Archived Why SERVPRO Blog Posts
Why SERVPRO of Perry Hall / White Marsh water and fire damage prices are better than the rest
1/18/2022 (Permalink)
How to find a water or fire restoration company
Get to know your options and make sure to read reviews from their website and from review sites, inspect before and after pictures, and check certifications. Water damage restoration is not something that anyone can do, in fact the proper equipment and chemicals aren’t even available to those who are not properly trained, licensed, and insured in this field. These licenses and certification cost thousands and thousands of dollars each year to renew not to mention the mind-boggling hours to get trained. Someone not trained properly will not know how to completely dry a structure or prevent mold growth.
Avoid hiring handyman (or plumber with water damage experience), this can lead to future problems and a bigger bill in the long run.
Often the costs are triple what a normal emergency restoration company would charge in the first place for many reasons. SERVPRO of Perry Hall/White Marsh or your local SERVPRO franchise has systems in place to guarantee accurate, fair, and consistent pricing using Xactimate. If you are filing your water damage as an insurance claim then the bill will be approved, finalized, and processed efficiently through both SERVPRO and your insurance adjuster to make sure it is accurate, fair and correct.
Handyman and Plumbers may not own the equipment needed, and will need to rent equipment, which will then be tacked on to your bill (per piece, per day). SERVPRO franchises, such as SERVPRO of Perry Hall White marsh owns all their own equipment, plus exclusive products that are designed to do quickly address fire and water cleanup. Not to mention, pre-approved pricing lists from your insurance company means that you are getting the fairest price.
SERVPRO of Perry Hall/White Marsh has access to disaster recovery specialists and “Storm Teams”. If the area is inundated with catastrophic flooding or fires. During the Polar Vortex, we averaged at about 15 new calls per hour for 3 days, Hurricane Sandy we received 120 calls in 4 hours; this is a standard circumstance for storm situations and if you call a SERVPRO, you will automatically be put into the system and you will be seen by either us or a “Storm Team” who come to our area from other states to help with large scale disaster recovery.
Choosing a SERVPRO Franchise also means every employee has had a background check, leaving your property and its tenants in safe hands. Our employees are also vaccinated for COVID-19 and wear the proper masks on the jobsite.
All SERVPRO Franchises, including SERVPRO of Perry/Hall White Marsh have access to a network of specialists who can help you with any kind of damage in your home, such as damaged art, electronics, oriental rugs, plumbing, heating, electricians, and we even can do the build back after the source of the damaged has been resolved and the mess properly cleaned up.
SERVPRO of Perry/Hall White Marsh has their own climate-controlled storage space, meaning there is no need for a trip to the storage unit to store all your undamaged belongings. We store it all in house, perform cleanings and repairs, and return it when your property is ready.
Interested in our Water, fire, mold, sewage or smoke clean up? Give us a call at 410-529-1664!
Why SERVPRO of Perry Hall/White Marsh is different
8/5/2021 (Permalink)
Not all Water damage Restoration companies are equal: Here is how to pick the best one.
Get to know your options and make sure to read reviews from their website and from review sites, inspect before and after pictures, and check certifications. Water damage restoration is not something that anyone can do, in fact the proper equipment and chemicals aren’t even available to those who are not properly trained, licensed and insured in this field. These licenses and certification cost thousands and thousands of dollars each year to renew not to mention the mind-boggling hours to get trained. Someone not trained properly will not know how to completely dry a structure or prevent mold growth.
Hiring an amateur or someone who considers themselves a handyman (or plumber with water damage experience) will lead to future problems and a bigger bill in the long run.
Often the costs are triple what a normal emergency restoration company would charge in the first place. SERVPRO of Perry Hall/White Marsh or your local SERVPRO franchise has systems in place to guarantee accurate, fair and consistent pricing using Xactimate. If you are filing your water damage as an insurance claim then the bill will be approved, finalized, and processed efficiently through both SERVPRO and your insurance adjuster to make sure it is accurate, fair and correct.
