. Cooking was the cause of 36% of all structure fires in 2002.**
5. The number of home fires the American Red Cross has responded to has risen 10% since 2000.*
6. Every two and a half hours someone is killed in a home fire. In a typical year, 20,000 people are injured in home fires.**
7. Having a working smoke alarm reduces one’s chances of dying in a fire by nearly half.**

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? CALL US AT 410-529-1664

Reference and more reading

http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/fire/home-fire-preparedness

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What to do to prepare for a tornado that may be in Kingsville md

6/5/2017 (Permalink)

What to do to prepare for a tornado that may be in Kingsville MD

• During any storm, listen to local news or a NOAA Weather Radio to stay informed about watches and warnings.


• Know your community’s warning system. Communities have different ways of warning residents about tornadoes, with many having sirens intended for outdoor warning purposes.


• Pick a safe room in your home where household members and pets may gather during a tornado. This should be a basement, storm cellar or an interior room on the lowest floor with no windows.


• Practice periodic tornado drills so that everyone knows what to do if a tornado is approaching.


• Consider having your safe room reinforced. Plans for reinforcing an interior room to provide better protection can be found on the FEMA Web site at http://www.fema.gov/ plan/prevent/rms/rmsp453.shtm.


• Prepare for high winds by removing diseased and damaged limbs from trees.


• Move or secure lawn furniture, trash cans, hanging plants or anything else that can be picked up by the wind and become a projectile.

Watch for tornado danger signs:

• Dark, often greenish clouds—a phenomenon caused by hail


• Wall cloud—an isolated lowering of the base of a thunderstorm


• Cloud of debris


• Large hail


• Funnel cloud—a visible rotating extension of the cloud base


• Roaring noise

Have Storm or Flood Damage? Call Us Today 410-529-1664

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Important Tips on Disaster Safety from the International Code Council for Commercial and Property Managers

5/15/2017 (Permalink)

May is National Building Safety Month. Building Safety Month is an opportunity to education insurance and commercial property professionals as well as the general public on “what it takes to create safe, resilient, affordable and energy efficient homes and buildings,” according to the ICC website. The theme for  this week is managing natural disasters!

Here are some life and property saving tips on Disaster Safety and Mitigation from the ICC!

• If you live in a high wind or hurricane prone area and do not have tested and code approved shutters for protection from windborne debris, consider temporarily protecting your doors and windows by mounting with exterior grade 7/16" minimum thickness plywood and fastening it into place. Go to http://flash.org/peril_inside.php?id=108 to learn how.
• Consider buidling or retrofitting to create a tornado safe room in your business. Follow ICC/NSSA 500 standard for detailed construction information and how to achieve the highest level of protection for your business or tenants.
• In Wildfire prone areas, remove fine (dead grass, leaves, etc.) within 30 feet of a building to create a survivable space in case of a wildfire. Be sure to remove dry leaf and pine litters from roofs, rain gutters, decks and walkways.
• Flooded roads could have significant damage hidden by flood waters. Never drive through floodwaters or on flooded roads. Do not attempt to cross a flowing stream. Remember it only takes 6 inches of water to sweep you off your feet and 2 feet to move an SUV sized vehicle.

Reasons how mold got into your White Marsh basement

5/10/2017 (Permalink)

While mold occurs naturally in the outdoors, it needs excessive moisture to survive indoors. That’s why mold is problem when there is a water damage, high levels of humidity or dampness. Here is a guide on where to find sources of moisture-causing mold.

Common Source of excessive mold-causing moisture:

• Flooding from storms coming from outside
• Sump pump overflow
• Roof leaks from damaged roofs, ice dams or blocked gutters
• Rain from storms through window frames, exterior walls, or doors
• Leaking pipes
• sewer back-ups or overflows
• Damp basements due to high water table or badly managed water drainage
• Condensation on cold surfaces

Then mold needs these 3 main factors to thrive and survive!

1. High Relative humidity
2. Warm or temperate temperature
3. Poor ventilation

Mold is easier to prevent than it is to clean so keeping a watch on common sources of mold and maintaining a dry, ventilated home and drying homes from water damage within 24 hours of the incidence is the best way to prevent mold from happening in the first place. If you have a mold problem and you would like information about how to get it professionally cleaned, please call us and we will direct you on where to get your mold tested.

About Our Mold Remediation Services

SERVPRO of Perry Hall/White Marsh specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 410-529-1664

Ice maker leaks - what causes them and how to prevent it from happening in your Fullerton Maryland Home.

5/9/2017 (Permalink)

Ice maker leaks are common and often go unnoticed. These slow leaks damage both the wall, flooring, and lower levels of homes which can lead to decay. You may have an ice maker but no signs of leaks. Keep on reading, we’re going to give you some advice on how to detect leaks and how to prevent them from happening.

When an ice maker is added to an existing home, the installer will use an "ice maker valve," a small metal saddle secured to a cold water pipe near the refrigerator, with a small clear plastic pipe for the water to feed into the ice maker. The plastic tubing will most likely be the cause of an ice maker leak. Pinholes form in the tubing go unnoticed during installation and remain unnoticed for years, hidden behind the refrigerator. Over a long period of time, hundreds of gallons of water seeping from the tubing can lead to serious structural decay and damage to the wall and floor systems around the refrigerator. You can detect this if you have a water bill, by seeing if it suddenly increases without any reason why. Or by periodically checking behind the fridge…this is hard to do though depending on where your fridge is located.

Modern homes usually have a shut-off valve installed in a wall panel behind the refrigerator where soft copper tubing is used to connect the valve to the refrigerator. Pinhole leaks or fractures of copper tubing are possible, but not as likely as in the plastic tubing. If your home is not modern, use the copper tubing for connection and install a battery operated flood alarm. Doing this before a problem occurs will reduce your risk for a costly water damage in the future.

About SERVPRO of Perry Hall/ White Marsh

SERVPRO of Perry Hall/ White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Continue: 4 Things to do in 4 Hours of Discovering your Wet Basement

SERVPRO's Water Damage Repair Process

Nottingham MD, this is how you protect your pets in a Fire!

5/8/2017 (Permalink)

Pets are often lost in a fire. Save your pets and consider these tips for when leaving your home

1. Keep pets near entrances when away from home.
2. Keep collars on pets and leashes at the ready in case fire fighters need to rescue your pet
3. When leaving pets home alone, keep them in areas or rooms near entrances where fire fighters can easily find them
4. Save rescuers time by affixing a pet alert window cling and write down the number of pets inside your house and attach the static cling to a front window. Make sure number of pets are listed

Were these tips helpful? Check out some other tips on our website about what to do after a fire occurs in your home, and checkout our fire section of our blog!

Fire Damage Emergency Tips

http://www.SERVPROperryhallwhitemarsh.com/fire-damage-tips

Fire blog

http://www.SERVPROperryhallwhitemarsh.com/blog/fire-smoke-damage-restoration

http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/fire/pet-fire-safety

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call us at 410-529-1664

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How to Recognize National Building Safety Month with your Rosedale MD business

5/4/2017 (Permalink)

How to Recognize National Building Safety Month with your Rosedale MD business

Building safety month is a 37 year initiative of the International Code Council (ICC). Building Safety Month is an opportunity to education insurance and commercial property professionals as well as the general public on “what it takes to create safe, resilient, affordable and energy efficient homes and buildings,” according to the ICC website.

The theme for 2017 is Code Officials – partnered in community safety and economic growth. The theme highlights managing disasters – especially natural disasters in week 3 of this year’s campaign!

Some topics and tips shared during National Building Safety month include Disaster Safety and Mitigation, as well as Fire Safety and Awareness.

Celebrate National Building Safety Month by practicing your fire escape route for your business location. Learning how to use fire extinguishers and going over safe places to go in the event of a tornado or earthquake.

Another way to recognize this month of Safety awareness  is by scheduling to have an emergency ready profile made of your Rosedale/Rossville Business! SERVPRO Emergency Ready Profiles are made for free by a SERVPRO of Perry Hall White Marsh employee – it includes all the emergency shut offs, your own list of contractors and a floor lay out of your entire unit. With this plan you will be so much closer to having your business be Red Cross Ready as SERVPRO is a national sponsor of the Ready Rating program.

For an ERP or more tips on how to recognize National Building Safety Month please give us a call at 410-529-1664.

About SERVPRO of Perry Hall White Marsh

When fire or water damage puts your business on the line, you need the very best to help you stay afloat. That’s why knowing SERVPRO of Perry Hall White Marsh is important for business owners in the Baltimore metro area. We have been an operating franchise since 2001, we are accepted by all insurance companies and we are a leader in giving control back to business owners. Being a part of a system of over 1,700 other franchises, it means we will never let you down when you need help the most. For Fire, water, mold and sewer back up cleaning please give SERVPRO of Perry Hall/White Marsh a call at 410-529-1664.

Tornado damage: Tornado Terminology

5/1/2017 (Permalink)

Tornadoes in Perry Hall White Marsh

A tornado is a violently rotating column of air extending from the base of a thunderstorm down to the ground. Tornado intensities are classified on the Fujita Scale with ratings between F0 (weakest) to F5 (strongest). They are capable of completely destroying wellmade structures, uprooting trees and hurling objects through the air like deadly missiles. Although severe tornadoes are more common in the Plains States, tornadoes have been reported in every state

Tornado Watch

• Tornadoes are possible in and near the watch area. Review and
• discuss your emergency plans, and check supplies and your safe
• Be ready to act quickly if a warning is issued or you suspect a
• tornado is approaching. Acting early helps to save lives!

Tornado Warning

• A tornado has been sighted or indicated by weather radar. Tornado
• warnings indicate imminent danger to life and property. Go
• immediately underground to a basement, storm cellar or an interior
• room (closet, hallway or bathroom).

What to do if you see mold in your Perry Hall Home

4/12/2017 (Permalink)

If you see or smell mold in home, the most important step is to locate the source of moisture and make repairs to stop them. Cleaning only the mold without fixing the problem, the mold will recur and may not be as easy to find (it is a living breathing organism).

Places to inspect for moisture if mold is present in home:

• Foundation


• Pipes


• Leaking roof

IF you do not see mold but only smell it, it may be growing behind previously water damaged walls carpet or wallpaper. Resulting in more extensive mold damage. Once the moisture source has been fixed, you need to decide if removing the mold requires a professional.

If the mold is from a sewage back up, other contaminated water such as a water damage left for an unknown amount of time –it is best if you contact a professional.

IF you see mold in more than one area in one room, or on walls, carpet or ceiling it is best to call a professional, check out our mold gallery photos and before and after pictures to get an idea of what professionals are called in to clean up. You’ll see some examples where the mold isn’t visible and others where it is very VERY visible.

About Our Mold Remediation Services

SERVPRO of Perry Hall/White Marsh specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 410-529-1664

Toilet: Flooding caused by clogged toilet in Nottingham, MD USA.

4/12/2017 (Permalink)

Toilet: Flooding caused by clogged toilet

1/3 of toilet related flood damages are caused from a clogged or overflowing toilet. A toilet can be clogged or blocked from impassible things being flushed down the toilet by anything other than toilet paper and human waste. (However if it’s happening to many toilets more than once then it might be a plumbing problem or a sewer back up). Here are a few basic steps to keep everything under control until the plumber arrives, and then your water restoration team if the flood is significant

A few basic steps can keep the situation under control until a plumber arrives.

