What our Customers say...

Mold Remediation Testimonials

John Rappazzo and his team at SERVPRO of Perry Hall/White Marsh have been absolute life savers for our family multiple times. Not only is their work done right, their work ethic and value for their customers on an individual level makes them the best company to go to when emergencies strike. Over the last nearly ten years, we have had horrible luck with water damage in our basement. Every time, SERVPRO of Perry Hall/White Marsh is present and ready to give us our peace of mind back immediately. They are a fair, dedicated, family business that exceeds our expectations every time. We know our home is in the best hands when they come to work.

Link to Original Review on Google

— Anne Bagliani in Timmonium, MD

Dear Kristin (Job File coordinator),

Please thank crew leader Jeff for excellence in service. I went online and gave SERVPRO of Perry Hall White Marsh a 5 star write up for you all. Please have your team save me in their cell phone! If you need a new home purchase or a refinancing please call me! Thank you and here is to a wonderful new year!

— Brenda Levens in Rosedale, MD

It was a pleasure dealing with John R. and his crew. Great team, great work. very professional yet personable.

— Annonymous in Carney, MD

John Rappazzo from SERVPRO of Perry Hall White Marsh was extremely responsive and quite knowledgeable about the issues and potential challenges.I appreciated his coming out of White Marsh to my location. Great job!

— Mary Harris in Essex, MD

The best choice for remediation service! No concerns in making the decision, acts with courtesy and professionalism. Respects home surroundings while performing work. The crews are fantastic. Highly recommended.

— Theresa L. in Bel Air, MD

John Rappazzo was extremely helpful At a time that was very upsetting to me, he literally took me under his wing and handled everything. He was so kind and explained everything to me. I can't say enough about John and the crew that cleaned up the basement and took care of the mold. This was my dad's house and I live in South Carolina. I didn't have to be at the house for any reason because John handled everything for me and was in constant contact.

— Josey S. in Perry Hall, MD

I have, unfortunately, had two instances where my basement needed mold remediation as a result of water damage. I originally saw an ad for SERVPRO of Perry Hall and called. Best call I ever made! The company responded immediately to limit the damage to my basement and to protect our health. John Rappazzo walked me through the steps of working with my insurance company, which was extremely helpful because I had never filed a claim through homeowners. The crew was very professional and respectful, and just nice! John explained the steps of the process so I knew what to expect moving forward. The entire process was made so much easier for me.

John did not pull his crew off the job until every single mold spore was gone! I felt extremely confident that my basement was clean and no longer a health risk. I recommend SERVPRO unconditionally! This is a company with integrity and compassion, which is hard to find. Thank you, SERVPRO!

— Gene B. in Cockeysville, MD

John gave exceptional service He never failed to return my calls. I should have had him do the job instead of the contractor since they don't always return your calls but they know John at SERVPRO of Perry Hall White Marsh.

— Basil Shaw in Joppa, MD

I want to thank you for the great job you did at my house. I know it was a nasty job and I apologize for that. Jeff you were so nice and seemed to really care about what I was going through. Please accept this small token of my appreciation; I wish it could be more. Thank you again.

— Ruth M. in Perry Hall, MD