SERVPRO of Perry Hall/White Marsh has access to disaster recovery specialists and “Storm Teams”. If the area is inundated with catastrophic flooding or fires. During the Polar Vortex, we averaged at about 15 new calls per hour for 3 days, Hurricane Sandy we received 120 calls in 4 hours; this is a standard circumstance for storm situations and if you call a SERVPRO, you will automatically be put into the system and you will be seen by either us or a “Storm Team” who come to our area from other states to help with large scale disaster recovery.
Conditions In Perry Hall Might Be Right For Mold
8/2/2021 (Permalink)
It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.
If the right conditions exist, mold will grow. Those conditions include:
- Water - Different mold types require varying amounts of liquid before growth begins.
- Temperature - Normal indoor temperatures will promote mold growth.
- Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.
Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.
If you suspect mold in your home, call SERVPRO of Perry Hall / White Marsh to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.
If you suspect mold, call us today at 410-529-1664
What to Do:
- Stay out of affected areas.
- Turn off the HVAC system and fans.
- Contact SERVPRO of Perry Hall / White Marsh for mold remediation services.
IICRC Certified Firm
7/5/2021 (Permalink)
SERVPRO of Perry Hall/White Marsh is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.
IICRC Certified Firms must
• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.
The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.
Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.
About SERVPRO of Perry Hall / White Marsh
SERVPRO of Perry Hall / White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
Parkville, these are the steps to take when you discover a sewage back up in your basement
6/24/2021 (Permalink)
What to do when there is sewage in your basement
A sewer backing up, or contaminated water backing out of your tub, sink or toilet can be an absolute nightmare for Nottingham homeowners. The truth is you can’t (and shouldn’t) do very much; sewage contaminated water is dangerous to your health and should be avoided at all costs. If you have water backing up out of toilet, sink or bathtub in your Nottingham home, then follow these steps and call SERVPRO of Perry Hall/White Marsh.
Your Game Plan
- Stay out of the area/avoid cross contamination
- Determine the source
- Arrange repair and cleanup services with SERVPRO of Perry Hall/White Marsh or your local SERVPRO Water restoration company
- Call your Insurance Company
Keep Children and Pets away from sewer-water affected areas
Keep children and pets away the moment the sewer water is discovered, until the clean-up crew and sanitation is complete. Sewage is considered Category 3 water,more commonly known as black water. Category 3 water or Black water is defined by the IICRC as “the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested” Keep children and pets away at all times and if you yourself must go in the area, wash your hands thoroughly and avoid touching cuts, eyes, mouth or ears with your hands or any item that came in contact with the black water.
Risks of Sewage back up debris
Category 3 water/Raw sewage contains diseases such as Hepatitis, Salmonella, E.Coli and Parasites just to name a few, would you risk cleaning this yourself without proper training or the tools and chemicals to do it correctly? These diseases survive weeks even months if not properly killed. Doing it yourself, or hiring the wrong professional puts you, your family, pets and house guests at a great risk. Call SERVPRO of Perry Hall/White Marsh to schedule emergency Service to have the job taken care of "Like it never even happened."
Determine whether the waste is local (as in, from your own home) or from the sewer system also known as “backflow”
IF you are able to do some inspecting, then determine the source by the amount and the flow rate. Determine the source of the sewage backup – if entering the area seems like it would be dangerous to your health (no proper protective equipment) then just skip on down to arrange services. A local waste product would be from a blockage, tree roots affecting plumbing lines or broken or collapsed lines on your property, this waste would be from your own home but is still considered a category 3. Backflow is when the sewer system in your neighborhood or municipality is overwhelmed, and it reverses in your pipes, causing it to erupt from toilets, sinks and tubs. This can happen from heavy rain-flow overwhelming your municipality’s sewer system, causing it to backflow into your home.