1. Locate your water shut off valve near the base of your toilet. Turn the valve until the water shuts off to prevent additional overflow. If your toilet does not have one, open the tank and rig the float to stay in its position and not let any more water fill the tank. Do not do this barefood, or with open cuts on your body. Always wear Personal Protection Equipment (PPE)
2. While wearing PPE, Remove water using towels to clean up a small amount or a Shop-Vac to help with larger spills or to soak water out of carpet and other fabrics. Be sure to wash and disinfect all surfaces that were dampened by the toilet water.
3. If its clogged, grab a toilet plunger and try plunging it free. A sink plunger could work if you do not have a toilet plunger, but it likely won’t be as effective. You can also try using a plumbing snake if you have one accessible.
4. If you know there’s a foreign object preventing the toilet from flushing, get some rubber gloves and try to remove it.
5. If you have NO idea what’s causing it, just keep water contained until plumber arrives. SERVPRO of Perry Hall white Marsh can refer a plumber to you if you need one.

To prevent future clogs:

• Try using less toilet paper. If you need to use more, flush multiple times.
• Never flush feminine products down the toilet. Even if the products claim to be flushable, always throw them in the nearest trash receptacle.
• Keep the counter space around the toilet and the back of the tank clear of small objects that could easily fall in. Smaller objects might fall in without notice and be accidentally flushed, which could create a clog. By keeping the space around the toilet, you decrease the chance of this happening.

If water did get into lower levels, wick up the walls, or spread throughout the house then you need to have it professionally cleaned by a certified professional to prevent mold, and to save on re-building cost.

ABOUT SERVPRO OF PERRY HALL WHITE MARSH:

SERVPRO of Perry Hall/ White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When you have a water damage, don't leave your property to chance. Call SERVPRO of Perry Hall White Marsh. We are certified in Water damage, biohazard clean up and mold remediations. We also accept all insurance companies.   Call 410-529-1664 for more details.

Sump Pump Failure or Malfuction: why your Parkville Maryland basement flooded and 3 tips for preventing it next time.

4/12/2017 (Permalink)

Sump Pump Failure or Malfuction: why it flooded your Parkville Maryland basement.

To put it simply, you know your sump pump is failing to operate properly when water gets where it shouldn’t. Sump pumps are used to remove water that has accumulated in a water-collecting sump basin, commonly found in the basement of homes. This is why Sump Pumps work hard during heavy rains and during snowmelt. SERVPRO of Perry Hall White Marsh is going to tell you about the ideal sump pump for flood prevention and 3 tips for preventing Sump Pump failure and malfunction.

The Ideal Sump Pump

The best primary sump pumps are high capacity, cast iron models, with a battery backup and a secondary pump. The most common issues with sump pumps that fail to operate properly is power outage or being overwhelmed with a high volume of water. Sometimes a single pump isn’t enough to handle large amounts of water, especially during periods of heavy rain when your power is most likely to go out.

Make sure you have a drain tile or gravel surround that’s installed along the perimeter of your basement. This drain tile works to collect ground water from around your foundation and funnels it into the sump pump. Older homes may have a French Drain that operates in the same fashion as a drain tile or gravel surround. Not having this channel at all is an obvious issue, but it could also be clogged or sitting at an angle that cannot properly route water where it needs to go.

Check for debris in your pump. If your sump pit doesn’t have a solid lid, it will inevitably fill with debris and dirt, clogging your unit. If your pump or any of its mechanical parts are exposed to substantial debris, your system will fail to run properly or shut down altogether. If switches become jammed due to dirt buildup, they may get stuck in the “on” position regardless of the inner water levels of your pit, which will cause your unit to run nonstop.

Discharge lines that are clogged or frozen will shut down your system as well. If you’re experiencing frozen lines, it’s best to contact a professional for repair and installment of preventative maintenance fluids and guards.

SERVPRO of Perry Hall was founded in 2001, and is located in Rosedale, Maryland. We specialize in Fire water and storm clean up and we also remediate mold. Call us at 410-529-1664 if you need help with water clean up from your sump pump failure In your Baltimore county basement

6 Statistics you may not know about Children and home fires

4/10/2017 (Permalink)

Call SERVPRO of Perry Hall White Marsh if you experience a fire in the baltimore county area.

6 Statistics you may not know about Children and home fires

Every year children are involved in countless of fires; fires started by children is the leading cause of death in fire-toddler deaths. Here are some statistics that may shock you, provided by the American Red Cross.

1. Children under the age of five are twice as likely to die in a home fire than the rest of the population, and child-playing fires are the leading cause of fire deaths among preschoolers.


2. About 300 people per year are killed and $280 million in property is destroyed in fires attributed to children playing with fire.


3. Just over half of child-playing fires in the home start in a bedroom, and bedding material is most often the first item ignited.


4. About two out of every three child-playing fires – and three out of every four associated deaths and injuries – involve matches or lighters.


5. Children also start fires by playing with candles, fireworks, stoves, and cigarettes.


6. Only twenty-six percent of families have actually developed and practiced a home fire escape plan

Visit http://www.redcross.org/news/article/Help-Prevent-Kitchen-Fires-by-Following-Safety-Tips-with-Kids for more tips!

Knowledge is power, and preventing and preparing these incidents starts with having working smoke alarms, practicing a fire escape plan and keeping children away from flammable objects and appliances.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call us at 410-529-1664

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How to prepare children for a fire home emergency in Parkville MD

3/20/2017 (Permalink)

How to prepare children for a fire home emergency in Parkville MD, a blog by SERVPRO of Perry Hall White Marsh. Call 410-529-1664 for fire clean up.

Do you know how to prepare children for a fire home emergency in Parkville MD? Every year children are involved in countless of fires, and they are most likely to die in a fire. Teaching kids at the earliest age about fire safety and keeping them away from dangerous things is the best way to protect them from starting a fire. Here are some tips to get you started, these tips have been provided by the American Red Cross.

1. Keep matches, lighters and other ignitable substances in a secured location out of the reach of children, and only use lighters with child-resistant features.


2. Practice your home fire escape plan with your children several times a year. Also practice stop, drop and roll and low crawling.


3. Familiarize children with the sound of your smoke alarm and what to do when they hear it.


4. Teach your children not to be scared of firefighters. Take them to your local fire department to meet them and learn about fire safety.


5. Teach your children to tell you or a responsible adult when they find matches or lighters at home or school.


6. Smoke alarms save lives. Install a smoke alarm near your kitchen, on each level of your home, near sleeping areas, and inside and outside bedrooms if you sleep with doors closed. Use the test button to check it each month. Replace all batteries at least once a year. Having a working

smoke alarm reduces the risk of dying in a home fire by nearly half.

You can’t plan for every disaster but you can prepare for them, help your kids by preparing them and teaching them about fire prevention and safety.

Visit www.redcross.org/homefires for more information on children and fire safety.

And American Red Cross “Fire Safety for Kids” page

http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/fire/fire-safety-for-kids

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today -410-529-1664

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Winter ready checklist for Winter Storms in Loch Raven Maryland

3/14/2017 (Permalink)

Winter Storm Safety Checklist 3/13/2017

Know your Winter Storm terminology so you can gauge your plans and preparations before a winter event.  Here is some key winter storm terminology you may hear on the news or on the radio:

Winter storm outlook: The potential forecast

Winter storm conditions are possible within the next 2-5 days. This is the best time to get a shovel, bread, and eggs if necessary

Winter Weather Advisory: Inconvenient but not life threatening

Winter conditions are expected to cause significant inconveniences and may be hazardous. When caution is used, these situations should not be life threatening.

If a winter advisory is in effect, consider preparing for your morning commute by waking up early to clear car and driveway and get gas the night before it happens.

Winter storm watch: 36-48 hour notice of potential storm

Winter storm conditions are possible within the next 36-48 hours. People in a watch area should review their winter storm plans and stay informed about weather conditions. If you haven’t prepared for the storm, it’s time to get to the grocery store to buy shovels, bread, eggs and a water supply.  Get Generator ready if available.

Winter storm warning: Storm is beginning or will begin in 24 hours

Life threatening sever winter conditions have begun or will begin within 24 hours. People in a warning area should take precautions immediately.

Winter weather is never convenient and can be unsafe but being prepared can help homeowners protect their home and make life easier when these weather events happen. If you experience a flood, sewage back up or a puff-back please call SERVPRO of Perry Hall White Marsh, we will come out once the storm is over and all roads are clear to your home from our shop.

Items to take with you when returning home after a hurricane:

3/14/2017 (Permalink)

Items to take with you when returning home after a hurricane:

Items to Take When Returning Home:

• Government-issued photo ID and proof of address


• Important phone numbers


• Bottled water and non-perishable foods


• First aid kit


• Cleanser/ hand cleaning gel for personal use


• Hygiene products and toilet paper


• Insect repellent and sunscreen


• Long sleeved shirts, long pants, sturdy waterproof boots and work gloves


• Flashlight, portable radio and extra batteries


• Cameras for photos of damage for insurance claims

Have Storm or Flood Damage? Call Us Today 410-529-1664

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring your Rosedale Commercial Property After a Water Damage Event

3/3/2017 (Permalink)

Flooding and water damage events at Baltimore county commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Perry Hall/White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

http://www.SERVPROperryhallwhitemarsh.com/commercial-restoration-cleaning

http://www.SERVPROperryhallwhitemarsh.com/restoration-training-certifications

Supplies needed for a winter storm warning in Perry Hall Maryland

2/28/2017 (Permalink)

SERVPRO of Perry hall wants you and your family to be prepared for winter storms in Perry Hall. Here is a basic list of supplies you will need based upon the Red Cross Ready Winter storm checklist

• Water and food – 3 day supply; one gallon of water for each person per day and non-perishable easy to prepare food for 3 days.
• Working Flashlights with batteries
• Battery powered hand-crank radio
• First aid kit
• Extra batteries
• Medications (7 day supply) with medication list and pertinent medical information
• Copies of personal documents (proof of address, deed/lease to home, passports, birth certificates, insurance policies, medication list)
• Cell phone with chargers
• Family emergency contact info
• Extra cash (no power, no ATM or credit card)
• Baby supplies: diapers, bottles, formula, baby food.
• Pet Supplies (collar, leash, ID, food, Carrier, Bowl
• Tools/supplies for securing home
• Sand/rock salt or non -clumping kitty litter
• Warm coats, gloves or mittens. Hats boots and extra blankets: must be enough for everyone in household.
• Ample alternative heat methods such as fireplace or wood stoves

For more info on what you need to prepare please visit the American Red Cross Website.

Have Storm or Flood Damage? Call Us Today 410-529-1664

What to do if there may be a tornado in Kingsville MD

2/28/2017 (Permalink)

SERVPRO of Perry Hall White Marsh does Storm damage clean up - call now to start the process 410-529-1664

What to do to prepare for a tornado that may be in Kingsville md 6/5/2017

• During any storm, listen to local news or a NOAA Weather Radio to stay informed about watches and warnings.


• Know your community’s warning system. Communities have different ways of warning residents about tornadoes, with many having sirens intended for outdoor warning purposes.


