How to Pick the Right Restoration Company

4/26/2022 (Permalink)

Just had a water damage in your basement and you don’t know what to do? Or had a fire that covered your entire kitchen in smoke and soot? In situations like these, your decisions will prove crucial in not only how quickly you can have everything go back to normal, but also how much will have to come out of your wallet. The most important thing to do (besides stopping the water or fire) is to call a restoration company. There are many companies to call and choose from, but not all can guarantee a great experience. As for SERVPRO of Perry Hall/White Marsh, we guarantee that we will not only give you your life back, but we will give you the best service while we do it.

Here are some reasons why SERVPRO of Perry Hall/White Marsh should be the first restoration company you call:

1. Restoration is not something that just anyone can do.

It is not recommended that you hire someone who is an amateur or considers themselves a handyman, even if they claim to have experience with water damages. They will not have access to the same equipment, nor will they understand the process as much as fully trained professionals and as a result will cost you even more money in the future when you finally decide to call for professional help. Remember, microbes in water, even the cleanest water, multiply quickly – mold will grow in a matter of days if not treated soon and properly. Likewise, leaving your house covered in soot from a fire is incredibly dangerous to your health. It damages the air quality of your home, exacerbates breathing conditions, and leaves behind stains and bad odors. To get it properly cleaned, you must call professionals immediately to take care of it. SERVPRO spends thousands of dollars for equipment, training its employees, and obtaining licenses and certifications.

2. SERVPRO of Perry Hall/White Marsh has access to disaster recovery specialists and “Storm Teams”. 

If the area is inundated with catastrophic flooding or fires. During the Polar Vortex, we averaged at about 15 new calls per hour for 3 days, Hurricane Sandy we received 120 calls in 4 hours; this is a standard circumstance for storm situations and if you call a SERVPRO, you will automatically be put into the system and you will be seen by either us or a “Storm Team” who come to our area from other states to help with large scale disaster recovery.

3. Every employee has had a background check, leaving your property and its tenants in safe hands. 

Worried about strangers coming into your home to work? No worries! SERVPRO does extensive background checks into each employee to ensure that you and your property are safe and in good hands. Managers will come by your property during the work process every once in a while to supervise employees and their work. We strive to employ only trustworthy and hardworking individuals.

4. SERVPRO Franchises have access to a network of specialists.

We have numerous contacts who can help you with any kind of damage in your home, such as damaged art, electronics, oriental rugs, plumbing, heating, electricians, and even reconstruction once the issue has been resolved and cleaned. When you call, feel free to ask if we can recommend you another service provider to have come to your home.

5. SERVPRO of Perry/Hall White Marsh has their own climate-controlled storage space.

We have our own storage space in our facility so that your property can be stored during the restoration process. On top of that, our climate-controlled warehouse contains equipment that we are trained to use to help restore your items, including an Ultrasonic Cleaning System. We store it all in house, perform cleanings and repairs, and return it when your property is ready. 

Interested in our restoration services? Give us a call at 410-529-1664!