Arrange Services with SERVPRO of Perry Hall/White Marsh
Call an Emergency Restoration company such as SERVPRO of Perry Hall/White Marsh as we are IICRC Certified and specialize in cleaning up hazardous waste. Most contractors and plumbers do not have the capability to clean up the site after the repairs have been made and may not be approved by your insurance company if you choose to claim the loss.
SERVPRO also has a 1-4-8 policy, which means
- 1 hour from notice of loss - (When you call), a SERVPRO professional will contact you to arrange services.
- 4 hours of calling - a SERVPRO professional will be onside to start mitigating services (or your earliest convenience).
- 8 business hour- a verbal briefing of the scope will be communicated to your adjuster by a SERVPRO Professional.
Why call SERVPRO? If any SERVPRO believes they are incapable of responding within this time frame, they will refer you to a different SERVPRO so you are not left waiting!
Call your insurance company
Ask your agent if this is a covered loss, and what your deductible will be. This can be done before or after calling SERVPRO of Perry Hall/White Marsh as we accept all insurance plans and you can also pay yourself – whether you are covered or not.
If you are not covered, not a problem, we will begin services after a deposit has been made and the rest will be due upon completion. Please call for deposit details!
Having a sewage back up can stink up your day but no sewage backup is too small or too big for SERVPRO of Perry Hall/White Marsh.
Give us a call at 410-529-1664
Parkville Apartment Property Managers - Take action within 4 hours of water damage to minimize secondary and permanent damage
6/10/2021 (Permalink)
Parkville Aparment Property managers - ACTION during the first 24 hours following a water damage will help prevent secondary or permanent damage to your units.
That is why within 4 hours of loss notification, a SERVPRO of Perry Hall/White Marsh franchise professional will be on site to help ensure water damage is handled by completing the following steps:
- Intake – ask client questions to determine which size crew, how many pieces of equipment, and what precautions to take.
- Inspection– Using information from phone intake, SERVPRO of Perry Hall/White Marsh will inspect all affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning work.
- Emergency service- SERVPRO of Perry Hall will begin by extracting the excess water and preparing the area for drying for each unity. They will explain the needed emergency services to you as well as the tenant, step by step.
- Document pre-existing damage and damage caused by water.
- Arrange for contents to be restored or disposed, with the owner signature and insurance approval (if applicable).
- Monitoring- monitor drying of structure and contents to ensure they are dried to appropriate industry standards; updates will be consistently communicated with you and your insurance company.
- Reinstall carpets, and clean affected areas of your property as well as arrange for reinstallation of walls and baseboard.
- Final walk through will be conducted with you to help ensure the property was restored to preloss conditions.
By following these steps, SERVPRO of Perry Hall/ White Marsh will efficiently dry and restore your structure to its pre-existing condition with minimal impact on tenants, the structure and contents while also reducing secondary damage and permanent damage to your property following a water damage.
About SERVPRO of Perry Hall/White Marsh
SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We are located in Rosedale, Maryland, right on Yellow Brick road (yes Dorothy is our neighbor) and are able to help when disaster strikes!
Why SERVPRO of Perry Hall/White Marsh is better to handle your water or fire damage better than your average handyman or plumber
1/11/2021 (Permalink)
Not all Water damage Restoration companies are equal: Here is how to pick the best one.
Get to know your options and make sure to read reviews from their website and from review sites, inspect before and after pictures, and check certifications. Water damage restoration is not something that anyone can do, in fact the proper equipment and chemicals aren’t even available to those who are not properly trained, licensed and insured in this field. These licenses and certification cost thousands and thousands of dollars each year to renew not to mention the mind-boggling hours to get trained. Someone not trained properly will not know how to completely dry a structure or prevent mold growth.
Hiring an amateur or someone who considers themselves a handyman (or plumber with water damage experience) will lead to future problems and a bigger bill in the long run.