• Pick a safe room in your home where household members and pets may gather during a tornado. This should be a basement, storm cellar or an interior room on the lowest floor with no windows.


• Practice periodic tornado drills so that everyone knows what to do if a tornado is approaching.


• Consider having your safe room reinforced. Plans for reinforcing an interior room to provide better protection can be found on the FEMA Web site at http://www.fema.gov/ plan/prevent/rms/rmsp453.shtm.


• Prepare for high winds by removing diseased and damaged limbs from trees.


• Move or secure lawn furniture, trash cans, hanging plants or anything else that can be picked up by the wind and become a projectile.

Watch for tornado danger signs:

• Dark, often greenish clouds—a phenomenon caused by hail


• Wall cloud—an isolated lowering of the base of a thunderstorm


• Cloud of debris


• Large hail


• Funnel cloud—a visible rotating extension of the cloud base


• Roaring noise

Have Storm or Flood Damage? Call Us Today 410-529-1664

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Cooking Fire Statistics

2/24/2017 (Permalink)

Whether its cooking on the grill, deep frying a turkey, or simply making a weeknight dinner Cooking fires are the leading cause of fires and fire-related injuries in the US.

The National Fire Protection association (NFPA) reports that fire departments report 357,000 home fires each year. 45% of these fires are from cooking – That’s almost half of all fires!. These fires cause hundreds of deaths, thousands of injuries, and not to mention 6.9 billion dollars worth of damage every year.

 Causes of Cooking related fires

• Unattended cooking equipment
• Abandoned or discarded material or product
• Heat source too close to combustibles
• Unclassified misuse of material
• Unintentionally turned on or not turned off
• Unclassified factor
• Failure to clean

SERVPRO of Perry Hall White Marsh want you to stay safe. If you do experience a fire or water damage they will help make it “Like it never even happened”

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall White Marsh has been doing fire, water and smoke clean up in the Baltimore county region since 2001. We are accepted by all insurance companies and our number is 410-529-1664

Preparing your Home for a Flood in White Marsh

2/17/2017 (Permalink)

Call SERVPRO of Perry Hall/White Marsh if you experience fire or water damage from a storm. 410-529-1664

Flooding can happen fast in many environments. Given the numerous bodies of water in the Chesapeake region, it is important that residents near the Patapsco and gunpowder river regions are well prepared. Here is a list of things the American Red Cross recommends having set aside so your family can be ready for a flood evacuation.

• Water - 3+  day supply per person


• Food- 3+ day supply of non-perishable, easy to prepare food


• Flashlight


• Battery powered or hand crank radios


• Extra batteries


• first aid kit


• medications (7 day supply) and medical items, hearing aids with extra batteries, glasses, contact lenses, syringes, cane)


• Multi-purpose tool


• sanitation/personal hygiene items


• copies of personal documents (medications list and pertinent medical info, deed/lease to home, birth certificates, insurance policies)


• cell phones with chargers


• family and emergency contact information


• extra cash


• emergency blanket


• map of the area


• baby supplies (bottles, formula, baby food, diapers)


• pet supplies (collar, leash, id, food, carrier,bowl)


• tools/supplies for securing your home


• extra set of car keys and house keys 


• extra clothing, hat and sturdy shoes


• rain gear


• insect repellent and sunscreen


• camera for photos of damage

Holiday Fire Safety Precautions

2/17/2017 (Permalink)

Did you know December is the peak time of year for home fires? The American red cross offers the following safety tips to help greatly reduce the risk of fire in your Parkville home or business

• Place Christmas trees, candles, and other holiday decorations at least 3 feet away from heat sources like fireplaces, portable heaters, radiators, heat vents, and candles.


• make sure that light strings and other holiday decorations are in good condition. do not use anything with frayed electrical cords, and always follow the manufacturer's instructions.


• Always unplug tree and holiday lights before leaving the property or going to bed.


• Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed.


• Use only sturdy tree stands designed not to tip over. Keep curious pets and children away from Christmas trees. 


• Keep anything that can catch on fire-pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains - away from your stove top.


• Designate one person to walk around your property to ensure all candles and smoking materials are extinguished after guests leave.

At SERVPRO of Perry Hall/White Marsh we Wish you a safe and Happy Holiday Season!

Advantages of a SERVPRO Emergency Ready Profile

2/17/2017 (Permalink)

No one ever plans for a disaster, but you can always prepare for it. Did you know 50% of businesses never reopen following a disaster? Preparation is key to making it through any size disaster whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your Rosedale business is inactive and get you back in the building following a disaster. 

Advantages of the SERVPRO emergency Ready Profile

• A no cost assessment of your facility
• a concise profile document containing only the critical information needed in the event of an emergency
• a guide to help you get back into your building following a disaster
• establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider
• identification of the line of command for authorizing work to begin
• provides facility details such as shut-off valve locations, priority areas, and priority contact information

Types of water: Water Damage Clean-up

2/17/2017 (Permalink)

When your home or business suffers from a storm, its critical to know the difference between different levels of contaminated water. There are 3 classes of water, Clean, Gray and Black.

Clean water: Clean water is water from a broken pipe, water from a hot water heater, or sink. 

Gray water: Water that is slightly contaminated, such as water from a clean water source that leaked through a ceiling, or clean water that was left untreated. Gray water has bacteria and other contaminates beginning to grow.

Black water:  is water that is highly contaminated, filled with fungi, bacteria, chemicals, viruses and more. Black water is typically caused by sewage damage, flooding, or any type of natural disaster. Black water should never be handled by the homeowner and should always be handled by a trained certified professional.

Precautions to take before help arrives to clean up your clean water water damage

2/17/2017 (Permalink)

When your home or business suffers from a storm, its critical to know the difference between different levels of contaminated water. There are 3 classes of water, Clean, Gray and Black.

Clean water: Clean water is water from a broken pipe, water from a hot water heater, or sink. The time frame for a clean water water damage is limited as if it sits for longer than 24 hours it is then considered gray water. 

Here is a list of precautions to take to protect your personal belongings from a clean source water damage until help arrives.

•  Shut off the water source if possible or contact a qualified professional to do so.


• Turn off the circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electric shock


• Remove as much excess water as possible by mopping and blotting


• remove and prop up wet upholstery cushions to allow a more even drying.


• move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place


• Do not leave books, newspapers, magazines or other colored items on wet carpet as they may cause staining


• Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner


• Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

When you have a water damage, don't leave your property to chance. Call SERVPRO of Perry Hall White Marsh. We are certified in Water damage, biohazard clean up and mold remediations. We also accept all insurance companies.   Call 410-529-1664 for more details.

Contaminated Water Damage Clean up precautions for flooded basements

2/17/2017 (Permalink)

Here is a guide on what to do if you have a flood damage from a contaminated water source also known as gray or black water. When your home or business suffers from a flood, its important to know what type of water contamination you have so you can make decisions and take precautions for salvaging your belongings while staying safe until help arrives:

Gray water: Water that is slightly contaminated, such as water from a clean water source that leaked through a ceiling, or clean water that was left untreated. Gray water has bacteria and other contaminates beginning to grow.

Black water:  is water that is highly contaminated, filled with fungi, bacteria, chemicals, viruses and more. Black water is typically caused by sewage damage, flooding, or any type of natural disaster. Black water should never be handled by the homeowner and should always be handled by a trained certified professional.

What to do until help arrives:

• avoid all contat with sewage, and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items


• do not walk through contaminated areas, as you could spread damage to unaffected areas


• do not turn on the HVAC system if there is a possibility of spreading contaminated air


• do not use household fans to dry the structure; air flow could spread to contaminants


• discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don't leave your property to chance. Call SERVPRO of Perry Hall White Marsh. We are certified in Water damage, biohazard clean up and mold remediations. We also accept all insurance companies.   Call 410-529-1664 for more details.

Smoke Alarms: what you need to know and how to maintain

2/14/2017 (Permalink)

Smoke alarms - save lives when properly installed. Here is a basic checklist of how to use smoke alarms to protect your loved ones, and property and businesses.

1. In homes, smoke alarms should be in every bedroom, on every level - including the basement.

2. In the office and commercial environments, check your state requirements or contact your local fire marshal to help ensure all codes are met.

3. Test smoke alarms monthly with the test button. IF you have smoke alarms with non-replaceable batteries need the entire alarm changed every 10 years, and the unit replaced every 10 years. IF the battery chirps signaling a low battery, change batteries immediately and test it again. 

4. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFBA).

5. Hard-wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is just detected in one area.

6. If you need help installing, testing or changing batteries in smoke alarms, contact a friend, family member or your local fire department, an electrician, or the American Red Cross.

7. Make sure your business and home has in place a fire emergency plan with meeting spot (place to meet if a fire occurs) and conduct regular fire drills.

SERVPRO of Perry Hall White Marsh Fire clean up

2/13/2017 (Permalink)

SERVPRO Franchise Professionals were called upon to assist with the cleanup and restoration of the Pentagon following the events of September 11, 2001. SERVPRO Franchise Professionals teamed up to  dry nearly 300,000 square feet in addition to providing fire, soot and smoke cleanup and restoration services. Upon completion of the drying assignment, SERVPRO Franchise Professionals provided mold remediation services in other sections of the facility. SERVPRO Franchise Professionals met the challenge and completed the process in just 90 days.

Your home or commercial facility or contains many of your most valuable possessions. SERVPRO of  Perry Hall/White Marsh understands the trauma that follows a loss. When fire damage takes control of your life, we help take it back.

“We were referred to SERVPRO of Perry Hall by a neighbor the day the fire occurred. We called and they took over and arranged everything from contacting someone to board up the house to arranging every aspect of the damage. Very thorough, had our best interest and gave helpful information on how to work with the insurance company. Also extremely patient with my son, who lost the most. 
I can't say enough kind words. They were so professional and helpful.” –George McDain

 Our number one goal is returning damage to its preloss condition, doing all we can to make it “Like it never even happened.” Every SERVPRO of Perry Hall/White Marsh Professional who steps onto a job site has this goal in mind. It is about total restoration of the damage and about the life of the customer being helped.

How common is Stachybotrys Chartarum (black mold) in Perry Hall?

2/13/2017 (Permalink)

Stachybotrys Chartarum (sometimes referred to as "black mold") is less common than other species of mold, however, it is not rare.

About Stachybotrys:

Stachybotrys is greenish-black in color, and can grow on material with a high cellulose and low nitrogen content such as:

• fiberboard

   

• gypsum board
• paper
• dust
• lint
• wall paper

Is Stachybotrys dangerous?

Stachybotrys is classified as Hazard Class A which means it is highly dangerous and requires immediate attention. 

Stachybotrys is a Hydrophillic mold -meaning it requires a high water activity to exist so constant moisture is required for its growth. Stachybotrys is more likely to occur when there is moisture from water damage, excessive humidity, water leaks, condensation, water infiltration or flooding present. If you experienced a flood and now see mold you need to get the mold and water cleaned up immediately.

Is all black mold stachybotrys?

If you have black colored mold it does not mean it is stachybotrys - there are over 36,000 mold types in a variety of hues ranging from black, white, green, to orange and even blue. In fact depending on the infestation, there could be multiple types of mold present, requiring multiple different protocols for clean up - this can only be done by an environmental hygienist. 

