What our Customers say...

Fire Damage Testimonials

John, Chelsea, and Tony have all been very kind and compassionate. They have been professional, and as careful with our belongings as if they were their own. We suffered a devastating house fire, so every item we have been able to recover has been a victory. They have been sympathetic to the sentimental value each item holds for us. I would highly recommend them to anyone needing this type of service.

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SERVPRO of Perry Hall staff arrived promptly and repaired our home thoroughly and professionally.

Called in a crisis (aren't they all?) and got an immediate response. Friendly staff, professional, came in frequently to check the job site. Couldn't have asked for better service. Exceeded expectations!!

We were referred to SERVPRO of Perry Hall by a neighbor the day the fire occurred. We called and they took over and arranged everything from contacting someone to board up the house to arranging every aspect of the damage. Very thorough, had our best interest and gave helpful information on how to work with the insurance company. Also extremely patient with my son, who lost the most.
I can't say enough kind words. They were so professional and helpful.

Recommendation from someone who has used SERVPRO of Perry/ Hall White Marsh before. They took charge and explained all that had to happen. They packed us up and put us in storage until we were ready to come back to a restored home. And only then when we called did they return all of our belongings in excellent shape. We could not ave been happier. John and his people are top notch and we will always recommend them.

John was wonderful. We were under very stressful conditions and a time crunch. He went out of his way and provided a service which directly lead to the settlement on our home. The work he performed was exceptional.He was also quite kind and sensitive to our situation.

My experience with SERVPRO was great. Everyone was polite, respectful, thorough, fast and professional. I would highly recommend them.

As I have stated to John this was by far the best customer service I have ever received all his staff was both professional and polite. Thank you.

I love SERVPRO of Perry Hall White Marsh, everyone from the office personnel to the crew and even the owner all were very nice and professional. The office explained the billing process involving the insurance company very thoroughly. The crew was very trustworthy, they explained the entire drying process. And the owner John even came out to give me an estimate and help me with this difficult dilemma. I would highly recommend them for all cleaning needs.