Often the costs are triple what a normal emergency restoration company would charge in the first place. SERVPRO of Perry Hall/White Marsh or your local SERVPRO franchise has systems in place to guarantee accurate, fair and consistent pricing using Xactimate. If you are filing your water damage as an insurance claim then the bill will be approved, finalized, and processed efficiently through both SERVPRO and your insurance adjuster to make sure it is accurate, fair and correct.
SERVPRO of Perry Hall/White Marsh has access to disaster recovery specialists and “Storm Teams”. If the area is inundated with catastrophic flooding or fires. During the Polar Vortex, we averaged at about 15 new calls per hour for 3 days, Hurricane Sandy we received 120 calls in 4 hours; this is a standard circumstance for storm situations and if you call a SERVPRO, you will automatically be put into the system and you will be seen by either us or a “Storm Team” who come to our area from other states to help with large scale disaster recovery.
Choosing a SERVPRO Franchise also means every employee has had a background check, leaving your property and its tenants in safe hands.
SERVPRO Franchises have access to a network of specialists who can help you with any kind of damage in your home, such as damaged art, electronics, oriental rugs, plumbing, heating, electricians and we even can do the build back after the source of the damaged has been resolved and the mess properly cleaned up.
SERVPRO of Perry/Hall White Marsh has their own climate controlled storage space, meaning there is no need for a trip to the storage unit to store all your undamaged belongings. We store it all in house, perform cleanings and repairs, and return it when your property is ready.
Interested in our Water, fire, mold, sewage or smoke clean up? Give us a call at 410-529-1664!
SERVPRO® of Perry Hall/White Marsh are trained in adhering to the highest cleaning and sanitation standards.
4/28/2020 (Permalink)
SERVPRO® franchise professionals offer cleaning services including the removal of biohazard contaminants. They have the specialized training and products to get your eastern baltimore county property back to business.
About Coronavirus (COVID-19)
The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)i is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.ii
Scope of Cleanup Protocol
SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.
Cleanup Scope of Work and Planning
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.iii These same surfaces are mentioned in the CDC’s guidance for commercial spaces as welliv, including:
- Kitchen/Food Areas
- Bathrooms
- Schools/Classrooms
- Offices
- Retail Spaces
- Water Fountains
- Shelving and Racks
- Sales Counters
- Carpets and rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
Cleanup and Disinfecting Procedures
Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPAapproved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
-----------------------------------------
i https://www.cdc.gov/coronavirus/2019-nCoV/summary.html
ii https://www.cdc.gov/coronavirus/2019-ncov/about/transmission.html
iii https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html
COVID-19: How to keep your Perry Hall business safe during this pandemic
4/3/2020 (Permalink)
In Maryland, Essential workers are overwhelmed with how to keep the workplace safe and sanitary during the novel Coronavirus. Here are some tips from SERVPRO, based on the CDC's recommendations.
Keeping the Workplace Safe during COVID-19
Encourage your employees to...
- Practice Good Hygiene
- Stop shaking hands – use other noncontact methods of greeting
- Clean hands with sanitizer or wash their hands frequently
- Avoid touching their faces and cover coughs and sneezes
- Disinfect surfaces like doorknobs, tables, desks, and handrails regularly
- Increase ventilation by opening windows or adjusting air conditioning
Be Careful with Meetings and Travel
- Use videoconferencing for meetings when possible
- When not possible, hold meetings in open, well-ventilated spaces
- Consider adjusting or postponing large meetings or gatherings
- Assess the risks of business travel Handle Food Carefully
- Limit sharing food with others
- Strengthen health screenings for cafeteria staff and their close contacts
- Ensure cafeteria staff and their close contacts practice strict hygiene
Stay Home if...
- They are feeling sick
- They have a sick family member in their home
SERVPRO of Perry Hall/White Marsh professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.