How common is Stachybotrys Chartarum (black mold) in Perry Hall?

2/13/2017 (Permalink)

Stachybotrys Chartarum (sometimes referred to as "black mold") is less common than other species of mold, however, it is not rare.

About Stachybotrys:

Stachybotrys is greenish-black in color, and can grow on material with a high cellulose and low nitrogen content such as:

• fiberboard


• gypsum board


• paper


• dust


• lint


• wall paper

Is Stachybotrys dangerous?

Stachybotrys is classified as Hazard Class A which means it is highly dangerous and requires immediate attention. 

Stachybotrys is a Hydrophillic mold -meaning it requires a high water activity to exist so constant moisture is required for its growth. Stachybotrys is more likely to occur when there is moisture from water damage, excessive humidity, water leaks, condensation, water infiltration or flooding present. If you experienced a flood and now see mold you need to get the mold and water cleaned up immediately.

Is all black mold stachybotrys?

If you have black colored mold it does not mean it is stachybotrys - there are over 36,000 mold types in a variety of hues ranging from black, white, green, to orange and even blue. In fact depending on the infestation, there could be multiple types of mold present, requiring multiple different protocols for clean up - this can only be done by an environmental hygienist. 

How to use a Portable Fire Extinguisher

2/7/2017 (Permalink)

Portable fire extinguishers are a life (and property saving) tool when used correctly. In order to use an extinguisher properly, the National Fire Protection Association suggest following "PASS"

P- Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

A- Aim low. Point the extinguisher at the base of the fire.

S- Squeeze the lever slowly and evenly.

S - Sweep the nozzle from side to side.

Read and familiarize yourself with the instructions on the extinguisher BEFORE a fire breaks out. Also never forget that extinguishers have limitations and make sure you have the correct type and number of extinguishers for your home or facility. To learn more visit the NFBA website at NFBA.org.

ABOUT SERVPRO OF PERRY HALL WHITE MARSH:

SERVPRO of Perry Hall White marsh has been cleaning fire and smoke related damage since 2001. 

Winter heating hazards

2/7/2017 (Permalink)

Did you know heating equipment is the leading cause of home fire deaths and that 50% of all residential heat related fires are during the months of December, January, and February and causes $1 billion dollars worth of property damage.  

Here are some tips in reducing your risk of a heating-related fire: 

1. Keep anything flammable atleast 3 feet away from heating equipment, like the furnace, fire place, wood stove, or portable space heater. Also have a 3 feet "kids free zone around open fires and space heaters.

2. Make sure the fireplace has a sturdy screen to stop sparks from flying into the room.

3. Make sure ashes are cool before putting them in a metal container - keep the container a safe distance away from the house.

4. Rember to turn portable heaters off when leaving thr room or going to bed.

5. Always use the right kind of fuel specified by the manufacturer for fuel burning space heaters.

6. Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.

7. Have qualified professionals install stationary space heating equipment, water heaters, or central heaating equipment according to the local codes and manufacturers instructions.

8. Test smoke alarms monthly.

4 ways to winterize your Parkville MD home

1/24/2017 (Permalink)

Cold weather is one of the leading causes of storm damage property claims. To prevent costly damage due to weather take the following precautions to protect your property - its best to do them before winter weather hits but if its cold outside and your concerned, bundle up and get to work!

1. check your property for downed tree limbs and branches. weather such as heavy rain, wind, ice and snow can cause branches to fall which could cause damage to property and potentially cause personal injuries.

2. Inspect roof, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. leaves and other obstructions can lead to ice damming which can lead to roof damage and interior water problems.

3. Make sure walkways, parking lots have proper drainage to alleviate flood hazard potential

4. Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm air inside to circulate. If the building has outside faucet to ensure it drains preventing any remaining water from freezing in the pipe. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water freezing in the pipe.

Holiday Season: Candle-Related Home Fires

12/9/2016 (Permalink)

Candle fires cause 8,200 home fires a year, resulting in 80 deaths, 790 injuries, and 374 million dollars in property damage every year.

The top four days for candle fires are New Year's Eve, New Years Day, Christmas Eve, Christmas Day.

3/5 candle fires start when something that could burn, such as a Christmas tree, a mattress, bedding, curtains or decorations were too close to the candle.

Almost 1/5 of candle-related fires were unattended or abandoned.

While it's best to avoid candles all together, here are safety tips for use of candles.

1. Keep candles at least 12 inches away from anything that can burn
2. Never leave a candle unattended, blow out candles when you leave a room- you can always relight it when you are back in the room
3. Keep candles away from greens and all decorations - especially the Christmas tree.
4. Keep burning candles out of the reach of children and pets.
5. Don’t burn a candle all the way down. Extinguish the flame if it comes too close to the holder or container. For a margin of safety, discontinue burning a candle when 2 inches of wax remains or ½ inch if in a container.
6. Extinguish a candle if it repeatedly smokes, flickers, or the flame becomes too high.  The candle isn’t burning properly. Cool, trim the wick, then check for drafts before relighting
7. Trim candlewicks to ¼ inch each time before burning. Long or crooked wicks can cause uneven burning and dripping.

Toilet: A porcelain throne, a Dormant Nightmare

10/14/2016 (Permalink)

Call SERVPRO of Perry Hall White Marsh if you experience a sewage back-up or flood!

The Toilet- A Porcelain Throne, A Dormant Nightmare

Sometimes, a toilet won’t achieve a royal flush, but a royal disaster.

Flooding and sewage backups are among the many disasters that SERVPRO of Perry Hall White Marsh can assist you with, but what are the causes of such problems?

Sewage backups can be caused by blockages, which are the results of soil settlement, misaligned joints, root infiltration, pipe collapses, grease buildup, or by items that have been flushed down a drain (so keep an eye on your small children to prevent any catastrophic flushing).

Flooding often occurs during intense storms, when the volume of runoff is greater than a drainage system’s capacity. When the system overflows, the water can enter a property via door, window, or even cracks within the building’s foundation. In cities, it’s more to common to occur when heavy rain elevates water within the sewer system and therefore rises through the sewer pipeline and into a home or business.

Another cause of flooding is a leaky toilet! It can be easy to figure out if your toilet is leaking, as it is often accompanied by the sound of running water or faint hissing or trickling. However, water can also flow silently through the tank, which can make your toilet’s ailment unknown until it’s too late.

Sump Pump Failure in Nottingham Maryland.

10/14/2016 (Permalink)

Sump Pump Failure

 A ‘sump pump’ is ‘a pump used to remove water that has accumulated in a water collecting sump basin, commonly found in the basement of homes’. For the most part, sump pumps are relatively ‘unnecessary’, but when an emergency arises, you’ll be grateful you had it. A sump pump can easily avoid the crisis of having a flooded basement by draining all excess water back outside. However, when it fails, it’ll cost you a basement and thousands of dollars in water damage.

How does a sump pump fail?

It’s Installed Incorrectly

Instructions administered by the manufacturer must be followed diligently in order for the sump pump to be installed properly. Another issue is the size of the sump pump; while a small one can work just as fine as its larger counterpart, you must install the right size in order for it to function properly.

There Was A Power Failure

This is the most common cause of a sump pump’s failure, which renders this devise useless. A backup generator is always a good investment to make.

Problems With The Switch

This is the most common mechanical problem: a stuck switch. Debris can jam it and render it useless, or the pump can shift and the float can get stuck. A little cleaning and some adjustments to the sump pump’s position can go a long way to prevent this.

The Discharge Lines Are Frozen Or Clogged

Debris can clog the discharge lines, cause flood water to retreat back into the basement (to prevent this, be sure to install a grate at the opening of your pipe, preventing debris and even small animals from entering).

Prevention of frozen pipes is practically impossible. However, you can install an additional discharge line that continues to perform the original discharge line’s purpose when it is ineffective.

 Age

Sump pumps can be worn down over time and cease to work after 7-10 years of use. It’s best to replace your sump pump every ten years.

 There Is No Air Relief Hole in Discharge Line

 Gravel or Dirt?

Gravel and dirt can interfere with your pump’s switch and float arm. If you are unsure about your pump’s installation, contact a professional.

Lack of Maintenance

Clean your sump pump occasionally to make sure that it’s operational.

You Might Have A Defective Product

It’s rare, but you could have had a defective sump pump. It’s best to test it upon installation to be assured that there are no defects.

Ellicott City Disaster: How to protect your business from an unexpected Weather event

10/14/2016 (Permalink)

Ellicott City Disaster: How to Protect your Business

From an Unexpected Weather Event

On July 30^th, Ellicott City experienced a catastrophic flash flood when 8 inches of rain fell in 3 hours. The two water ways, which are usually streams, rose to 8 feet each as they converged under the bridge. This resulted in 125 water rescues, and a raging river of floating cars bashing in through business windows and two people died. Scores of businesses were destroyed and for the past 2 months, fundraisers have been popping up all over the state to help alleviate the businesses so they can reopen.

What would you do if your business experienced a disaster such as this? How would you even begin?

Business Emergency checklist for disaster recovery:

Keep all files handy, have a copy on the cloud and a hardcopy in a fireproof safe

Designate a person in the office to maintain safety

Have an escape plan

Have important numbers on file

Follow weather media, as well as phone flash flood warnings. Take them seriously.

Prepare a kit

Have an Emergency fund ready

How can you operate without electricity, or operational store front – mobilize business if possible

Self Check: Could your business handle a disaster if you were out of town?

Do you have flood, earthquake or any other natural disaster coverage? (did you know it takes 30 days for flood insurance to take effect, most insurance companies do not include Flood, or even sewage coverage and should always be asked for).

Don’t have enough time to do this all yourself? SERVPRO of Perry Hall White Marsh is sponsor of the American Red Cross Ready Rating Program, and we offer Emergency Ready Plans for free. Just give us a call and we will set one up for you.

Why DIY Mold Kits are Risky

10/14/2016 (Permalink)

Call SERVPRO of Perry Hall/White Marsh for all of your mold concerns. We can refer you to a certified environmental hygienist to perform the labwork

Why Do-it-yourself Mold Testing Kits are Useless

If you look on the internet, there are scores of DIY mold test kits. Before you invest in one of these kits, here are things you ought to know about Mold:

Mold:

1. Mold is everywhere, and every single house has some form of “mold”.

2. There are Mold kits only tell you if your home has mold, but often provides false negatives and positives. It also does not tell you what kind of mold or how to kill it.

A true mold test can only be conducted by a Professional Environmental testing company; they determine the type of mold, the source of the moisture, and how to kill the mold at the core. They create a protocol, which can be read by an IICRC professional (like us!).  It’s best to use a testing company that does not do cleaning themselves, because their assessment will be unbiased.

3. Mold is more often hidden, sometimes under the floor or in the walls, or in your air ducts

Where the mold is located, often dictates where the moisture is affecting the building

4. Untreated water damage may result in mold growth within 24-48 hours of the event

Wood, insulation, fiberglass, carpet and other organic substances become a thriving environment for mold once there is moisture present for more than 24 hours. After a week, it is almost guaranteed.