About Coronavirus
The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)iii is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.iv
Sources
i https://www.cdc.gov/coronavirus/2019-ncov/index.html
ii https://https://www.cdc.gov/coronavirus/2019-ncov/index.html/coronavirus/2019-ncov/specific-groups/guidance-business-response.html
iii https://www.cdc.gov/coronavirus/2019-nCoV/summary.html
iv https://www.cdc.gov/coronavirus/2019-ncov/about/transmission.html
We are your cleaning expert for the Coronavirus
3/27/2020 (Permalink)
SERVPRO of Perry Hall/White Marsh is Here to Help during this time of need
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Bathrooms
- Schools/Classrooms
- Offices
- Retail Spaces
- Water Fountains
- Shelving/Racks
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
Specialized Products
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
If your home or business needs deep cleaning services, call the experts today – SERVPRO of Perry Hall/White Marsh 410-529-1664
Sources:
https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html
https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html
Why you should hire SERVPRO of Perry Hall/White Marsh instead of a handyman or general contractor.
6/18/2019 (Permalink)
Not all Water damage Restoration companies are equal: Here is how to pick the best one.
Get to know your options and make sure to read reviews from their website and from review sites, inspect before and after pictures, and check certifications. Water damage restoration is not something that anyone can do, in fact the proper equipment and chemicals aren’t even available to those who are not properly trained, licensed and insured in this field. These licenses and certification cost thousands and thousands of dollars each year to renew not to mention the mind-boggling hours to get trained. Someone not trained properly will not know how to completely dry a structure or prevent mold growth.
Hiring an amateur or someone who considers themselves a handyman (or plumber with water damage experience) will lead to future problems and a bigger bill in the long run.
Often the costs are triple what a normal emergency restoration company would charge in the first place. SERVPRO of Perry Hall/White Marsh or your local SERVPRO franchise has systems in place to guarantee accurate, fair and consistent pricing using Xactimate. If you are filing your water damage as an insurance claim then the bill will be approved, finalized, and processed efficiently through both SERVPRO and your insurance adjuster to make sure it is accurate, fair and correct.
SERVPRO of Perry Hall/White Marsh has access to disaster recovery specialists and “Storm Teams”. If the area is inundated with catastrophic flooding or fires. During the Polar Vortex, we averaged at about 15 new calls per hour for 3 days, Hurricane Sandy we received 120 calls in 4 hours; this is a standard circumstance for storm situations and if you call a SERVPRO, you will automatically be put into the system and you will be seen by either us or a “Storm Team” who come to our area from other states to help with large scale disaster recovery.
What to do when your rosedale MD home experiences a sewage back up - 4 easy steps
6/18/2019 (Permalink)
What to do when there is sewage in your basement
A sewer backing up, or contaminated water backing out of your tub, sink or toilet can be an absolute nightmare for Nottingham homeowners. The truth is you can’t (and shouldn’t) do very much; sewage contaminated water is dangerous to your health and should be avoided at all costs. If you have water backing up out of toilet, sink or bathtub in your Nottingham home, then follow these steps and call SERVPRO of Perry Hall/White Marsh.
Your Game Plan
- Stay out of the area/avoid cross contamination
- Determine the source
- Arrange repair and cleanup services with SERVPRO of Perry Hall/White Marsh or your local SERVPRO Water restoration company
- Call your Insurance Company
Keep Children and Pets away from sewer-water affected areas
Keep children and pets away the moment the sewer water is discovered, until the clean-up crew and sanitation is complete. Sewage is considered Category 3 water,more commonly known as black water. Category 3 water or Black water is defined by the IICRC as “the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested” Keep children and pets away at all times and if you yourself must go in the area, wash your hands thoroughly and avoid touching cuts, eyes, mouth or ears with your hands or any item that came in contact with the black water.
Risks of Sewage back up debris
Category 3 water/Raw sewage contains diseases such as Hepatitis, Salmonella, E.Coli and Parasites just to name a few, would you risk cleaning this yourself without proper training or the tools and chemicals to do it correctly? These diseases survive weeks even months if not properly killed. Doing it yourself, or hiring the wrong professional puts you, your family, pets and house guests at a great risk. Call SERVPRO of Perry Hall/White Marsh to schedule emergency Service to have the job taken care of like it never even happened.