Free estimates or removing mold yourself cost homeowners more in the long run

Be wary of companies who advertise free mold testing: free mold tests are often offered by people who are uncertified or inexperienced and if they do the mold testing themselves, they are using these kits mentioned above. Unless they are a certified Environmental Hygienist and have a PHD in microbiology, they do not have the knowledge or resources to truly diagnose the mold condition in your home.

• The source of the mold is never addressed, so the problem is reoccurring.


• They use the “self-test” kits mentioned above instead of environmental testing with diagnostics


• Remove only topical mold instead of killing it at the source


• They often remove more walls and floors than needed which increases the price to rebuild.


• They demo not enough, or not the right materials which brings the mold back.

This means you have to pay to have it removed again, and have more sanitation and demolition performed, which increases the price to rebuild and replace tremendously.

What you should do instead

Having mold can be scary, especially if anyone in your home is prone to getting sick (people with asthma, low immune systems, allergies, babies and the elderly). We recommend the following course of action if you need to have mold removed from your home.

1. Measure the area affected and check for moisture


2. Call your insurance company, ask about:

• If you are covered for mold


• What is your deductible


• What is your coverage


• Ask for a company that they approve of for mold mitigation (Chances are, it’s us because we are approved by all insurance companies as are our price lists).

3. If your insurance company say you can use anyone – or if you are not going through insurance then look for someone who is certified in

• IICRC, Water Restoration Technician


• IICRC, Mold restoration


• IICRC, Applied Structural Drying


• Lead certified (requirement in the state of Maryland

Now that you’re armed with knowledge, it’s time to start making some calls.

Now that you know your coverage, how much visible mold there is in your home, and whom your insurance company approves as mold remediation specialists. It’s time to start making some calls.

Managing Mold in your Fullerton Maryland Home

8/16/2016 (Permalink)

Fungi and mold naturally occur in our environment. Especially in an area as humid as the baltimore metro area. There are over 100,000 kinds of mold that have been identified, and even though some forms add value to our lives, other forms are harmful. Excessive amounts of mold, types of mold, and levels of exposure may be threatening for some people. 

Intrusion of water in your home or business can result in mold growth. Water can enter your home through storm damage, plumbing or equipment failures such as your sump pump, HVAC or Hot water heater. When your Baltimore basement floods, if not cleaned up properly and if humidity is not properly monitored, mold could start to grow in as little as 24 hours and will multiply. 

TAKE PRECAUTIONS

SERVPRO of Perry Hall/ White Marsh handle water damages every day and know action is required to prevent mold growth. If there is an ongoing moisture problem in the building, be alert for:

• The presence of visible mold
• strong musty odors, which may indicate mold is present
• Any evidence of past moisture problems that migh thave caused undetected growth. 
• Excessive humidity

These conditions may require the expertise of a qualified indoor air quality/Environmental profession to inspect the building for mold growth and water damage problems. 

IF you have think you have a mold problem, call your SERVPRO of Perry Hall White Marsh today to protect your health and your property. We will point you in the right direction on where to get your mold tested and we will take the clean up from there

How to prepare your Nottingham Maryland business for flooding

8/16/2016 (Permalink)

With over 40 years of experience, SERVPRO Franchise professionals have restored flood damaged homes and businesses from coast to coast. Here are our SERVPRO approved tips for preparing your business for a flood.

BEFORE THE FLOOD

• Have a qualified professional elevate the furnace, water heater, electric panel if susceptble to flooding
• Install Check valves in sewer traps to prevent flood water from backing up into the drains of your business
• seal walls in basements with waterproofing compounds to avoid Seepage
• arrange to have a free Emergency Ready profile made for your business in advance so if the flood does happen, then you will be able to manage the restoration process remotely
• make sure you have flood insurance, flood insurance takes 30 days to get into affect so it is imperative that you have it long before you need it.
• Document your business. Take quality pictures of vehicles, Computers, inventory and office set up. You'll be glad you have this later.

During the flood:

• Turn off utilities at the main switches, or valves if instructed to do so.
• Disconnect electrical appliances
• Do not touch electrical equipment if you are wet or standing in water
• Do not walk through moving water. Even six inches of moving water can make you fall.

After the Flood

• Listen for news reports to learn if the communities water supply is safe to drink 
• Avoid floodwaters. Water may be contaminated by oil, gasoline, or raw sewage. Water may also be electrically charged.
• Stay out of any building if it is surrounded by flood waters
• return to the business only when authorities indicate it is safe

ABOUT SERVPRO OF PERRY HALL/WHITE MARSH

SERVPRO of Perry Hall/ White Marsh are the flood clean up experts in the Baltimore Metro area. IF a flood strikes your business, give SERVPRO of Perry Hall/White marsh a call, even minor floods have the potential to cause major damage to a structure when not treated quickly and properly and the clean up is often and overwhelming tastk. The SERVPRO team at SERVPRO of Perry Hall/White Marsh is prepared to handle any size disaster and help make it "Like it never even happened."

8 Things to do before a Severe Storm arrives in White Marsh, Maryland

8/16/2016 (Permalink)

Call SERVPRO of Perry Hall White Marsh if you experience Water Damage or storm damage and we will make it "Like it never even happened." 410-529-1664

The Baltimore Metro area is known for its whacky weather. and while some might not believe it, White Marsh has experienced tornado, flood, wind and hail damage in recent years. Here are some tips we recommend to keep yourself safe during a storm

1. build an emergency kit and a communication plan

2. remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm

3. postpone outdoor activities

4. Go indoors if you hear thunder shortly after hearing lightning, remember the 30/30 rule. Go indoors if you cannot count to 30 before hearing thunder. stay indoors for 30 minutes after hearing the last clap of thunder

5. Secure objects that could blow away or cause damage (trash cans, toys)

6. Remember, rubber soled shoes and rubber tires provide no protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.

7. Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.

8. Unplug any electronic equipment well before the storm arrives

Fullerton, Maryland: 24 Hour Emergency Water Damage Clean Up

8/11/2016 (Permalink)

SERVPRO of Perry Hall/ White Marsh is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

 We Answer the Phone Ready to Help

Call Today - 410-529-1664

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Perry Hall/ White Marsh has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect When You Call SERVPRO

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Perry Hall/ White Marsh

SERVPRO of Perry Hall/ White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Continue: 4 Things to do in 4 Hours of Discovering your Wet Basement

SERVPRO's Water Damage Repair Process

How Sewage can Back up into your Parkville Carney Basement.

8/4/2016 (Permalink)

How Sewage can back up into your Parkville MD Basement

A Sewage back up is when waste water or ‘black water’ reverses back into your home, exiting through pipes, toilets, bathtubs and sinks.  ‘Black water’, contains untreated sewage, chemicals, microbes, viruses and bacteria.

Sewage back-ups are very common in the Parkville, Carney, Overlea area and are a complete (and dangerous) nightmare.  Sewage back-ups are grossly hazardous, can damage your home and put your family at risk for multiple symptoms, from serious illness to death.

If this is happening to you now, please call SERVPRO of Perry Hall White Marsh 410-529-1664 and we will assist you in finding a plumber and getting clean up started right away. Keep pets and children away from the affected area and stop the flow of black water if you are able to. Once you have the situation under control and services are on the way, we can continue on with how sewage may have gotten there in the first place.

How can sewage enter your Parkville Carney home? There a few common causes:

Toilet Clogging

Use your toilet for its designated purpose. Foreign objects such as diapers, needles, sanitary pads and paper towels can clog the line and cause a sewage back up.

Improper use of Garbage Disposal

Be careful with using your garbage disposal and avoid dumping large quantities of anything- It can get lodged within your sewer line and cause a sewage back-up.

Improper disposal of Grease down a Drain

Pouring grease down the drain can also cause clogging, as grease and fat can harden within your plumbing and cause a sewage back up over time.

Tree Roots

Tree roots can grow into pipes causing holes, blockages, or even wrap around and crush the pipes that take the waste water away from your house, and will cause the water to flow back in as black water.

Broken or Collapsed Sewer Lines

Older homes with cast iron and clay piping are more prone to back-ups than newer homes, where plastic piping has become typical. The older piping can wear down over time and even break.

Storm Water Overwhelming ‘Sanitary’ (More Commonly Known as Sewer) Lines

Heavy rain fall overwhelm sewers and cause recirculation also known as “back flow” which can cause dramatic damage. If this happens to be the cause, stay out of the area until SERVPRO arrives as the sewage will be overwhelming and likely will be continuous until storm stops.

Remember, if you discover a sewer back-up within your home, identify the source of the back-up and call your local clean-up services immediately.

ABOUT SERVPRO of PERRY HALL WHITE MARSH

SERVPRO of Perry Hall/White Marsh is a fire & water damage restoration company, we clean commercial and residential properties who have experienced fire, water, mold and sewage damage. We have an A+ Rating by the Better Business Bureau. We are located in Rosedale, just minutes away from white marsh and Perry Hall, we service Perry Hall, White Marsh, Parkville, Rosedale, Nottingham, Carney, Overlea, Fullerton, Kingsville and anywhere we are called within 20 miles.

Continue:

Our Certifications: IICRC Standard

What to do until Help Arrives: Water damage

What to do until Help Arrives: Sewage Back-up

SERVPRO 24/7 Emergency Service for Parkville : Contact us now

What to do When there is Sewage in your Nottingham Basement

7/15/2016 (Permalink)

What to do when there is sewage in your basement

A sewer backing up, or contaminated water backing out of your tub, sink or toilet can be an absolute nightmare for Nottingham homeowners. The truth is you can’t (and shouldn’t) do very much; sewage contaminated water is dangerous to your health and should be avoided at all costs. If you have water backing up out of toilet, sink or bathtub in your Nottingham home, then follow these steps and call SERVPRO of Perry Hall/White Marsh.

Your Game Plan

-Stay out of the area/avoid cross contamination

-Determine the source

-Arrange repair and cleanup services

-Call your Insurance Company

Keep Children and Pets away from sewer-water affected areas

Keep children and pets away the moment the sewer water is discovered, until the clean-up crew and sanitation is complete. Sewage is considered Category 3 water, more commonly known as black water. Category 3 water or Black water is defined by the IICRC as “the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested. It used to be called black water, and sources include sewer backup, flooding from rivers or streams, toilet overflow with feces, and stagnant liquid that has begun to support bacterial growth.” Keep children and pets away at all times and if you yourself must go in the area, wash your hands thoroughly and avoid touching cuts, eyes, mouth or ears with your hands or any item that came in contact with the black water.

Risks of Sewage back up debris

Category 3 water/Raw sewage contains Diseases such as Hepatitis, Salmonella, E.Coli and Parasites just to name a few, would you risk cleaning this yourself without proper training or the tools and chemicals to do it correctly? These disease survive weeks even months if not properly killed. Doing it yourself, or hiring the wrong professional puts you, your family, pets and house guests at a great risk. Call SERVPRO of Perry Hall/White Marsh to schedule emergency Service to have the job taken care of "Like it never even happened."

Determine whether the waste is local (as in, from your own home) or from the sewer system also known as “backflow”

Determine the source of the sewage backup – if entering the area seems like it would be dangerous to your health (no proper protective equipment) then just skip on down to arrange services. IF you are able to do some inspecting, then determine the source by the amount and the flow rate. A Local waste product would be from a blockage, tree roots affecting plumbing lines or broken or collapsed lines on your property, this waste would be from your own home but is still considered a category 3. Backflow is when the sewer system in your neighborhood or municipality is overwhelmed, and it reverses in your pipes, causing it to erupt from toilets, sinks and tubs. This waste product is waste from all your neighbors and nearby buildings pouring into your home. This can happen from heavy rainflow overwhelming your municipality’s sewer system, causing it to backflow into your home. Regardless of the way it came in, the sewage needs to be immediately removed and sanitation needs to begin as soon as possible to reduce cost of clean up and more importantly minimize health risks.

Arrange Services with SERVPRO of Perry Hall/White Marsh

Call an Emergency Restoration company such as SERVPRO of Perry Hall White Marsh as we are IICRC Certified and specialize in cleaning up hazardous waste. Most contractors and plumbers do not have the capability to clean up the site after the repairs have been made, or at the very least inadequate equipment – and may not be approved by your insurance company if you choose to claim the loss.

SERVPRO also has a 1-4-8 policy, which means within 1 hour from notice of loss (When you call), a SERVPRO professional will contact you to arrange services. Within 4 hours of notice of loss, a SERVPRO professional will be onside to start mitigating services. Within 8 business hours, a verbal briefing of the scope will be communicated to your adjuster by a SERVPRO Professional. If any SERVPRO believes they are incapable of responding within this time frame, they will refer you to a SERVPRO who can so you are not left waiting!

Call your insurance company

Ask your agent if this is a covered loss, and what your deductible will be.  This can be done before or after calling SERVPRO of Perry Hall/White Marsh as we accept all insurance plans and you can also pay yourself – whether you are covered or not, this will not affect your ability to receive service.

What to do while the Crew is at work

Once the services have been arranged, and the SERVPRO crew is at work, do your best to keep all equipment running, still keep children out of the area as well as pets and do not be afraid to ask questions. While your plumber is there ask if there are ways to prevent a Sewage back up or back flow from happening again and ask him about installing a Backflow valve.

When the work is done

First off, pat yourself on the back for making it through this turbulent time! When the services are complete, SERVPRO will arrange to have your walls and flooring replaced and then it will be "Like it never even happened."

SERVPRO® of Perry Hall White Marsh Promotes Travis Bannon to Production Manager!

5/13/2016 (Permalink)

SERVPRO® of Perry Hall White Marsh Promotes Travis Bannon to Production Manager!

SERVPRO® of Perry Hall White Marsh, a premier cleanup and restoration company, promotes crew chief, Travis Bannon, to Production manager. Travis has been with SERVPRO since 2012, beginning as a Sales Marketing Rep. In 2014 he transitioned from Sales Marketing Rep into production and accelerated to a Crew Chief within the year. After only two years as a Crew Chief, he is being promoted to Production Manager; a position which requires leadership, advanced knowledge of the restoration process, time management and professionalism.

“One of our most important priorities is to provide the very best support and service to our customers,” said John Rappazzo, owner of SERVPRO®  of Perry Hall White Marsh. The knowledge and skills Travis brings to our franchise will help us better serve our community and ensure our customers' satisfaction.”

“I’m very excited to take on this responsibility for our team at SERVPRO®  of Perry Hall/White Marsh,” said Bannon “It’s a unique opportunity to grow as a professional while helping people in a time of need.” 

SERVPRO® of Perry Hall/White Marsh provides cleanup and restoration services following a fire, water or even mold-related damage. Additional services offered include: cleaning and restoration of special items, such as HVAC duct systems; building exteriors; electronic equipment, including computers and documents that have sustained water damage.

For more information on SERVPRO® of Perry Hall/White Marsh, please contact Julie at 410-529-1664-.

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a national leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO's professional services network of more than 1,600 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss situations. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Fallback Friday: Maryland State Police Testimonial for Cleaning Baracks!

5/13/2016 (Permalink)

"On behalf of the Maryland State Police, I would like to thank you and your employees for the recent day you spent cleaning the carpets at the Bel Air Barrack. It was much needed work in the maintenance of our facility. In these times, we have come to rely on other state agencies and local businesses to help us when our resources are lacking. Your assistance is greatly appreciated. If we can be of any assistance to you in the future, please do not hesitate to contact me."

ABOUT SERVPRO

SERVPRO of Perry Hall White Marsh provides Residential Services and We specialize in 24-hour emergency service and is dedicated to being faster to any-sized disaster in Nottingham. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

If you would like to schedule a carpet cleaning for your home or business please call SERVPRO of Perry Hall White Marsh at 410-529-1664

SERVPRO of Perry Hall White Marsh is Hiring!

5/10/2016 (Permalink)

SERVPRO of Perry Hall/White Marsh is seeking a Water & Fire Damage Production Technician to join our team. Our ideal candidate is someone who enjoys a fast paced work environment and who describes themselves as strong, dependable, and outgoing with a get-up-and go attitude. If you have experience in the restoration field, or experience in carpentry, construction, carpet cleaning, this position might be for you.

If you have experience in the fire & water restoration field and are IICRC Certified, ask about our Production Crew Chief position.

Learn more about the water damage restoration process here
http://www.SERVPROperryhallwhitemarsh.com/water-repair-process

And fire damage restoration process here.
http://www.SERVPROperryhallwhitemarsh.com/fire-repair-process

Responsibilities

• Perform onsite production services such as water extraction, drywall removal, and content handling.
• Leave jobsite with a clean, orderly appearance
• Provide excellent customer service (Check out our location’s testimonials here) http://www.SERVPROperryhallwhitemarsh.com/testimonials
• Maintain appearance, and organization of trucks, warehouse, and equipment.

Requirements:

• Must maintain professional appearence, proper hygiene, and SERVPRO uniform standards at all times
• Must have transportation, a Driver’s License with a clean driving record
• Must have a professional appearance and great attitude
• Must be able to lift 50 pounds, occasionally 100 pounds with assistance
• Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft.
• Must pass a drug test
• Because we provide 24-hour emergency services, must be willing to be on call as needed.
• Some night and weekend work is required (rotating on-call schedule)
• Must have a High School Diploma, GED Certificate, or experience in the mentioned fields for at least 2 years.
• Be proficient and responsible with hand or power tools (or be willing to learn)

Pay Rate: 
Pay is based on experience with possibility of overtime pay and increases based on merit.

To Apply :
Email resume and contact information. Be sure to include the position you’re applying for and first and last name in the Subject line (example: Production Technician – John Smith).
We welcome follow-up calls to check on application status, click here for our number.
http://www.SERVPROperryhallwhitemarsh.com/contact/contactus

SERVPRO of Perry Hall White Marsh is an EOE/M/F/D/V employer

For Immediate Service in Moores Orchard, Call SERVPRO

4/27/2016 (Permalink)

SERVPRO of Perry Hall White Marsh provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Nottingham. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 410-529-1664

Residential Services

Whether your Baltimore County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Perry Hall commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

SERVPRO of Perry Hall White Marsh is an IICRC Certified Firm

4/27/2016 (Permalink)

SERVPRO of Perry Hall White Marsh is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms or Floods hits Baltimore, SERVPRO is ready!

4/27/2016 (Permalink)

SERVPRO of Perry Hall White Marsh specializes in storm and flood water damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. We are IICRC certified and work with every insurance company in the Nation.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit White Marsh, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 410-529-1664

Restoring Your Rosedale Commercial Property After A Water Damage Event

4/27/2016 (Permalink)

Flooding and water damage events at any Baltimore county commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Perry Hall White Marsh

SERVPRO of Perry Hall White Marsh specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Perry Hall Home Have A Mold Problem?

4/27/2016 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.

Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 410-529-1664

Fullerton Residents: Follow These Mold Safety Tips If You Suspect Mold

4/27/2016 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do if You See Mold:

Stay out of affected areas.

Turn off the HVAC system and fans.

Contact SERVPRO of Perry Hall White Marsh for mold remediation services.

What Not to Do If You See Mold:

Don’t touch or disturb the mold.

Don’t blow air across any surfaces with visible or suspected mold growth.

Don’t attempt to dry the area yourself.

Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Perry Hall/White Marsh specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely. We not only service Perry Hall and white marsh, but also Fullerton, Parkville, Carney, Rosedale and Overlea!

If You See Signs of Mold, Call Us Today – 410-529-1664

Baltimore County Smoke and Soot Cleanup

4/27/2016 (Permalink)

If your baltimore county home or business has experienced smoke or soot damage, call SERVPRO of Perry Hall White Marsh, we work with all insurance

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure.

Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Perry Hall White Marsh will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – SERVPRO of Perry Hall White Marsh

410-529-1664

Wildfire Evacuation plan for Parkville, Carney, Perry Hall, White Marsh, Fullerton

4/27/2016 (Permalink)

Shenandoah Wild fire

Today marks the 11th day of the Shenandoah Wild fire, it has burned 10,000 acres and is still continuing to spread. Officials say the fire is contained and no residents are at risk, but skyline drive and parts of the park are still closed. Who knew something like this could happen so close to home? Well it doesn’t take very much, just one unsupervised grill, a campfire left with coals still hot, or an improperly extinguished cigarette is all it takes to ignite a forest.

Wildfires are a very real threat and while having a wild fire on the east coast is unusual, we Baltimoreans should always be prepared. We’ve compiled a list of useful tips and tricks to stay on top of your wildfire evacuation plan.

First off, always, ALWAYS have an emergency supply kit ready

Pack your emergency Supply kit

• 3 gallons of water per person (1 gallon of water per day, per person = 3 day supply)
• 3 day supply of non-perishable food
• Flashlight
• Battery powered or hand-crank radio
• Multi-purpose tool
• Sanitation and personal hygiene
• Copies of personal documents
• Cash
• Cellphone with chargers
• Emergency contact information
• Blanket
• Maps

Prepare your home

• Make sure gutters and roof are clear at all times
• Make sure driveway entrances and house number are clearly marked
• Set aside household items that can be used as fire tools: a rake, ax, handsaw, chain saw, bucket, shovel. You may need to put out small fires before emergency responders arrive.
• Post emergency numbers next to every phone in home
• Educate children and teens: have a conversation about where to go, where to meet, and how to get out of the neighborhood.
• Practice multiple ways of getting out of the neighborhood; the primary route could be blocked

What to do when there are fire reports in your area

• Be ready to leave at a moments notice
• supplies packed
• arrange temporary housing at a friend or relatives in a faraway place
• Confine pets to one room so you can grab them in a moments notice
• Listen for emergency information

Related Blog Posts

Important numbers for Parkville, Carney, Perry Hall, White Marsh
http://www.SERVPROperryhallwhitemarsh.com/blog/post/15089/community/important-numbers-for-perry-hall-white-marsh-nottingham-and-balitmore-county-residents

BALTIMORE COUNTY: How to Find Undiscovered Leaks Without Opening your Walls

4/6/2016 (Permalink)

Undiscovered leaks are a Baltimore homeowner’s worst nightmare. It will cost you time and money and create an environment for mold growth if left untreated (or, maybe mold has already started growing, read about the effects of mold here). Leaks can cause damage to many elements of your home including

• Foundation
• Brick exterior
• Basement
• Sillplate
• Floor joist
• Sub floor
• Bottom wall plate
• Carpet padding
• Baseboard
• Drywall
• Interior area
• Wall stud

These areas can warp, crack, and grow mold from an undiscovered leak, if you suspect your home is leaking, here are some simple ways to check without opening your walls:

1. Analyze your water bill

Are you using more water than usual? Compare your water bill to previous months (or even the same month a year ago) is it about the same or does it indicate that you are using way too much?