Determine whether the waste is local (as in, from your own home) or from the sewer system also known as “backflow”
IF you are able to do some inspecting, then determine the source by the amount and the flow rate. Determine the source of the sewage backup – if entering the area seems like it would be dangerous to your health (no proper protective equipment) then just skip on down to arrange services. A local waste product would be from a blockage, tree roots affecting plumbing lines or broken or collapsed lines on your property, this waste would be from your own home but is still considered a category 3. Backflow is when the sewer system in your neighborhood or municipality is overwhelmed, and it reverses in your pipes, causing it to erupt from toilets, sinks and tubs. This can happen from heavy rain-flow overwhelming your municipality’s sewer system, causing it to backflow into your home.
Arrange Services with SERVPRO of Perry Hall/White Marsh
Call an Emergency Restoration company such as SERVPRO of Perry Hall/White Marsh as we are IICRC Certified and specialize in cleaning up hazardous waste. Most contractors and plumbers do not have the capability to clean up the site after the repairs have been made and may not be approved by your insurance company if you choose to claim the loss.
SERVPRO also has a 1-4-8 policy, which means
- 1 hour from notice of loss - (When you call), a SERVPRO professional will contact you to arrange services.
- 4 hours of calling - a SERVPRO professional will be onside to start mitigating services (or your earliest convenience).
- 8 business hour- a verbal briefing of the scope will be communicated to your adjuster by a SERVPRO Professional.
Why call SERVPRO? If any SERVPRO believes they are incapable of responding within this time frame, they will refer you to a different SERVPRO so you are not left waiting!
Call your insurance company
Ask your agent if this is a covered loss, and what your deductible will be. This can be done before or after calling SERVPRO of Perry Hall/White Marsh as we accept all insurance plans and you can also pay yourself – whether you are covered or not.
If you are not covered, not a problem, we will begin services after a deposit has been made and the rest will be due upon completion. Please call for deposit details!
Having a sewage back up can stink up your day but no sewage backup is too small or too big for SERVPRO of Perry Hall/White Marsh.
Give us a call at 410-529-1664
Rosedale property managers - Take action within 4 hours of water damage to minimize secondary and permanent damage
6/17/2019 (Permalink)
ROSEDALE Property managers - ACTION during the first 24 hours following a water damage will help prevent secondary or permanent damage to your units.
That is why within 4 hours of loss notification, a SERVPRO of Perry Hall/White Marsh franchise professional will be on site to help ensure water damage is handled by completing the following steps:
- Intake – ask client questions to determine which size crew, how many pieces of equipment, and what precautions to take.
- Inspection– Using information from phone intake, SERVPRO of Perry Hall/White Marsh will inspect all affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning work.
- Emergency service- SERVPRO of Perry Hall will begin by extracting the excess water and preparing the area for drying for each unity. They will explain the needed emergency services to you as well as the tenant, step by step.
- Document pre-existing damage and damage caused by water.
- Arrange for contents to be restored or disposed, with the owner signature and insurance approval (if applicable).
- Monitoring- monitor drying of structure and contents to ensure they are dried to appropriate industry standards; updates will be consistently communicated with you and your insurance company.
- Reinstall carpets, and clean affected areas of your property as well as arrange for reinstallation of walls and baseboard.
- Final walk through will be conducted with you to help ensure the property was restored to preloss conditions.
By following these steps, SERVPRO of Perry Hall/ White Marsh will efficiently dry and restore your structure to its pre-existing condition with minimal impact on tenants, the structure and contents while also reducing secondary damage and permanent damage to your property following a water damage.
About SERVPRO of Perry Hall/White Marsh
SERVPRO of Perry Hall/White Marsh specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We are located in Rosedale, Maryland, right on Yellow Brick road (yes Dorothy is our neighbor) and are able to help when disaster strikes!
Why SERVPRO of Perry Hall/ White Marsh? See what Google Customers have to say...
1/30/2019 (Permalink)
We Know you have a choice when selecting your water damage restoration specialist, but here are some people who chose SERVPRO of Perry Hall/White Marsh:
They did an amazing job and quick! They had come in and diagnosed what needed to be done and executed that plan within 2 hrs of arriving. I am 100% satisfied! Jeff M and Charlie worked super hard and efficiently! They kept me aware of everything they were doing and why they were doing it. I hopefully won’t have my basement flood again, but if I ever need them again, I will call them immediately! Thanks SERVPRO and especially Jeff and Charlie!
David , White Marsh
John Rappazzo and his team at SERVPRO of Perry Hall have been absolute life savers for our family multiple times. Not only is their work done right, their work ethic and value for their customers on an individual level makes them the best company to go to when emergencies strike. Over the last nearly ten years, we have had horrible luck with water damage in our basement. Every time, SERVPRO of Perry Hall is present and ready to give us our peace of mind back immediately. They are a fair, dedicated, family business that exceeds our expectations every time. We know our home is in the best hands when they come to work.
Anne, Lutherville
John Rappazzo and his crew including, Jeff, Chelsea, Ted and Stephanie have been wonderful to deal with. They are extremely responsive and did a tremendous job. You should not hesitate to use their services.
Carlos, Parkville
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6 steps to prepare your family and home a severe storm before it hits Towson md!
1/30/2019 (Permalink)
6 steps to prepare your family and home a thunderstorm before it hits Towson md!
- Pick a safe place in your home to gather during a thunderstorm event: make sure its away from windows, skylights, and glass doors.
- Make a list of items to be brought inside if a thunderstorm is on its way
- Make trees and shrubbery more wind tolerant by keeping them trimmed and removing damaged branches
- Protect your pets by making sure they are inside, or in a safe, secure barn.
- If you are considering installing lightning rods, consult your fire department
- Put together an emergency kit
Review this step-by-step plan with your family, and keep a hard copy handy for babysitters and homesitters. Being prepared for a storm and having a plan of action will minimize damage and maximize safety for your family and property!
About SERVPRO of Perry Hall/White Marsh
SERVPRO of Perry Hall/White Marsh is a premier water damage restoration franchise, and is accepted by all insurance companies. If your home is affected by a storm please call SERVPRO of Perry Hall/White Marsh 410-529-1664
Why SERVPRO of Perry/Hall White Marsh? See what yelpers have to say about us...
1/25/2019 (Permalink)
We Know you have a choice when selecting your water damage restoration specialist, but here are some people who chose SERVPRO of Perry Hall/White Marsh:
"SERVPRO [Perry Hall/White Marsh] saved our home from a major disaster. Their team arrived within an hour of our call after our toilet pipe broke off the wall. Jeff C the crew chief assessed the initial damage and techs Chelsea and mark went to work removing affected woodwork, tile and rolling back carpeting. Blowers and dehumidifiers were set up and the 5 day drying process began. On the second day the owner game to check up on progress and the team removed some tile and more flooring where moisture readings continued to remain high. Every day someone checked in with us to make sure The progress continued. The SERVPRO team was efficient and left our water damaged areas very neat and organized. Definitely would highly recommend Jeff, Chelsea, and Mark to come into your home!"
-Ellen, Monkton
"With all the rain we have had, my skylight leaked. SERVPRO responded quickly and took care of everything. Jeff M & Tony were always on time and very nice and helpful. I am so happy to have had a great team taking care of me while under the stress of a roof leak. THANK YOU!!!"
-Tracy, Parkville
"I would highly recommend using SERVPRO Every SERVPRO employee, John, Steph, Jeff, Chelsea, Charlie, we worked with was very professional, courteous, and answered all my questions. Thank you SERVPRO!"
-Colleen, Baltimore county
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