 2. Analyze your water meter when it is turned off.

Make sure no water is being used, turn off the water and watch the meter, does it continue to move? Then you have a leak, if it hasn’t moved, wait a couple hours if you can and then check again. If it moves, go ahead and call your plumber, if it hasn’t moved and you’re not convinced, check outside for signs of leaks in the water line away from the house.

 3.  Look for Greener grass patches growing faster than other areas, muddy spots and puddles that never seem to dry.

If you suspect a leak, it could be in a water line in your yard. You’ll notice areas of grass growing much taller than other areas, muddy patches, or a puddle that never seems to dry.

4. Call your plumber, and then call SERVPRO of Perry Hall White Marsh.

If you don’t have a plumber, then call SERVPRO of Perry Hall White Marsh and we will refer one to you. Undiscovered leaks need to be fixed before SERVPRO can begin services, but calling and getting the process going will help you get your life back in order after something so disruptive as an undiscovered leak.

Important Numbers for Perry Hall, White Marsh, Nottingham and Balitmore County Residents

4/1/2016 (Permalink)

As Emergency Restoration specialists, we believe its important to always be prepared for anythihng to happen. Do you have all of your local numbers nearby in case of an emergency? Don’t worry we’ve compiled a list of all the local numbers for our customers in our Perry Hall, White Marsh, Nottingham territory! Please take a minute to add these contacts to your phone, print this list out and put it on a magnet on your refrigerator! You never know the circumstance in which you might need it, and when you do you'll be glad you took the time to get it done. 

SERVPRO of Perry Hall White Marsh

Emergency Fire + Water damage restoration

410-529-1664

White Marsh Volunteer Fire Department

Emergency - 911

Non Emergencies - (410) 335-5112

Website: http://www.wmvfc.org/

Police Department: Precinct 9

Main Phone: 410-887-5000

Fax: 410-887-5008

Website: http://www.baltimorecountymd.gov/Agencies/police/pc09/index.html

BGE:

Report Power outages

877-778-2222

Emergencies: gas, downed line

800.685.0123

Website: https://www.bge.com/Pages/default.aspx

Animal Control

13800 Manor Rd, Baldwin, MD 21013

Phone:(410) 887-7297

http://www.baltimorecountymd.gov/Agencies/health/animalservices/

American Red Cross Greater Chesapeake

4800 Mt. Hope Drive, Baltimore, MD, 21215

410-624-2000

Website: http://www.redcross.org/gcr

Storm Preparation: Power Outage Supply Check list

4/1/2016 (Permalink)

If the power were to go out today for weeks is your family able to sustain its self? Chances are, you might have some flashlights and some canned food but maybe the batteries are dead, or maybe it’s enough for one person but not enough for the family. Below we have compiled a basic checklist of what to prepare before a power outage.

If you experience a flood from a power outage in the Baltimore county Area Call SERVPRO of PERRY HALL WHITE MARSH

What To Do Until Help Arrives.

 Recommended Storm Kit

• Coolers filled with ice to keep perishable food cold (and a thermometer to check for food safety
• Water—one gallon per person, per day (3-day supply for evacuation, 2-week supply for home)
•  Food—non-perishable, easy-to-prepare items (3-day supply for evacuation, 2-week supply for home) Think granola bars, canned food, dried fruit and nuts.
•  Flashlight, glowsticks, are and solar powered lanterns. (Do not use candles during a power outage due to the extreme risk of fire.
• Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
•  Extra batteries
• Stocked First aid kit
• Medications (7-day supply) and required medical items
•  Multi-purpose tool
•  Sanitation and personal hygiene items: toothpaste, mouthwash, floss, toilet paper, baby wipes, diapers, feminine napkins,
• Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
•  Cell phone with chargers, portable charged batteries, and car chargers
• Family and emergency contact information.
•  Extra cash – remember no ATMS or credit card systems will be functioning.
•  If someone in your home is dependent on electric-powered, life-sustaining equipment, remember to include backup power in your evacuation plan
• Keep a non-cordless telephone in your home. It is likely to work even when the power is out.
•  Keep your car’s gas tank full – gas stations might not be in operation if power is down.
• IF your house operates on a well, clean your clothes before major storms and keep the tubs full of water so you can manually flush the toilet using this technique

 *Do not forget your pets! Keep extra food and water for your pet and any  medications they might need.

 List of nonperishables you can store indefinitely

• Wheat
• Vegetable oils
• Dried corn
• Baking powder
• Soybeans
• Instant coffee, tea, and cocoa
• Salt
• Noncarbonated soft drinks
• White rice
• Bouillon products
• Dry pasta
• Powdered milk — in nitrogen-packed can

Continue Reading

• American Red Cross - Power Outage Preparation.
• Fema - Food and Water in an Emergency.
• 6 appliances that cause floods in homes.
• 4 things you should do when you discover a flood in your home.  

6 Plumbing Appliances that cause the Most Water Damages in the Baltimore County Area

3/31/2016 (Permalink)

Top 6 Sources of Water Damage

Water damage to your home can be a real headache. It’s not something most homeowners think about until they experience a home flood for themselves. We’ve made a list of the most common plumbing appliances that cause the most damage.

Need Help Now? Call 410-529-1664

What to do until help arrives

Toilet

1/3 of toilet related flood damages are caused from a clogged or overflowing toilet. A toilet can be clogged or blocked from impassible things being flushed down the toilet such as but not limited to paper towels, facial tissue, baby wipes, napkins, sanitary napkins, diapers or anything other than toilet paper or human waste. However if it’s happening to many toilets more than once then it might be a plumbing problem.

Washing Machine: Top 10 cause of water damages in homes

One of the top 10 causes of water damages in homes, washing machines. According to the Institute of Business and Home Safety, Half of washing machine related residential water damages are caused by damaged water supply hoses.  Out of this half, 78% of the machines were 11 years old or less, and 54% were between 8 and 10 years old.

Dishwasher

Debris from dirty dishes and detergent can collect around the seal of a dishwasher, causing the door to not completely seal and cause major flooding.

Hot Water Heater:

69% of Hot water heater related water-losses are the result of a slow leak or a sudden burst. Hot water heaters require consistent inspections and maintenance, and often have leaks or bursts as a result of corrosion or age.

What Perry Hall residents say about Us!

Ice Maker

Ice maker floods are extremely common, we would estimate that 1 out of 15 water losses in the Perry Hall Nottingham area are caused by ice makers. Ice makers flood when the icemaker tubes (often made of thin plastic) become worn and damaged. This causes a small leak that can go unnoticed for months or years until the tubing completely breaks.

Sump Pump

A sump pump is a device that is planted in the lowest part of your house, and is then dug into the ground and pumps water out that gets built up under the house. Sump Pumps can last anywhere between 3-20 years, many things can cause them (wrong size, improperly installed) to fail but the number one thing is power outages. 

Continuing Education Classes for Insurance Agents in White Marsh off 695

3/30/2016 (Permalink)

Brian McCabe teaching local agents on the importants of Ethics.

Every year we host Continuing Education classes for Insurance agents in the Baltimore county area who need to earn Maryland Insurance Credits.

Insurance credits are needed for Insurance agents who wish to maintain their license to sell in the state of Maryland.

This year we hosted a class at the Country Inn Suites off of Yellowbrick Road, which is located between Philadelphia road and Pulaski highway in Rosedale, Maryland. The location is convenient for us because its right down the street from our office.

Typically, we hold an Ethics course and a mitigiation class such as Biohazard Recovery, Mitigation Awareness and Response, Flood restoration, or First Restoration. The classes we held this year were Biohazard Recovery and Ethics taught by a MIA certified instructor, Brian McCabe.

If you're interested in attending future classes please email Julie Rappazzo at JMRSERVPRO8771@gmail.com. We typically announce the Continuing education class date at the beginning of the year in January.

Throw Back Thursday to a Happy Customer in Perry Hall Nottingham

3/25/2016 (Permalink)

Handwritten note from our happy customer, March 3rd 2013, Nottingham MD.

We love sharing handwritten notes from happy customers. Here is one we recieved from a customer who had a sewage back up in her Nottingham basement, this day 3 years ago. It's something we keep on our front desk to remind us of the importance of customer service and what a different a quality team can make. The customer asked her name be removed from the note, so will call her Jane.

"John, I just want to thank you again for all of your help last week when I had the sewage back up in my basement. You and your entire staff (Brandon and Tim, who did the work in my house, and Rhonda and Debbie who I talked with on the phone and you who took the time to come to the house) were all considerate, professional and efficient. I've already reccommended your Perry Hall Location to several people for their future reference, Thanks again!"

Thank you Jane, we are glad we were able to get your home back to the way it was, "like it never even happened".

For more reviews look at our testimonails:

http://www.SERVPROperryhallwhitemarsh.com/testimonials

5 Things to Do After a Fire Damage in Your Perry Hall Nottingham Home (and 4 You Shouldn’t)

3/9/2016 (Permalink)

Your home has had a fire, maybe its significant damage to the kitchen, or maybe not. The fire is out now, and you’ve already scheduled services and talked to your insurance company. Your home has been secured (boarded up, if the doors or windows have been blown out), and declared structurally safe to enter. Your main goal is to protect yourself, avoid potential hazards and prevent penetration of soot into surfaces. This post will tell you what to do to prevent further damage a fire damage. The best thing you can do if you’re not sure is to talk to your adjuster and wait until help arrives, and nothing more. Let’s start from the bottom up (the floors)

 DO Place clean towels on high traffic areas

Include areas not effected by fire. This will allow you to limit further damage to the areas, you should limit movement to prevent deepening of the soot, but at least cross contamination will be minimized until help arrives.

DO NOT attempt to clean carpet (or walls or ceiling or anything!) This will worsen the fire and smoke damage which could be irreversible. Irreversible damage = more expensive bill!

DO Change HVAC Filter

The air in your home is swarming with soot, smoke and dust after a fire and your HVAC filter is going to be overwhelmed, be sure to change these out regularly until clean-up has finished.

DO Protect airducts from contaminating other parts of the house. Cover vents with two layers of cheese cloth. Buy them here. Again, this will keep smoke, soot, dust and other loose air particles from causing cross contamination into other rooms.

Do NOT turn on any ceiling fixtures

The wiring may be bad, melted, fried or water saturated from putting out the fire, or the walls could be wet surrounding the appliance and It will shock you

DO NOT eat any food from affected area

This includes canned food (the food has cooked inside the can as the fire happened and has spoiled) Firefighter chemicals are poisonous and can’t be washed off, this coupled with extreme exposure to heat, and power outages has compromised the safety of the food and it cannot be consumed by humans or animals and MUST be disposed.

DO dispose all food from affected area: 

The food is bad, but you may be able to include it in your claim if its in your homeowners insurance policy, take a picture of all the fire damaged food you’re tossing, save it for your adjuster or agent, and get rid of it. If you wait to to do this it will stink up your house, or WORSE you, your child or elderly relative might accidentally eat it! Trust us, toss it. While we’re on the topic, any products (cleaning chemicals, sprays, makeup, etc) are also likely compromised so make sure no one uses anything! And if you decide to toss these too, take a picture, save it for your adjuster or agent, and toss it out. 

DO NOT attempt to clean appliances, the REAL damage is inside as well as outside. We can take care of that for now you can check out what we have next on the list.

DO Protect metal surfaces with a film of Vaseline or petroleum jelly. Since petroleum jelly is a skin protectant, it will also work on metal goods, and it will protect the item from soot damage the appearance of your metal goods.

Again we would really like to reiterate how important it is to be safe while remaining in your home after a fire damage. If any of these tasks seems too daunting, or even unnecessary, air to the side of caution and leave it alone, and keep children elderly and pets out of the area. Safety is the most important thing and it’s better to leave it alone if you feel uncomfortable.

Further reading

American Red Cross, Picking up the Pieces After A Fire, the American Red Cross website

Fire Damage Process

SERVPRO Fire Damage Customer Information Brochure

Odor Removal

SERVPRO Fire Damage tips

Water Damage: 4 things to do within 4 hours of discovering your wet Parkville/Carney basement

3/8/2016 (Permalink)

It’s 7am and your basement is flooded; you’re panicking. This is the first time this has ever happened to you. You’ve got to leave for work and you’re maybe already running late. “Do I handle this now or later?” Here are the 4 things you must do within 4 hours of your basement flooding.

Take a few deep breadths, call your boss/roommate/spouse/kids and get to work:

1. If it can be done safely, determine the source, and stop water form coming in.

Did it rain like cats and dogs last night? Is water coming from the hot water heater? Maybe your refrigerator (sometimes, the icemaker line breaks and causes extensive flooding). Turn the water off, or skip to step two if it is storm related and it’s still raining.

2. Move items out of the wet areas

Do what you can without hurting yourself, do not do heavy lifting or awkward bending if your doctor has instructed you not to. Start by “block” furniture (place aluminum foil under furniture legs or wood blocks, this prevents the furniture from staining the flooring, this happens often when a water damage occurs). 

Wipe water excess from surfaces after removing lamps and objects on top, and move wet area rugs away from floors, their dyes often bleed and stain wood flooring and carpet.  Perhaps the garage, or on top of a large trashbag/tarp.

The mitigation company should handle the rest, Here is how the SERVPRO System handles your contents

3. Remove excess water with towels, or Mop.

Blot or mop excess water from carpet with clean neutral colored towels and clean mops. (heavily dyed or soiled towels may bleed and dye the area)

4. Schedule repairs and mitigation services to restore your wet basement. 

If you’ve determined the source, call to schedule to have it fixed immediately, then call your insurance company to file a claim if you wish to, then call an IICRC certified restoration company. 

Not all Restoration companies are equal

Get to know your options and make sure to read reviews from their website and from review sites, inspect before and after pictures, and check certifications. This is not something that anyone can do, in fact the proper equipment and chemicals aren’t even available to those who are not properly trained, licensed and insured in this field, all of which cost thousands and thousands of dollars each year to renew not to mention the mind boggling costs to get trained. Hiring an amateur or someone who considers themselves a handyman will lead to future problems and a bigger bill in the long run, and often times these handymen cost triple what a normal emergency restoration company would charge in the first place. 

IF this is a storm situation, be prepared to be put your name on many waiting lists. During the Polar Vortex, we averaged at about 15 new calls per hour for 3 days, Hurricane Sandy we received 120 calls in 4 hours; this is a standard circumstance for storm situations for Disaster recovery specialists.  Lucky if you call us, we will have “Storm Teams” come to our area from other states to help with disaster recovery.

If it’s not a storm situation, they will likely be able to begin services at your soonest convenience if the water has stopped coming in, and when a crew or manager is able to be dispatched.

Water in your basement can be scary if you don’t know what to expect, and not knowing what to do when flooding happens makes it all that more intimidating. Following these steps will let you regain control until help arrives. 

Ice Dams: Why your Kingsville home is leaking after a heavy snowstorm

2/1/2016 (Permalink)

3 Ways Ice Dams Damages Propety: If your home experiences water damage from Ice dams give SERVPRO of Perry Hall White Marsh a call 410-529-1664

An Ice dam is ice build-up on roofs that form a blockage, preventing snow melt from draining off the roof properly. We Marylanders are at a high risk for ice damming related water damage due to our fluctuating weather; our warm days melt the snow, and our freezing winter nights refreeze the water, this is known as a melt-refreeze cycle. 

This water gets trapped, seeps through the shingles and enters your home through the attic, affecting your walls, ceiling, and roof, causing walls to sag, ceilings to buckle, crumble, and even collapse.

You should call your preferred water damage restoration company if you see signs of any water coming into your home. Water damage restoration can be expensive, but it’s more expensive to wait. A water damage specialist will be able to dry the structure, carpet, and hardwood, and salvage contents such as clothing and electronics but not everyone is equipped to do this (WE ARE!). If the water damage in your home is not treated within by a professional within 48-72 hours of the initial leak, it’s highly likely you will get mold, which will cause the removal process to become more hazardous, and difficult to remove as time allows the mold to grow and spread.

*SERVPRO of Perry Hall/White Marsh is a Locally owned and independently operated Franchise, nationally recognized by all insurance companies. SERVPRO of Perry Hall White Marsh is IICRC certified, and has an A+ Better Business Bureau rating and has been servicing for 15 years. We go anywhere we are called and we will make it "Like it never even happened."

SERVPRO of Perry Hall/ White Marsh... Congratulates Newly Promoted Production Manager

10/18/2013 (Permalink)

Baltimore, Md 10/4/2013 --SERVPRO® of Perry Hall/ White Marsh, a premier cleanup and restoration company, congratulates Chris Cunzeman, as the new Production Manager. Chris has been with SERVPRO® of Perry Hall/ White Marsh for 9 years. He will be responsible for managing production crews and jobs according to SERVPRO procedures. His duties will include:

• Assign and coordinate jobs with crews.


• Keep the Owner updated on production.


• Supervise job scheduling, coordinate requirements for the job, complete job files, supervise production and monitor jobs from start to finish.

“One of our most important priorities is to provide the very best support and service to our customers,” said John Rappazzo, owner of SERVPRO® of Perry Hall/ White Marsh. "The knowledge and skills Chris possesses will help us better serve our community and ensure our customers' satisfaction.”

“I’m very excited to take the position with SERVPRO® of Perry Hall/ White Marsh,” said Cunzeman. “It’s a unique opportunity to grow as a professional while helping people in a time of need.”

SERVPRO® of Perry Hall/ White Marsh provides cleanup and restoration services following a fire, water or even mold-related damage. Additional services offered include: cleaning and restoration of, carpets; building exteriors; hard floors; and walls.

For more information on SERVPRO® of Perry Hall/ White Marsh, please contact at 410-529-1664. Or visit us on Facebook at facebook.com/SERVPROPHWM.

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a national leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO's professional services network of more than 1,600 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss situations. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

FIRES occur every 18 seconds in the U.S....Only One Matters to You!

8/5/2013 (Permalink)

Following the events of September 11, 2001, SERVPRO Franchise Professionals were called upon to assist with the cleanup and restoration of the Pentagon. In spite of the emotions and difficulties involved in the restoration effort, SERVPRO Franchise Professionals dried nearly 300,000 square feet in addition to providing fire, soot and smoke cleanup and restoration services. Upon completion of the drying assignment, SERVPRO Franchise Professionals provided mold remediation services in other sections of the facility. SERVPRO Franchise Professionals met the challenge and completed the process in just 90 days.

Your home or commercial facility contains many of your most valuable possessions. SERVPRO of  Perry Hall/White Marsh understands the trauma that follows a loss. When fire damage takes control of your life, we help take it back. Our number one goal is returning damage to its pre-loss condition, doing all we can to make it “Like it never even happened.” Every SERVPRO of Perry Hall/White Marsh Professional who steps onto a job site has this goal in mind. It is about total restoration of the damage and about the life of the customer being helped. 

Is Your Perry Hall White Marsh Business Prepared?

5/8/2013 (Permalink)

Mobile Emergency Ready App

     Is your business prepared in case a disaster or emergency situation should occur? Disasters and resulting business interruptions can devastate companies; in fact, as many as 50% of businesses that experience a disaster never reopen. With the proper planning and proactive restoration, you can be better prepared to survive a disaster should one occur.

     The need and benefit of having a detailed emergency action plan is crucial. A well-developed plan can help mitigate the effects of disasters and help you return to business quickly, saving time, unnecessary frustration and money. Those few minutes and hours immediately following a loss can be significant in determining the amount of time the property will be non-functional. Fast response can mean the difference between restoration and cleaning versus costly replacement resulting from prolonged exposure and secondary damage.

     Developing a solid working contingency plan and networking with reputable vendors to assist you in your time of need are essential in your recovery efforts. Having a reliable company to respond immediately and begin emergency procedures is a critical part of any contingency plan. As part of a Franchise System, SERVPRO® of Perry Hall/White Marsh has access to over 10,000 quality teammates with thousands of pieces of commercial equipment and service vehicles that can typically respond to a crisis within hours.

     SERVPRO® of Perry Hall/White Marsh can provide you a free emergency preparedness plan to help minimize interruption, overall costs and tenant inconvenience. Listed below are some of the items that are found in the Emergency Response Profile:

• Immediate Response Checklist - An organized and prioritized list of persons who need to be contacted when an emergency occurs, including insurance contacts and emergency service providers.
•  Building and Grounds Information - Building statistics and key support companies (i.e. security, engineering and elevator).
• Content Information – Inventories of contents and locations of valuable documents, articles and other important items. This also includes machinery and office equipment inventory lists and information as well as vital documents and records.

      As a free service to you, we will catalog all of this important information into a customized Emergency Response Profile for your property or properties. Call us today at 410-529-1664 for a straight, no-nonsense discussion on how to get your facility back up and running following an adverse situation.

With any leak, IT IS THE WATER you do not see that CAUSES THE MOST DAMAGE

5/7/2013 (Permalink)

There's no such thing as a small disaster. Especially when the water you don't see contains bacteria or causes mold, rot and other unseen damage. Water damage can affect the value of your property. So before you get out the mop, bucket, and box fan to try and clean it up yourself, consider how this will affect your property.

A mop and common cleaning products may not be enough for serious water intrusions. Your local SERVPRO® of Perry Hall/White Marsh is trained to safely clean and RESTORE your building, utilizing the following procedures:

• Identify the Source/Type of Water


• Measure Temperature and Humidity for Drying Analysis


• Survey the Extent of Damage and Inspect the Premises


• Perform Emergency Water Extraction


• Apply Necessary Treatments


• Utilize Drying Equipment and Monitor Drying

So, before you risk further damaging the value of your home or facility by attempting to clean up the mess yourself, call your local SERVPRO® of Perry Hall/White Marsh water damage cleanup and restoration specialist at 410-529-1664 or  Email us. We look forward to restoring your property "Like It Never Even Happened"